Anthap Reviews 896

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their freshness, delicious taste, and careful selection. Many people appreciate the variety of items, from nuts and dried fruits to traditional confections, often highlighting that the taste reminds them of homemade goods. The delivery service is frequently mentioned as swift and efficient, with orders arriving quickly and well-packaged, contributing to a positive overall experience. Reviewers also commend the excellent customer service, noting the prompt responses and willingness to address any issues. However, some customers experienced delivery issues, including delays and problems with tracking or rearranging pickups, often attributing these to the courier service. A few other people also felt that the packaging could be improved, with some items arriving mixed up or not securely wrapped. There were also occasional concerns about product consistency, such as varying saltiness in nuts or items smelling and tasting off, and in some cases, incorrect products being sent.

What people talk about most

Product

People report positive experiences with product quality, often describing items as fresh, delicious, and of... See more

Quality

Clients share positive opinions on quality, consistently praising the products as excellent, fresh, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Reviewers mention positive feedback about service, often highlighting its efficiency and promptness. Many... See more

Order

Consumers generally express satisfaction with the ordering process, with many stating they will continue to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the type of company we love. They obviously take their time in choosing and featuring only high-quality foods. The nuts are extraordinary, much better than anything else out there. We've used... See more

Company replied

Rated 5 out of 5 stars

Anthap provides high-quality products, including those from Turkey and other surrounding areas. I find that I could get good one-kilo portions of dried fruits or nuts at a very reasonable price and mu... See more

Company replied

Rated 5 out of 5 stars

I’ve been a regular customer of Anhtap for years now, ordering every two to three months, and I still can’t find a single thing to criticise. Their products are consistently fresh, delicious, and... See more

Company replied

Rated 5 out of 5 stars

Excellent products as always! The delivery was vey quick and the items were securely wrapped individually. I always chose antap for traditional products to have suberb quality and to feel like home. T... See more

Company replied


Company details

  1. #5 of 7 best companies in Nut Shop
  2. #1 of 2 best companies in Dry Fruit Shop

Written by the company

Anthap UK Ltd, your number one source for Dried Fruits, Nuts, Turkish Delights, Spicy and all other Turkish Traditional and Natural Products that people enjoyed for many years. We're dedicated to giving you the very best of our products listed below, with a focus on quality, dependability, customer service and uniqueness.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

896 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is great to shop at ANTHAP

It is great to shop at ANTHAP. Premium quality of the products are consistent over the years.

3 May 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Maxis,
Thank you for your wonderful feedback! We're thrilled to hear that you've consistently enjoyed the premium quality of our products over the years. Your continued support means a lot to us, and we look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

High quality products affordable…

High quality products affordable prices, great customer service.

28 April 2025
Anthap logo

Reply from Anthap

Dear Edita,
Thank you for your kind feedback! We're so glad you’re happy with the quality of our products, fair pricing, and customer service. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

High quality products

I am quite satisfied with the rich flavours of Anatolian products that I purchased recently. They have dispatched the parcel quickly and when I received it I have seen they packed quite well, nothing was broken (I had some jars). Very happy with all the products however I particularly would like to mention that the honey that I purchased is high quality. I definitely recommend them. Thanks.

23 April 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Sibel,
Thank you so much for your thoughtful and detailed review! We're delighted to hear that you enjoyed the rich flavours of our Anatolian products and that everything arrived safely and quickly. It's great to know the honey stood out for you—we truly appreciate your recommendation and look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Good service

1 April 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Faruk,
Thank you for your feedback! We're glad you were satisfied with our service and hope to serve you again soon.

Best regards,
Anthap UK

Rated 5 out of 5 stars

Their products are of excellent…

Their products are of excellent quality, as advertised on the Anatap website.

2 May 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Friend Of Ted,
Thank you for your kind words! We're so pleased to hear that you're happy with the quality of our products and that they met your expectations as advertised. We truly appreciate your support and look forward to serving you again!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Fresh nuts

Fresh nuts , fast delivery

9 April 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Erdal,
Thank you for your feedback! We're glad you enjoyed the fresh nuts and fast delivery. We look forward to your next order!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Quick delivery and great customer…

Quick delivery and great customer service

29 April 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Buket,
Thank you for your kind words! We're happy to hear you were pleased with the quick delivery and our customer service. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Great product

Great product

12 April 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Gokhan,
Thank you for your feedback! We're glad you enjoyed the product and appreciate your support. Looking forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

I ordered ‘Anthap Dubai Chocolate’

I ordered ‘Anthap Dubai Chocolate’, in both milk and dark varieties. The chocolate was made fresh (which caused a minor delay due to bank holiday weekend) and is absolutely delicious. I’ve not had this style of chocolate before (I knew I’d like it given the ingredients), but this variant is outstanding. High quality ingredients and very moreish. Highly recommended.

22 April 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Rob,
Thank you for your wonderful review! We're thrilled to hear you enjoyed both the milk and dark varieties of our Anthap Dubai Chocolate. We’re glad you appreciated the fresh preparation and high-quality ingredients. Your recommendation means a lot to us, and we look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Very good quality

Very good quality. Loved it. Thanks 🤩

6 March 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Saba,
Thank you for your lovely feedback! We're so glad you loved it. We look forward to serving you again soon! 🤩

Best regards,
Anthap UK

Rated 5 out of 5 stars

Top quality produce delivered to your door

Anthap delivers top quality products with excelleny delivery. Your order includes finest produce with great roasting technique and even carefully thought packaging.

I would like to thank Anthap to bring one of the most loved tastes of Turkiye.

I strongly recommend anyone who loves quality dried nuts and sweets.

1 April 2025
Anthap logo

Reply from Anthap

Dear Ismet,
Thank you so much for your thoughtful and kind words! We're honored to bring a taste of Türkiye to your home and are so happy to hear you appreciate the quality, care, and tradition in our products. Your recommendation means a lot to us — we look forward to serving you again soon!

Best regards,
Anthap UK

Rated 4 out of 5 stars

I like ordering from this shop

I like ordering from this shop. I like Turkish pistachios. But the last time I bought pistachios they didn't taste as good as the previous ones! I think the quality of the product degraded. But it could also be me!

1 April 2025
Anthap logo

Reply from Anthap

Dear NS,
Thank you for your honest feedback! We’re glad to hear you enjoy ordering from our shop and that you like Turkish pistachios. We're sorry to hear that your most recent batch didn’t meet your expectations. We take product quality very seriously, and your comment has been noted. We’ll certainly look into it. We appreciate your continued support and hope to serve you better next time!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Products of excellent quality

Products of excellent quality, always fast delivery.

1 April 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Людмила,
Thank you for your lovely feedback! We're delighted to hear that you're happy with the excellent quality of our products and our fast delivery. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 4 out of 5 stars

Their snacks and foods are fresh and…

Their snacks and foods are fresh and tasty.
They send my order with next day delivery as they mentioned on their web page

27 February 2025
Anthap logo

Reply from Anthap

Dear Canox,
Thank you for your great review! We're glad to hear that you enjoyed our fresh and tasty snacks and foods. It's also wonderful to know that your order arrived with next-day delivery as promised. We appreciate your support and look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

High quality fresh nuts and foods

High quality fresh nuts and foods. I am always happy with the food and delivery.

27 February 2025
Anthap logo

Reply from Anthap

Dear G Uslu,
Thank you for your kind words! We're delighted to hear that you’re always satisfied with the quality of our fresh nuts, foods, and delivery service. We truly appreciate your support and look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Anthap has always been superior in…

Anthap has always been superior in terms of its quality. I tried the Dubai chocolate from them and it’s my first time trying it. I knew that theirs would be good due to the pistachio cream but genuinely it’s delicious.
Price point is high but it’s worth it to try.

I will say I wish that the delivery could be cheaper or not £60 payment for a free delivery. We don’t always want to buy that much, so if there were different price points for delivery instead of a set £5.99 that would be so helpful.

And more offers & discounts!

6 March 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Berfin,
Thank you for your thoughtful feedback! We're delighted to hear that you enjoyed the Dubai chocolate, especially the pistachio cream, and appreciate Anthap's quality. We understand your concerns about delivery costs and promotions, and we’ll certainly consider your suggestions. Your input is valuable to us, and we truly appreciate your support. Looking forward to serving you again soon!

Best regards,
Anthap UK

Rated 2 out of 5 stars

Very disappointing

Updated review after getting (strictly speaking not a full) refund (but I gave up fighting for pennies after 3 months and multiple attempts):

I got good pistachio paste from them once but the second attempt was plagued by the system and delivery problems on their end which took several months and way too much effort to get a refund and no pistachio paste.

The final communication was a person calling me on Saturday afternoon and having a go at me for not updating the review. A very poor customer service experience.

The original review:
I wish I could leave a positive review but I never received my parcel nor a refund. I placed an order of ~£65 in the middle of December but that never arrived. Contacted Anthap multiple times and received emails that they would look into but nothing happened and now (3 months later) they stopped responding to my emails asking for a refund.
Very disappointing.

Edit for a bit of a context: I never received the tracking number from Anthap and I got provided the tracking number when contacted them about 2 weeks after placing the order. They said that the parcel was delivered and I should go and check with my neighbours (which I did). But then checking the tracking website it clearly stated that the parcel was at the Parcel Force national centre and and not any my place. So there is a proof that I didn't make it up. But they haven't done anything to fix it, offer to ship it again or refund. As I said very disappointing.

6 March 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Iza,
We’re very sorry for the inconvenience you experienced. During this process, we made sure to stay in contact with you and have now completed your full refund as promised.
At Anthap, we truly value our customers and always aim to resolve issues as quickly and fairly as possible. Thank you for your patience and understanding.

Best regards,
Anthap UK

Rated 5 out of 5 stars

Great products and prompt delivery.

Great products and prompt delivery.

25 February 2025
Anthap logo

Reply from Anthap

Dear Parul,
Thank you for your feedback! We're glad to hear you're happy with our products and prompt delivery. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Great quality products

Great quality products. Excellent customer service and fast delivery. Anthap pistachios are family favourite.

3 February 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Katel,
Thank you for your kind words! We're so happy to hear that you’re pleased with our products, customer service, and fast delivery. It’s wonderful to know that Anthap pistachios are a family favourite — we look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Cig kofte is really very delicious

Cig kofte is really very delicious.

Nuts, dried fruits and traditional food are great and always fresh. Very happy. Thank you

28 January 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear Keira,
Thank you for your wonderful review! We're delighted to hear that you enjoyed the cig kofte and found our nuts, dried fruits, and traditional food fresh and delicious. Your satisfaction means a lot to us, and we look forward to serving you again soon.

Best regards,
Anthap UK

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