Anthap Reviews 896

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their freshness, delicious taste, and careful selection. Many people appreciate the variety of items, from nuts and dried fruits to traditional confections, often highlighting that the taste reminds them of homemade goods. The delivery service is frequently mentioned as swift and efficient, with orders arriving quickly and well-packaged, contributing to a positive overall experience. Reviewers also commend the excellent customer service, noting the prompt responses and willingness to address any issues. However, some customers experienced delivery issues, including delays and problems with tracking or rearranging pickups, often attributing these to the courier service. A few other people also felt that the packaging could be improved, with some items arriving mixed up or not securely wrapped. There were also occasional concerns about product consistency, such as varying saltiness in nuts or items smelling and tasting off, and in some cases, incorrect products being sent.

What people talk about most

Product

People report positive experiences with product quality, often describing items as fresh, delicious, and of... See more

Quality

Clients share positive opinions on quality, consistently praising the products as excellent, fresh, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Reviewers mention positive feedback about service, often highlighting its efficiency and promptness. Many... See more

Order

Consumers generally express satisfaction with the ordering process, with many stating they will continue to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the type of company we love. They obviously take their time in choosing and featuring only high-quality foods. The nuts are extraordinary, much better than anything else out there. We've used... See more

Company replied

Rated 5 out of 5 stars

Anthap provides high-quality products, including those from Turkey and other surrounding areas. I find that I could get good one-kilo portions of dried fruits or nuts at a very reasonable price and mu... See more

Company replied

Rated 5 out of 5 stars

I’ve been a regular customer of Anhtap for years now, ordering every two to three months, and I still can’t find a single thing to criticise. Their products are consistently fresh, delicious, and... See more

Company replied

Rated 5 out of 5 stars

Excellent products as always! The delivery was vey quick and the items were securely wrapped individually. I always chose antap for traditional products to have suberb quality and to feel like home. T... See more

Company replied


Company details

  1. #5 of 7 best companies in Nut Shop
  2. #1 of 2 best companies in Dry Fruit Shop

Written by the company

Anthap UK Ltd, your number one source for Dried Fruits, Nuts, Turkish Delights, Spicy and all other Turkish Traditional and Natural Products that people enjoyed for many years. We're dedicated to giving you the very best of our products listed below, with a focus on quality, dependability, customer service and uniqueness.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

896 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love the products great value for money…

Love the products great value for money and very quick delivery

29 January 2025
Anthap logo

Reply from Anthap

Dear Lesley,
Thank you for your wonderful review! We're thrilled to hear that you love our products and find them great value for money. We also appreciate your kind words about our quick delivery. Looking forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars
Anthap logo

Reply from Anthap

Dear Ethan,
Thank you for your kind words! We're delighted to hear that you’re happy with our delivery service and product quality. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Wrong order arrived originally

Wrong order arrived originally, reached out to customer support who apologised and managed to send out the right order the following day. Great customer service and honestly the only place we will use going forward.

24 January 2025
Unprompted review
Anthap logo

Reply from Anthap

Dear George,
Thank you for your understanding and kind words! We sincerely apologize for the mix-up with your order, but we’re glad our customer support team was able to resolve it quickly. Your trust and loyalty mean a lot to us, and we look forward to serving you again in the future!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible! Anthap Roasted Salted Turkish Black Sunflower Seeds are hands-down the best sunflower seeds I have ever tasted. The flavour is perfection—perfectly roasted with just the right amount of salt to create an addictive, crunchy snack that keeps you coming back for more. The seeds are large, fresh, and bursting with that authentic Turkish quality that takes me straight to the Mediterranean with every bite.

I’ve tried countless brands, but nothing even comes close to the quality and taste of these. Whether I’m relaxing at home, out with friends, or even on a road trip, these are my go-to snack! Anthap has truly mastered the art of sunflower seeds, and I can’t recommend them enough. If you’re a fan of sunflower seeds, do yourself a favour and try these—you won’t be disappointed!

28 October 2024
Anthap logo

Reply from Anthap

Dear Levi,
Thank you so much for your amazing review! We’re thrilled to hear how much you love the Anthap Roasted Salted Turkish Black Sunflower Seeds. It’s fantastic that you appreciate their perfect flavour, freshness, and authentic Turkish quality. Your kind words mean the world to us, and we’re delighted to be your go-to snack. We can’t wait to serve you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Excellent product

Excellent product and prompt delivery.
Cannot fault the service

6 January 2025
Anthap logo

Reply from Anthap

Dear Graham,
Thank you for your kind words! We're thrilled to hear that you were pleased with the product and prompt delivery. Your satisfaction is our priority, and we look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Helpful staff, quality foods

One of the products I ordered was out of stock. A member of staff rang me to offer me an alternative rather than sending my order with something missing, very helpful. Quick delivery. Very happy with the quality of the food.

23 December 2024
Unprompted review
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Reply from Anthap

Dear Rachel,
Thank you for your thoughtful review! We’re glad to hear that our team was able to assist you with an alternative for your out-of-stock item. It’s wonderful to know you’re happy with the quick delivery and the quality of the food. Your satisfaction is our priority, and we look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Simple process

Simple process, good value, very fast delivery.

6 January 2025
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Reply from Anthap

Dear Thomas,

Thank you for your kind words! We're glad to hear you had a smooth experience, found good value, and appreciated our fast delivery. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Product was delivered quickly and is…

Product was delivered quickly and is being used right now

28 December 2024
Unprompted review
Anthap logo

Reply from Anthap

Dear Malcolm,
Thank you for your feedback! We're glad to hear that your product was delivered quickly and is already being put to good use. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Excellent shop

Excellent shop

2 January 2025
Anthap logo

Reply from Anthap

Dear Tamas,
Thank you for your kind words! We're delighted to hear that you think so highly of our shop. We look forward to seeing you again soon!

Best regards,
Anthap UK

Rated 1 out of 5 stars

The quality of both chocolate and…

The quality of both chocolate and kunafa was less than expected

30 December 2024
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Reply from Anthap

Thank you for sharing your feedback on our Dubai Chocolate (Kunafa Pistachio). We are genuinely sorry to hear that the product did not meet your expectations. At Anthap, we pride ourselves on delivering high-quality, handmade products, and your experience is not reflective of the standards we strive to maintain.
We would like to clarify that our Dubai Chocolate (Kunafa Pistachio) is made using only the finest ingredients, carefully selected to provide a premium experience:
Callebaut Belgian Milk Chocolate – Renowned for its exceptional quality and creamy texture.
70% Pistachio Paste – A rich and natural pistachio paste that enhances the flavor.
KOSKA Tahini – A trusted brand for its superior quality tahini.
Fresh Kunafa – Sourced fresh to ensure the best taste and texture.
https://www.anthap.co.uk/.../anthap-dubai-chocolate-kit...
Our products are completely handmade, and we avoid using palm oil or any unhealthy ingredients. Quality and authenticity are central to what we do.
This is the first time we have received a complaint about this product, and we take your feedback seriously. This will help us investigate if there was an issue with your specific batch.
We value your trust in Anthap and hope to address your concerns to your satisfaction. Please feel free to reach out with any further details, and we will do everything we can to make things right.
Best regards,
Anthap UK

Rated 5 out of 5 stars

Tasty foods

Tasty foods

29 November 2024
Anthap logo

Reply from Anthap

Dear Ozge,
Thank you for your kind words! We're so glad you enjoyed the tasty food. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars
Anthap logo

Reply from Anthap

Dear Our Valued Customer,
Thank you for your feedback! We're glad to hear your order arrived quickly and well-packed. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Excellent service, professional attitude and very good products!

I’m happy with the shop and the service they provide.
The products are also very good!

29 November 2024
Anthap logo

Reply from Anthap

Dear Stoyan,
Thank you for your kind words! We're delighted to hear that you're happy with our service, professional attitude, and the quality of our products. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Best regards,
Anthap UK

Rated 3 out of 5 stars

This was the 2nd time I had purchased…

This was the 2nd time I had purchased from the company, the first time there were no issues, the 2nd time my two large bags of figs we’re substituted for 4 smaller bags which were inferior in quality and more expensive without consultation, the packages are normally well packed and delivery is on time but due to my last experience not sure I will purchase again!

3 December 2024
Unprompted review
Anthap logo

Reply from Anthap

Dear Sayeh.
Thank you for your feedback. We are very sorry about your recent experience. The substitution was made without consultation, and we understand your disappointment with the quality of the replacement figs. Please rest assured, this is not the standard of service we aim to provide.


Kind regards,
Anthap UK

Rated 5 out of 5 stars

My first order from Anthap,it won't be…

My first order from Anthap,it won't be the last.i placed the order originally as I couldn't get hold of their natural figs locally.i found many other great choices as well.Im really happy with my purchases and look forward to ordering again.delivery was great and customer service 10/10.I won't be returning to any stores just simply ordering from Anthap.Thankyou for a fantastic service

5 November 2024
Unprompted review
Anthap logo

Reply from Anthap

Dear Sharron,
Thank you for your amazing feedback! We're thrilled to hear that you're happy with your first order and enjoyed the natural figs along with other great choices. We look forward to serving you again soon—thank you for choosing Anthap!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Best traditional products ever

Best traditional products ever! I am really pleased with the communications and delivery service!!

Great quality items. Will definitely order again and recommend to friends.

18 October 2024
Unprompted review
Anthap logo

Reply from Anthap

Dear Victoria,
Thank you for your wonderful review! We're so glad to hear that you loved our traditional products and had a positive experience with our communication and delivery service. Your recommendation means a lot to us, and we look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Prompt delivery

Great range of products and prompt delivery.

28 October 2024
Anthap logo

Reply from Anthap

Dear JR,
Thank you for your feedback! We're glad to hear that you enjoyed our range of products and the prompt delivery. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Good quality traditional food delivered…

Good quality traditional food delivered my home . Packing and delivery process was great.

29 October 2024
Anthap logo

Reply from Anthap

Dear Sevil,
Thank you for your kind words! We're delighted to hear that you enjoyed the quality of our traditional products and were pleased with the packing and delivery process. We look forward to serving you again soon!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Top quality products

Arrived very quickly. The products are amazing, top quality. I will use this company again with no reservations. Fabulous.

28 October 2024
Anthap logo

Reply from Anthap

Dear Wendy,
Thank you for your wonderful feedback! We're thrilled to hear that your order arrived quickly and that you found our products to be top quality. We look forward to serving you again and appreciate your trust in us!

Best regards,
Anthap UK

Rated 5 out of 5 stars

Top quality products and service 🫶

It was my first order and quality of the products really impressed me, definitely I’ll order again

28 October 2024
Anthap logo

Reply from Anthap

Dear Gazi,
Thank you for your kind words! We're thrilled to hear that you were impressed with the quality of our products. We look forward to serving you again soon!

Best regards,
Anthap UK

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