Aosom UK | Online Store Reviews 

Handel on my parasol broke hadnt been used much, very disappointing, looks nice too

The quality of the product and the quick delivery delivery.

I have never heard of this company before so was unsure what to expect.we ordered a 4 drawer chest which was delivered the day after ordering. Everything was labelled well and it was easy to assemble.
Its has decent runners on the drawers and is really good quality for the price. Will definitely use again.

It's a good product

Reasonably priced and 10% off! Quick dispatch and free delivery! Haven’t used the product yet but will give an update once fitted to my patio table parasol!

Arrived on time well packaged.
Item as described and colour same as picture.

HOMCOM cooler unit failed within a year, i bought though SHEIN who told me the warranty is 3 months, for electrical goods, this an is an absolute joke and AOSOM didn't want to know either. Avoid both companies and their brands Outsunny, PawHut, Vinsetto
DURHAND:Aiyaplay / ZONEKIZ,

and just to say after this review aosom responded with a response basically tough, its over to Shein! My thoughts remain and,are reinforced!

5star interaction start to finish from initial order to receipt of order. Great quality and easy to assemble and fit in situ.

I placed an order for a parasol; there was only one left in stock. As soon as I bought and paid for it, I got confirmation, and the store now showed the item as out of stock. I got my confirmation and waited for tracking. This morning, I received an email saying my order could not be fulfilled. No reason given. I went online, and there is only one left for delivery this week. I called Aosom to be told that they don't sell an item if there is only one in stock, in case there is a problem with it. I was then told that someone else might have bought it, and there is no stock left, even though it says there is. Either way and for whatever reason, I am disgusted and it feels like misleading customers which a breach of the Unfair Tradings Regulations 2008. I would not trust this company again. A very disappointing experience.

The brolly and stand are well made and easy to use.

The product is really good. The quality is much better than I expected and so comfortable to sit on. You do need a knowledgeable person to put it together one suggestion would be to make the same size nuts and bolts for all of it instead of different sizes. I am very happy to recommend this product.

Delivery, service excellent

This hipped roof metal gazebo much better than the pop up I had last year which only last bout two months. Down fall the stitching in the canvas roof if its windy an flaping that could cause the fabric tear.but so far so good.✓

Just as advertised- very happy with the purchase.
Stylish & good quality.

Sorry for late review ive only just had the opportunity to build it.
Really impressed which my purchase and although it suggests it's a two man job to build, I manage on my own apart from getting help to stand it upright and move it into position. Really good purchase.

Excellent service

No problem with the first chair. I wanted to order another style and I emailed them to check its size the same colour. They replied yes it is go ahead and order. Basically it wasn’t the same at all. They then said it’s my fault for ordering the wrong number. I had to pay someone to put it together I’m disabled and the bin men took the box so how can I return? They just stopped emailing me. Terrible customer service.

My outside lounger set came in 2 boxes and a few days apart. The delivery men at DX were not very helpful and just dumped my parcels in my doorway. 1 of the boxes came with broken parts.
I looked for a phone number and found I had to email the company and someone would get back to me. I had that awful feeling that this problem was going to linger until the sun went away.
No. The service was fantastic and sorted in days. I’m very pleased with my lounge set and 100% happy with the service. I will definitely buy from Aosome again.