Apache Pizza Reviews 

113
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently experiencing long wait times for delivery, with some orders taking over an hour and even up to two hours to arrive. Reviewers often received food that was cold, undercooked, or otherwise inedible, and some noted incorrect items or missing components in their orders. The quality of the products was a common concern, with complaints ranging from expired ice cream to pizzas with minimal toppings and dry, hard meat. Some people were dissatisfied with the staff, citing instances of unprofessional behavior. However, some customers also noted positive experiences, praising the pleasant and helpful staff, good-tasting pizza, and quick delivery in certain locations.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with some reviewers praising the amazing pizza with... See more

Quality

People report ambiguous experiences with quality, with some customers praising the amazing pizza with fresh... See more

Order

Customers express significant dissatisfaction with their orders, frequently citing issues such as incorrect... See more

Staff

Customers consistently note ambiguous experiences with staff, with many reviewers praising the staff as... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, citing exceptionally long wait... See more

Reviews shaping this summary

Rated 1 out of 5 stars

We live 2 minutes from this shop, we've ordered many times before and never had this issue. If they were having problems they could have told us because we ordered 1hr20+ minutes ago & called twice... See more

Rated 1 out of 5 stars

Rude staff (most of the time, some friendly), most of the menu unavailable and constantly cold food due to late deliveries, Multiple quarter pounders left but no half pounders... The math isn't mathi... See more

Rated 1 out of 5 stars

Was really looking forward to finding a new pizza place and one who does Camembert bites! Order arrived good timing and all seemed good but then I went to eat the ice cream I bought and noticed the te... See more

Rated 1 out of 5 stars

Originally ordered and said it would take 20 mins then rang after half an hour saying it would take 20 minutes as they were busy. That was understood but then after an hour and ten minutes still no fo... See more


Company details

  1. Pizza Delivery
  2. Fast food restaurant
  3. Pizza restaurant
  4. Pizza Takeaway

Written by the company

Pizza Ireland If you are looking for delicious pizza takeaway or delivery in Ireland you are in the right place. At Apache all our pizzas are fresh, hot and ready to go. You just have to order your pizza delivery in Ireland and relax, we will deliver your pizza straight to your door. You can also order pizza for takeaway and it will be ready for collection at your nearest store. Pizza Delivery We offer pizza delivery across Ireland so you just can order online or over the phone and relax while you wait for your favourite meal deal. We offer pizza delivery most major towns across the country. We reserve the right to limit our delivery area. Delivery charge may apply. Please ring your local shop for more details and we will be happy to help you. Pizza Take Away You can also visit our store and order your pizza to take away at our stores, we are located in most major towns. You can order your pizza online, in-store, on our app or over the phone. Pizza Menu Check out our pizza menu and choose from a great range of pizzas. We also offer amazing meal deals and dishes including delicious fried chicken, burgers, chips and dips along with tasty desserts and drinks ready to be delivered. You can view our full Pizza Menu and order pizza online for delivery or collection. Best Pizza in Ireland At Apache Pizza we offer a great range of pizzas as well as some fantastic seasonal deals. We have lots of exciting pizza flavours; whichever pizza is your favourite we have got you covered with a range of fresh ingredients and sauces for you to choose from. Try the best pizza in Ireland now! While we will do our utmost to ensure your delivery will arrive within 30 minutes sometimes circumstances are beyond our control like weather & traffic. Irrespective of delivery time you should always receive your Apache Pizza products in piping hot perfect condition, but if for some reason our product or service is unsatisfactory, please let us know. We offer pizza delivery in Ireland as well as pizza delivery in Northern Ireland. Choose your favourite meal and order pizza online now.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

113 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.3

All reviews

(113)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give no stars if it was…

I would give no stars if it was possible I was in donegal for a few days and I placed an order for 2 pizzas last night and explained to the guy on the till at least 3 times what toppings I wanted as he didn’t seem to speak much English but he put onions on my pizza after being told on at least 3 occasions I only wanted ham and pineapple on one of them. I returned to the store and explained what had happened so he then showed me the receipt which had onion on it an again I told him a few times i did not want onion on my pizza just the other one I ordered he refused to replace it and caused a scene and said he would get the Garda I explained to him I had repeatedly told him no onion he ignored me and another customer told me he would take the pizza and pay me for it and the worker then took the money from the other customer so I assumed all was settled and he was going to prepare my pizza a few minutes passed and I asked him how long mine would be he said no you already got your pizza so I paid for 2 pizzas only got one and he took the other customers money as well he refused to give me the money back or the pizza absolutely fuming and on top of that he was just rude and doesn’t know how to talk to customers he looks like he would rather be anywhere else but working there terrible experience

17 June 2024
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Jack, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 1 out of 5 stars

One of the worst spice box

One of the worst spice box. Paid 45 euros for a spice box, medium pizza and 2 packet chips. Brought from Apache pizza, skerries. Spice box was terrible. Some pieces of dried chicken and some slices of onion and pepper with chips. No sauce, nothing. I wont buy from Apache pizza anymore. Its just like snatching money.

23 April 2024
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Issac, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 1 out of 5 stars

1st and last time I go here, AWFULL!

I actually went to the Apache Pizza on the Comber Road, Dundonald, this is a new shop and not on the list of shops. So apologies to the shop at the Kings Square.

I ordered Hot Buffalo Wings (Large) No Dip £7.50
Premium Big Buffalo
Large (14 inch) (Regular) Extra Mozzarella, Peppers, Fresh Chillies £22.75
Delivery £3.00

To start off he on line order status is a waste of time as it never moved from "in preparation" they did give a delivery time but the order was late arriving.
Extra Peppers £1.75 for 7 tiny slices.
Extra Fresh Chillis £1.75 for 9 tiny slices
I cant comment on the extra cheese as i don't know how much a standard pizza gets.
Hot Buffalo Wings (Large) so over cooked, burnt, they were inedible and were chucked in the bin.
On arrival the food was not hot, only just warm.
The only positive thing was that even though the pizza wasn't hot it tasted OK.
£33.75 for this is a complete rip off, but for this standard of food is unacceptable.
Won't be back!

20 April 2024
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Derek, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 1 out of 5 stars

terrible

bad everything, threw food out

14 April 2024
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Muhammad, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 2 out of 5 stars

Stay away from chicken wings

First of all, after ordering online and a getting notification saying that the order is ready for collection, so it's around 10min drive, we get there and the food is not ready, have to wait anoter 10minutes. And no, it is not busy at all. But that's not even the point. Second time we have ordered sticky buffallo bbq chicken wings. First time they were so overcooked, they were pretty much inedible. Thought will give it a second chance, but they just proved themselves that they don't have a clue what sticky chicken wings are. Once again, we got crispy, overcooked, flavourless chicken wings. Not even salt, nothing. Considering that 6 small pieces cost 6.90 and you can't even enjoy them-well that's a shame. Stay away from chicken menu, well at least that's the case in Carrick on Shannon apache.
But pizzas are really delicious, could not fault them!

6 April 2024
Unprompted review
Rated 1 out of 5 stars

Apache Pizza Blanchardstwon!!!!

Apache Pizza Blanchardstwon!!!!

Disgusted by you and by your employees!
Called politely today to your store,and spoke to someone with a broken English, and I have asked about the food I got,as I only received a slice of pizza for which I paid 15€ !
He said the exact same words: " do you want me to read your mind? Open your eyes when your are ordering!" And hang up!!!
maybe I ordered wrong, and I was OK accepting that ,but being addressed that way, and in that matter!!!!

Disgusting attitude, and me done ordering from you! I am actually sorry I was placing orders with you weekly! Will share my experience all over!

I feel like I want to throw up! I can't touch the food anymore,it's in the BIN

AVOID AVOID AVOID

5 April 2024
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Lavinia, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 1 out of 5 stars

Appalling customer service ferbane

Ordered online for 4pm collection from apache ferbane, order not ready until 4.30pm one pizza came out while other pizza was in oven two staff at separate times are turning and lifting this happened 4 times when pizza number 2 comes out a hole in the middle the staff member just bins it and I then asked for a refund as I couldn't wait another 30 minutes staff member states she will refund this was 3 weeks ago no refund. Send message on the app which is supposed to go to a manager to make contact, surprise surprise no contact then sent email to apache ferbane and still no answer, appalling customer service

7 March 2024
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi, Thank you for your patience with this matter. This issue has been highlighted with the store owner for immediate investigation. We apologise for any inconvenience caused. Kind regards, Apache Pizza

Rated 1 out of 5 stars

Why charge deposit for non returnable cans?

Food was fine but delivery was slow.
Main reason for review is charging deposits on cans that are not included in deposit & return scheme.

25 February 2024
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Ciaran, Thank you for your message, we are sorry to hear that your order was delayed and your can did not include the Re-turn logo. Unfortunately some suppliers have been slow to supply the new branded cans, please notify the store and they will issue a refund on the DR Scheme charge. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 5 out of 5 stars

Very kind and helpful

16 February 2024
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Thank you for taking the time to leave us a review - it's much appreciated! At Apache Pizza we continuously work to create good experiences for our customers and your feedback makes it all worthwhile. We look forward to serving you in the future.

Rated 5 out of 5 stars

The best pizza in the world

16 February 2024
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

H Brook, Thank you for taking the time to leave us a review - it's very appreciated! At Apache Pizza we continuously work to create good experiences for our customers and your feedback makes it all worthwhile. We look forward to serving you in the future.

Rated 1 out of 5 stars

So disappointed

So disappointed
Had ordered previously and was very happy with my pizza
Ordered tonight - all the ingredients I asked for were on it but the pizza was so spiced that I couldn’t eat it
I called to complain and they sent another and collected the original
Same issue
I rang and was told you got the pizza you ordered
I said no I ordered the same pizza a few weeks ago and had no problem - this has spices that I’m allergic to - I can’t eat it
They asked what I wanted them to do and I said they should cook exactly the pizza that they sent to me and eat it and then let me know if it’s still the same
They hung up on me
Obviously I won’t order again

2 February 2024
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Fiona, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

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