Apex Titanium Reviews 243

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and functionality of the cutting boards, finding them easy to clean and hygienic. They often highlight the boards' ability to keep knives sharp and prevent bacteria buildup, making cooking safer and more enjoyable. Some also praise the pans for their non-stick properties and ease of cleaning, especially when seasoned correctly. The ordering process and delivery updates are generally viewed positively by these satisfied customers. However, some people were dissatisfied with the product quality, reporting that pans were not non-stick and cutting boards arrived damaged or warped. There are also concerns about the materials, with some reviewers claiming products advertised as titanium were actually steel or had only a thin coating. A significant number of customers experienced issues with order delivery, including missing items, delayed shipments, and poor packaging. Furthermore, many expressed frustration with the refund process, stating that their requests were refused or ignored.

What people talk about most

Product

People report ambiguous experiences with product quality, with many expressing significant disappointment.... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant dissatisfaction, citing... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the ordering process super... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting that their... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting efficient and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered pans, knives, chopping boards…. So far : 2 pans and kitchen utensils that were damaged during transit. Items are badly packaged. No order forms inside, no return label just in case.... See more

Rated 1 out of 5 stars

After two weeks of use, my supposed “certified” Titanium cutting board has cut marks from the chopping I’ve done on it. And I had to use steel wool to get rid of a stain that stuck to my non-stic... See more

Company replied

Rated 1 out of 5 stars

This company is selling fake titanium pans and lie about returns on their website. Their website looks polished, but they are not delivering the pans they advertise. They are using AI for customer co... See more

Company replied

Rated 1 out of 5 stars

Unfortunately, this company is a scam, just sending Chinese made pans that are not even well packaged, arriving damaged. They are generic and you can buy same ones on amazon for £34, don’t use them. C... See more



Contact info

2.8

Average

TrustScore 3 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chopping boards

The product was advertised and was on social media. Being in healthcare before I retired, I am aware of cleanliness and hygiene in products coming into contact with food. Apex products seemed to meet the criteria and I needed to find out for myself. Needless to say, I was very satisfied with my purchase and will continue to purchase other products within their portfolio.

30 October 2025
Unprompted review
Rated 4 out of 5 stars

Scratches?

I just wondered if it is normal for the cutting surface to be all scratched from the knives? Also, anything eith juice in it goes off the board all over the counter.

29 October 2025
Unprompted review
Rated 4 out of 5 stars

I like the cutting boards

I like the cutting boards, bought one S, M, and L. However, it took over two weeks for them to arrive. Additionally, i was unable to download the care instructions and rebate.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Great help

Great help
Can uses with all kind of food.
Easy to clean
Look Good in the kitchen

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Top Services and Products

I’m very happy of the professionalism of the APEX Team. They were facing a little delay for the shipping of my products and immediately they apologized and said they were doing all the necessary to fix this logistical issue. They are VERY concerned about the client! After that they did the follow-up! Thank You APEX

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Delivered as promised

Our order was delivered in the promised timeframe. The cutting boards are as advertised. They are light and easy to store. Will likely order again.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - Received a used board already scratched heavily and gets worse every time I use it. Metal shavings in my food are not better than plastic shavings. The craftsmanship is poor with rough edges and it’s very thin. If I dropped this on my foot I could cut my toes off. Someone should send these cutting boards to the lab because I believe they are zero percent titanium- probably surgical steel which is not magnetic. Avoid at all costs!

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Cancelling the order

An email sent to the company to see if they can cancel my order which I accidentally put through. They said it cannot be done as it was on a special. Also the promo code provided by them does not work on the checkout. Emailed them they said they cannot do anything about that. Do not recommend this company which is very dishonest.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

REVEIW

REVEIW

APEX TITANIUM COPPING BOARD

apexiqo

You like me will be seduced by the glitzy web site
with all the spiel of this wondrous metal and all the
free gifts once you order.

You like me will receive no free gifts you will discover
these are mostly downloads. As for the free non slip mat
Its nowhere to be seen.

When trialing these indestructible Titanium chopping boards
you will realise they are far from it.
My paring knife left very deep cuts and to a lesser degree so
did the butter knife and the dessert spoon.

You like me will contact the above website with photographic
evidence were you will be given a lesson in insincerity and
gaslighting and told THIS DOES NOT WARRANT A REFUND.

If a refund had been warranted I doubt I would had got any of it because_

They say
You will pay for the return postage.
You will pay a 15% restocking fee
The item must be unused, in its original packaging,
And in the same condition as received.

They say
Once your return is received and inspected,
They will notify you of the outcome.
If approved a full or partial refund depending on the item’s condition.

I say
You are free to buy a couple of these Titanium copping boards yourself if you want.

And lastly if you somehow believe these are actual TITANIUM copping boards then you will be overjoyed and ecstatic with your outcome.
And rest assured if believed (this family run business) will be to.

12 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look