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A Place Like Home Ltd Reviews 

624
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful locations of the properties, making it incredibly easy to explore local attractions, cultural sites, and access public transportation. People also genuinely appreciate the exceptional team, noting that communication is prompt, friendly, and consistently helpful throughout their entire visit. Some reviewers were not happy with specific property maintenance aspects, mentioning older furnishings, worn-out items, or minor cleaning oversights in certain units. Travelers additionally noted that certain apartments lacked adequate ventilation or air conditioning, which could occasionally become uncomfortable during warmer seasonal weather. Guests also pointed out occasional external noise disruptions from nearby building works or surrounding areas.

What people talk about most

Location

Clients share positive opinions on location, expressing great satisfaction with the central and convenient... See more

Staff

Consumers find staff to be exceptionally helpful, frequently praising the prompt communication and... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with many consumers praising the well-equipped... See more

Service

Reviewers highlight positive aspects of service, consistently praising the responsive communication and... See more

Quality

Users describe positive interactions with quality, noting that the accommodations are generally comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Conveniently located near Public transportation, Restaurants, Pubs, Cafes. Surrounded by Shops and Whole foods market right outside your flat. Ideal for exploring Parks and museums. This property h... See more

Rated 5 out of 5 stars

I found out about this company through a word of mouth some years ago and I've kept coming back to them when in need of a nice place where to stay in central London. The team is super professional... See more

Company replied

Rated 5 out of 5 stars

Always book our London stays through APLH and have recommended the agency to many friends. Everything runs smoothly, any issues are quickly dealt with , locations are fabulous, the apartments are cle... See more

Rated 5 out of 5 stars

Wonderful stay! APLH was very responsive and helpful, starting from my first email inquiry through checkout. The property was as shown online, clean, and comfortable. APLH was communicative and proact... See more

Company replied


Company details

  1. #17 of 33 best companies in Vacation rental
  2. #22 of 39 best companies in Holiday accommodation service
  3. #3 of 7 best companies in Holiday Apartment Rental
  4. #10 of 23 best companies in Holiday Home
  5. #14 of 25 best companies in Holiday home letting agency
  6. #5 of 17 best companies in Self-Catering Accommodation

Written by the company

Over 30 years of bespoke short-term rental services in Central London. Developed with a vision to offer the perfect alternative to a hotel, A Place Like Home has become the special link that connects people around the world with high quality properties in the heart of the Capital. We excel at matching guests to the right accommodation so they may experience a unique metropolitan lifestyle. A Place Like Home is run by a small but dedicated team of staff that ensures a personal touch in everything we do. Our goal is to ensure our guests create beautiful London memories from the moment they step into their new homes until the day they hand back the keys.

High quality holiday apartments in prime areas of Central London.

We excel at matching guests to the right accommodation so they may experience a unique metropolitan lifestyle.

We excel at matching guests to the right accommodation so they may experience a unique metropolitan lifestyle.
Since inception in 1990, this niche and specialist boutique offers the well-off traveller choice from the 200 luxury apartments and houses in top London locations such as Kensington, Chelsea, Knightsbridge, Notting Hill, Belgravia and Holland Park. All are close to either the museums, art galleries or endless places of interest.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

624 reviews

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4.7

All reviews

(624)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

We spent 2 and a half weeks at…

We spent 2 and a half weeks at Blithfield Street and thoroughly enjoyed our stay there. The house was very functional and equipped with everything needed; and very nicely decorated and presented. Especially enjoyed the two patio areas with colourful wisteria growing in the courtyard. The location is also a winner - close to a great pub, as well as several small shops and cafes just around the corner. A 10 min walk to High Street Kensington and nearby buses also makes for a convenient location. We found the management company, and Nick's team, very responsive to anything we needed. A wonderful spot - thank you.

12 April 2025
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Reply from A Place Like Home Ltd

Thank you for your great feedback! We are delighted to hear you had a wonderful stay at Blithfield Street. It really is a wonderful location to base yourself from.

We hope to welcome you back one day soon!

All the best,
APLH

Rated 5 out of 5 stars

Seamless logistics

Nick was very helpful and the instructions were clear and entering and leaving the property all went seamlessly.

28 April 2025
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Reply from A Place Like Home Ltd

Dear Catherine,

We are delighted to hear your feedback, thank you.

We hope to welcome you back soon.

All the best,
APLH

Rated 5 out of 5 stars

A reliable company

We have used APLH several times over the years for short term (vacation) rentals in London. We have found them to be reliable, communicative and easy to work with. The apartment photos and descriptions on the website are accurate in our experience. We will not hesitate to work with them again in the future.

21 April 2025
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Reply from A Place Like Home Ltd

Dear Adriana,

Thank you for your lovely feedback. Your support is always appreciated.

We hope to welcome you back soon!

All the best,
APLH

Rated 5 out of 5 stars

Great Flat!

This was a great flat for a family of four (plus grandma!). Really excellent location...Kensington gardens and the big Diana playground right across the street and very convenient access to two nearby Tube lines as well as bus routes as well. There are also several places to eat very close by (both family friendly and more couples oriented) as well as grocery stores and pharmacies just steps away. The place was very clean and comfy and the Master bedroom was incredibly roomy. Having a washer/dryer was wonderful and A Place Like Home made the check in and check out process super easy and convenient. Having a separate WC and shower room as well as a master bath was also a great bonus. We would 100% stay here again and definitely recommend this flat as great value!

21 April 2025
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Reply from A Place Like Home Ltd

Dear Leslie,

We are very happy to hear you and your family enjoyed staying at Kensington Gardens!

Thank you for your positive review. We hope to welcome you back soon.

All the best,

APLH

Rated 5 out of 5 stars

A Perfect Vacation Rental

From start to finish my experience with A Place Like Home was positive. I worked with Nick throughout the process, and he was extremely helpful and always available. I would put the rental at the top of my list of vacation rentals.

19 April 2025
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Reply from A Place Like Home Ltd

Dear Jack,

Thank you for the great review! We always appreciate feedback.

We hope to welcome you back soon!

All the best,

APLH

Rated 5 out of 5 stars

Communication was easy

Communication was easy, quick efficient……..our home was perfectly located….clean….comfortable……Nick arranged flawless airport transport…….some simple improvements would be a couple folding luggage racks..
..ability to make third floor a little less warm

17 April 2025
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Reply from A Place Like Home Ltd

Dear Fred,

Thank you for your review. We are delighted you enjoyed your stay, and appreciate your feedback, which has all been noted.

We hope to welcome you back soon!

All the best,

APLH

Rated 5 out of 5 stars

years go by APLH remains the best

Over ten years ago, we chose "a Place Like Home" apartment in South Kensington, and it was great option, full of memories.
Now we´ve chosen them again, same location, and one again, it was the best option in London.
Just like being at home.
Thank you!

10 April 2025
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Reply from A Place Like Home Ltd

Thank you so much for your wonderful review. How lovely that ten years on you chose to stay in the same location. We bet that brought back a few memories!

We hope to welcome you back soon.

All the best,

APLH

Rated 5 out of 5 stars

Great place!

Nick was very quick to respond and assist with any questions or things we needed. The flat was clean and in the BEST location. 3 flights of stairs to go up if that is an issue but wasn’t for us. Only one shower as second bathroom only has a tub. Loved the space and would definitely stay again.

13 April 2025
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Reply from A Place Like Home Ltd

Dear Amy

Thank you for the great review! We always appreciate feedback.

We hope to welcome you back soon!

All the best,

APLH

Rated 5 out of 5 stars

Another great experience

Another great experience with APLH. They were most helpful in accommodating our requested arrival time and promptly fixed a small mechanical issue. The flat was impeccably clean. Linen change was quick and friendly. Our thanks to Nick and the team!

12 April 2025
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Reply from A Place Like Home Ltd

Thank you for your review! We are delighted to hear you had a great stay, and that we were able to help with the mechanical issue that arose.

We hope to welcome you back one day soon.

All the best,

APLH

Rated 5 out of 5 stars

A wonderful place

A wonderful place. I’ve stayed there at least 20 times. Can’t say there was anything negative. I can’t wait to come

24 March 2025
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Reply from A Place Like Home Ltd

Dear Edward,

Thank you for your feedback and continued support!

All the best,
APLH

Rated 5 out of 5 stars

Great apartment!!! Highly reccomend

I would highly recommend staying here! A place like home were extremely attentive, there was a cleaning crew that came once a week to change linen and replace bin bags etc. Nick was also super responsive with emails and helpful with check in. The actual apartment was super spacious and had every amenity we needed. The location was also great, a short walk from Hyde park!!

1 March 2025
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Reply from A Place Like Home Ltd

Dear Lindsay

We are delighted to hear you had a wonderful stay, and that you enjoyed what the flat, and the area, had to offer.

We hope to welcome you back one day soon.

All the best,
APLH

Rated 4 out of 5 stars

The Place Like Home people were great…

The Place Like Home people were great to work with in the lead up to the rental and while we were there. They personalized the experience of selecting a rental unit and were very upfront about what would be a fit for what we needed. Then they were very responsive when there were a few issues with the heating controls and lighting. I had a very good experience with them, and I enjoyed my renting experience.

1 March 2025
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Reply from A Place Like Home Ltd

Thank you for your review. We are delighted to hear you had a great stay, and we appreciate your feedback.

All the best,
APLH

Rated 3 out of 5 stars

Nice location

Communication was more responsive than proactive but replies were always polite and quick. Some quirks at check in (heat not working, windows left open) were frustrating considering we booked and paid for an additional day to guarantee ease around our travel. That flat itself was in a great location but a bit run down and outdated.

17 February 2025
Rated 5 out of 5 stars

Very happy with A Place Like Home

Nick at A Place Like Home was a pleasure to work with. The property he suggested was perfect for our vacation and we had a great trip. It was well maintained and clean, very well located. Nick answered all our questions promptly and gave helpful advice. We'd definitely book a stay through the agency again! We'd gladly book the same property again!

23 February 2025
Rated 5 out of 5 stars

I Trust A Place Like Home for a lovely flat while visiting London

I have been booking holiday flats with A Place like Home for over 20 years and never been disappointed with the location and quality of the accommodations . They also make great recommendations based on where and what type of area you want to be based. They always have a greeter who gives you the keys and info personally and if you need transportation they can help with arrangements. Nick is the best . He will respond quickly to your inquiries and answer any questions you may have.

23 January 2025
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Reply from A Place Like Home Ltd

Dear Cynthia,
We are delighted to have been able to help you over the years and we really appreciate your continued support.
All the best,
APLH

Rated 5 out of 5 stars

Every associate went out of his/her way…

Every associate went out of his/her way to give us a memorable experience. We love the property (Blithfield), have stayed there before & plan to return very soon! Great location, well cared for flat. Thanks to all!

21 January 2025
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Reply from A Place Like Home Ltd

Dear Mary Lynn,

We are delighted to hear you had a great experience! Thank you for your feedback.

We hope to welcome you back very soon.

All the best,
APLH

Rated 5 out of 5 stars

The flat lived up to it's description…

The flat lived up to it's description and expectation. The staff were prompt and helpful. My family and I enjoyed a delightful 2 weeks in London.

9 January 2025
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Reply from A Place Like Home Ltd

We are so pleased to hear you had a wonderful two weeks in London!
Thank you for your feedback. We hope you will be back soon.
All the best,
APLH

Rated 5 out of 5 stars

Comfort and location

Super clean, great guidebooks for the area, located close to every type of food imaginable, including out-of-the-way cozy pubs. Large unit with plenty of room for everyone and living room to get together and relax in, big dining room table.

4 January 2025
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Reply from A Place Like Home Ltd

We are delighted to hear you had a fantastic stay, and enjoyed exploring everything London has to offer! Thank you for your feedback.
We hope to welcome you back one day soon!
All the best,
APLH

Rated 4 out of 5 stars

Property review

As usual, the service is excellent, although the cleaning services was not upto standard. Everything else was as expected. Property is very nice and comfortable, let alone the amazing location
Thank you for everyting

7 January 2025
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Reply from A Place Like Home Ltd

We are delighted to hear you had a great stay, but are really disappointed to hear the cleaning was not up to standard. This is something we take very seriously and the feedback has been passed on to our cleaning company.

We hope to welcome you back one day soon.

All the best,
APLH

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