Apparelnbags.com Reviews 123

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

It was time to replace the 100% cotton men's polos I'd purchased from ApparelInBags years ago and thought I'd try the local big-box stores (Target, Walmart, Kohl's, Boscov's) just for convenience sake... See more

Rated 5 out of 5 stars

I hate to admit it but I was quite skeptical when ordering from you guys as it was my first time. But seriously I am so glad that I went through with the order. My husband loves his golf shirt with hi... See more

Company replied

Rated 5 out of 5 stars

I must say if I'm giving a 2nd review on a website in 3 days this has to be something good. I'm doing a huge project for my church and I have to order Camouflage shirts online and I've used quite a fe... See more

Rated 4 out of 5 stars

There was a delay in shipping on our last shipment we received by about a week. This is unusual as we normally receive shipments on time and we have been using Apparelnbags to purchase our company un... See more

Company replied

Company details

  1. Clothing Shop
  2. Business-to-Business service
  3. Fashion accessories shop
  4. Safety and work wear

Information provided by various external sources

We ApparelnBags.com are on a mission of helping small and medium-sized businesses with top of the line Promotional Products, Custom Logo Embroidered Workwear & Sports Team Uniforms. Our goal is to assist businesses in stretching their marketing budget with improved customer acquisition and retention along with increasing employee productivity and satisfaction. With over 100,000 products to choose from, we have the right promotional products which will not only elevate your business but will also allow you to connect with your customers and employees. We are a one-stop-shop that offers a lot more than just Polo Shirts, Caps, Tabletops, Banners, and Drink-ware. With us, you'll be assigned a dedicated Promotional Products expert who will understand your business, give you expert opinions and work with you until your order is approved, produced and delivered to you. With a customer-first approach, we are always available and willing to help you in every way possible (over the phone, chat, text messaging, e-mails or through our social media) and select the products that suit your Industry and business verticals perfectly. All this makes us who we are, the most complete and premier Promotional Products, Custom Logo Embroidered Workwear and Sports Team Uniforms store in the United States. Visit ApparelnBags.com and make your business shine.


Contact info

4.8

Excellent

TrustScore 5 out of 5

123 reviews

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Rated 1 out of 5 stars

Worse Company to purchase anything

The company don’t accept returns or give refunds. They do not put on the homepage that they don’t give refunds or accept returns. I will never buy anything from this company again.

9 November 2017
Unprompted review
Apparelnbags.com logo

Reply from Apparelnbags.com

Hello Nina, Please accept my apologies if our staff failed to communicate return policy. I reviewed your order to see you purchased items are ineligible for Return and Exchanges. This information (Return ineligibility and reason) was communicated to you on Product Detail Page, Shopping Cart, Order Confirmation page and Order confirmation Email. Please feel free to reach out to us If you you did not receive this information and we'll be happy to meet your expectations.

Our Return and exchange policy is published at https://www.apparelnbags.com/about/returns-exchange.htm

Rated 5 out of 5 stars

Apparelnbags has always been a smooth …

Apparelnbags has always been a smooth process for me and my business. They’re very expedited and trustworthy. Never a issue :)

8 November 2017
Unprompted review
Apparelnbags.com logo

Reply from Apparelnbags.com

Thank you very much for your business. We look forward to service your future needs.

Rated 5 out of 5 stars

Great company

Easy - fast - great selection of products at great prices

8 November 2017
Unprompted review
Apparelnbags.com logo

Reply from Apparelnbags.com

Hello Melissa, Thank you very much for your review. Please know we offer more selection than any of our competition and look forward to add more variety for you in coming months. Thank you very much for you business and we look forward to service your future orders.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great quality.

8 November 2017
Unprompted review
Apparelnbags.com logo

Reply from Apparelnbags.com

Hello HK, We are always trying to find opportunities to shipment merchandise faster to our customers :-)

Rated 2 out of 5 stars

Never received complete order

Ordered a few different styles of tanks to see the quality/fit of each to determine which tank to use for my business. Still waiting for two of the styles and it has been over a month.

7 November 2017
Unprompted review
Apparelnbags.com logo

Reply from Apparelnbags.com

Hello Lyne, Please accept my apologies for inconvenience this has caused. I do not have enough information from this review to pull your order and assist you. Please reach out to us and we'd be happy to take care of missing shipment if any.

You can reach us at

Email : sales@apparelnbags.com,
Call : 888-551-0950 or
Text : (813) 344-0919 and we

Rated 5 out of 5 stars

Great Job!

They had everything in stock and at my door in two days. Great Job! Thank You!

3 November 2017
Unprompted review
Apparelnbags.com logo

Reply from Apparelnbags.com

Hello Dave, Thank you very much for your kind review. Thumbs up !

Rated 5 out of 5 stars

Great Service

Great Service! By far the best wholesale website I’ve encountered. Thanks!

2 November 2017
Unprompted review
Rated 4 out of 5 stars

There was a delay in shipping on our …

There was a delay in shipping on our last shipment we received by about a week. This is unusual as we normally receive shipments on time and we have been using Apparelnbags to purchase our company uniforms for almost 5 years now. The quality and price of the products can't be beat!

2 November 2017
Unprompted review
Apparelnbags.com logo

Reply from Apparelnbags.com

Hello Lynn, Thank you very much for your feedback. I'll work with my team to find the shipment that was delayed and install process to avoid that in future. Thank you.

Rated 3 out of 5 stars

Order

The 1st time I ordered with them I literally got my items within a day or two. So I ordered again well this time it took a lot longer and they didn’t use the method I paid for. However they did give me a coupon code to use on my shipping for a percentage off. So I ordered again this time got my shirts in a day or two but was missing items. I sent them messages they wanted to refund me but in needed the items the next day the items that were missing arrived. If you have an issue they are good at resolving it but are having some issue but I would still use them again.

2 November 2017
Unprompted review
Apparelnbags.com logo

Reply from Apparelnbags.com

Hello Paige, Thank you very much for your review. Delay typically come from merchandise that we shipped directly from Factories (some items are not stocked in our distributed warehousing system) . We are working with them to expedite the process and hopefully it will improve before end of this year.
I will be working with my team to understand if individual who responded your email need additional training to be complete and correct in their responses.

Thanks for your feedback and we look forward to get five star review from you next time.

Rated 1 out of 5 stars

I ordered 9 duffel bags and 3 weeks go …

I ordered 9 duffel bags and 3 weeks go by and I heard nothing from Apparelnbags! I called them, they told me that they didn’t have any in stock! They would be backordered, ok!! Then 15 minuets later I get a phone call from the guy I had talked to earlier and he says he found 9 bags and will get them to me! Ok! So a week later I received my order! 6 duffle bags! I called again and they said that’s all they have Sorry! I needed 3 more!! Never did receive them! They cancelled my order! Refunded my money! I had to find 3 more bags! Horrible customer service!

27 October 2017
Unprompted review
Apparelnbags.com logo

Reply from Apparelnbags.com

Hello Karen, Please accept my apologies for inconvenience we caused you.

I reviewed your account and I am able to see problem order and fulfillment notes. While we use intelligent algorithms to list stock on multiple platforms ( Our Website, Amazon, Sears and more), sometimes we sell more than what we have and we run into situation like this. I apologies for this inconvenience and I strongly believe you should be provided with correct information during first contact.

I will discuss this with my team and provide additional training to handle this situation better.

We will also send you special discount code and hope to win your future business.

Rated 5 out of 5 stars

Great company

Great company. Good selection of merchandise and quick shipping. All questions are answered promptly and any problems with items are done in a quick and efficient manner.

26 October 2017
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping. Tees I’ve ordered are great quality that I can’t find in stores.

26 October 2017
Unprompted review

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