If a could gave them zero stars I was giving they are scammers stay away from this casino. Don’t waste your money on this casino Scammers Scammers 🤬🤬🤬
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See what reviewers are saying
Scammers!! You can’t win a cent! All slots seem rigged/adaptive. Bought over 20 bonuses on Bongoo slots, only 1 made it just over 100x. 19/20 bonuses had 12/15 or 18/20 deadspins. Multi’s onl... See more
This company have received 2 tax refunds from HMRC without my consent. After contacting them and giving them all the ID requested in January, they have ignored my emails and the phone number doesn’t w... See more
I want to thank Approved Claims and in particular Dima their Customer Service Executive for getting my Payment processed for me. I had failed to provide my documents in time but as a good Will gesture... See more
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Company details
Written by the company
Spinchester online gaming platform combines the composure of a private club with the energy of modern play. Its sections feel deliberately arranged, giving players a clear route through games, promotions, payments, and account settings. The presentation stays polished without becoming distant, allowing both quick visits and longer sessions to begin without a maze of competing menus. Some players arrive with RTP figures in mind, while others search for games capable of changing pace without warning. High-RTP video slots support the first approach, and high-volatility releases answer the second with wider swings. Crash games place pressure on every rising multiplier. Progressive jackpots, mystery symbols, collecting features, free spins, and bonus buy options add further dimensions to the collection. The welcome package gives eligible newcomers access to deposit bonus value and free spins. Spinchester sets the associated wagering requirements within reach of the offer, explaining rollover, eligible content, game contribution, and activation periods. Reading these conditions before claiming the promotion helps players judge its suitability and identify what must happen before bonus-related winnings can qualify for withdrawal. Payment management takes place through a central cashier containing supported deposit methods and available withdrawal methods. Security controls help protect financial information, while account verification supports structured payout processing. A recorded transaction history gives players a reference point after submitting a cashout, and the available status tools show how the request is progressing through the required checks. Spinchester translates its composed design to supported smartphones and tablets. The responsive interface keeps games, promotions, account controls, and withdrawal updates close. Compare high-RTP titles, enter a volatile feature chase, or follow a crash multiplier while away from desktop. Join Spinchester, activate the available welcome offer, and make your next session a considerably sharper affair.
Contact info
United Kingdom
- approvedclaimsgroup.co.uk
1.9
Poor
38 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great experience with this company
29 November 2023
Unprompted review
I want to thank Approved Claims and in…
I want to thank Approved Claims and in particular Dima their Customer Service Executive for getting my Payment processed for me. I had failed to provide my documents in time but as a good Will gesture Dina has processed my payment for me for which I am very grateful. I would recommend this Company as excellent. Elaine Robertson
16 November 2023
Unprompted review
Reply from Spinchester
Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you and provide a positive experience. Your recommendation means a lot to us, and we truly appreciate your support!
Reply from Spinchester
Thanks for the feedback! We’re glad you had a good experience with us.
So it looks like all the bad reviews…
So it looks like all the bad reviews have been removed after approved claims have rang people posting them to bribe them. I know, because I was also approached via telephone and email. They must be getting desperate. Do you think HMRC are not renewing their contract after receiving so many complaints? I had a refund of £298.89 and got a cheque from Approved for £125.42! Processing my claim they took £143.47 and slapped a £30 admin fee, for what?
Do not use these people, please.
Btw they tried to bribe me by reimbursing their processing and admin fees!
13 November 2023
Unprompted review
Reply from Spinchester
Thanks! Glad you’re happy with everything!
I wrote a bad review about this company…
I wrote a bad review about this company this was down to lack of communication at their end, once everything was explained to me in the phone I understood what went wrong and my payment was paid within 2 week of Approvedclaims receiving my payment from HMRC, they were apologetic and very reasonable with the outcome, I would use Approvedclaimsgroup again now I know the issues were genuine
6 November 2023
Unprompted review
Reply from Spinchester
Thank you for giving us another chance! We’re glad we could clear up the confusion and resolve everything to your satisfaction. We truly appreciate your understanding and look forward to working with you again
Both people I spoke to were very…
Both people I spoke to were very helpful and reassured me my money would be with me asap. All things were done to a high standard great company
3 November 2023
Unprompted review
Great to deal with helpful and efficient
2 November 2023
Unprompted review
Approved Claims Group and she was so…
Approved Claims Group and she was so apologetic with the issues I’ve had, she also explained fully to me why these issues have happened. I’m really satisfied with this response and as a thank you for understanding, the company gave back a percentage of the fees, which was paid back immediately into my bank account. Very professional service
1 November 2023
Unprompted review
I had a very positive experience
I had a very positive experience. My claim was handled quickly and the service was always polite.
1 November 2023
Unprompted review
Easy to talk to and received money…
Easy to talk to and received money quickly
20 October 2023
Unprompted review
Very helpful staff and very good…
Very helpful staff and very good experience with them thank you
10 October 2023
Unprompted review
Very helpful received all my tax return…
Very helpful received all my tax return and would consider using again and very easy to talk to on phone
10 October 2023
Unprompted review
I received my payment fast.Cosumer…
I received my payment fast.Cosumer service was excellent.Thank you Dima!
Given 4stars,because of the fees taken.
31 August 2023
Unprompted review
I genuinely thought this was a poor…
I genuinely thought this was a poor company dealing with my tax rebate, but I’ve just been contacted by a lovely lady called Sonya from Approved Claims Group and she was so apologetic with the issues I’ve had, she also explained fully to me why these issues have happened. I’m really satisfied with this response and as a thank you for understanding, the company gave back a percentage of the fees, which was paid back immediately into my bank account.
24 August 2023
Unprompted review
I've tried to phone this company and…
I've tried to phone this company and sent a emails but no reply back I got a email saying I was sent a pay but also never arrived am not happy at all.
17 August 2023
Unprompted review
Wow what a difference
Wow what a difference. I have just spoken to a guy called Abdu at Approved Claims Group Ltd. What a professional and courteous man. Beautiful spoken English, Abdu really is a credit to this company he has helped me with this whole process whilst I was still on the phone with him. What a guy , I really wish all customer experiences would take a look how this man called Abdu handles customers. Truly amazing can’t talk this guy up enough.
I was a nervous wreck and he calmed me down and went through the whole process with me and waited for my documents to upload whilst I was on the phone with him.
Thanks again Abdu you are a true gentleman
4 August 2023
Unprompted review
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