Apricot Clothing U.K. Reviews 

19,540
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,072 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the lovely quality and style of the clothing, often finding items to be a perfect fit and exactly as pictured. Many people appreciate the wide choice available and the ease of ordering, frequently highlighting the quick and efficient delivery service with promptly arriving, well-packaged orders. However, some customers noted issues with the ordering process, including failed payments, lack of order confirmations, or items being out of stock without prior notification. A few other people also felt that some products had fit issues, such as being too long or too small, or experienced defects like tears in material or buttons coming off.

What people talk about most

Product

Users consistently express satisfaction with the product, often highlighting the good quality, affordability,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the lovely and good quality of clothing,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Order

Consumers generally find the ordering process to be positive, highlighting the ease of use and... See more

Return policy

Clients share ambiguous opinions on the return policy, with many reviewers finding the return process easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

À good online service- very efficient! The dress is a lovely style too for our current heatwave. The only reason I didn’t give it 5* is because of the design- there is no opening and so wriggling in... See more

Rated 5 out of 5 stars

I bought trousers recently, they are my absolute favourite item of clothing. Such lovely quality. Not my first item from Apricot, but definitely my fave. I've never had a bad purchase from them, but... See more

Rated 5 out of 5 stars

I found 2 dresses in New Look, the style is just right for my curvy figure, so stylish and comfortable so I bought 2 more on line, they are different fabrics but same style. Love them and have random... See more

Rated 5 out of 5 stars

I love Apricot clothing. I especially love the matching sets, so treated myself to a skirt with a matching top set and a culottes/ shirt matching set. Got a notification to say my order had been des... See more


Company details

  1. #133 of 254 best companies in Ladies' clothes shop

Written by the company

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.co.uk.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20k reviews

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4.4

All reviews

(19,540)

3,028 reviews in the last 12 months

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Rated 1 out of 5 stars

No response on partial refund from…

No response on partial refund from company. They said “they will get back to me very soon” but need to keep chasing. Ridiculous. This was no fault of mine

7 June 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi Eesha,

Thank you for taking the time to leave your review.

We’re very sorry to hear about your experience and the frustration caused.

We have now responded to your query directly via email and we sincerely apologise for the delay in getting back to you.

We appreciate your patience and hope this helps clarify the situation.

Kind regards,
Joss

Rated 2 out of 5 stars

Not totally convinced !!

The shape of the top of the skirt could’ve been a tad more flattering .. colour and texture wasn’t quite the same as picture and once again too long and requiring it to be shortened . I haven’t returned it because I’m hoping with a chunky short jumper and boots will make keeping it a good decision !!! Not happy that yet again I have to add to the cost by having it shortened.

20 June 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi there,

Thank you for taking the time to leave your review.

We’re sorry to hear that the fit, colour, and length of the skirt weren’t quite as expected and that this has caused disappointment.

We appreciate all customer feedback and will make sure your comments are shared with the relevant team for review.

We hope that styling the item with a jumper and boots helps, but we’re sorry it hasn’t been the perfect fit for you on this occasion.

Kind regards,
Joss

Rated 1 out of 5 stars

Size problem in all

Size problem in all

20 June 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi Najratun,

Thank you for taking the time to leave your review.

We’re very sorry to hear about your experience and any inconvenience caused.

We have now sent you an email directly regarding your query so we can look into this further for you.

We really appreciate your feedback and apologise again for any frustration caused.

Kind regards,
Joss

Rated 2 out of 5 stars

Poor quality items delivered then…

Poor quality items delivered then issues with website to be able to generate a return code to return

13 June 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi Kristen,

Thank you for taking the time to leave your review.

We’re sorry to hear about your experience.

We have now responded to your query directly via email and can confirm the issue has been resolved.

We appreciate your feedback and apologise again for any inconvenience caused.

Kind regards,
Joss

Rated 1 out of 5 stars

Really disappointed that you cancelled…

Really disappointed that you cancelled my order after I had confirmation that you'd despatched it.

19 June 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hello,

Thank you for your message.

We’re sorry to hear that your order was refunded and for any confusion caused by the automated email. Looking into this, I can see that a a member of the team sent you an email to inform you that this was due to it being out of stock when we went to pick it.
 
Please accept our apologies for any disappointment caused on this occasion.

Kind regards,
Rachel

Rated 5 out of 5 stars

Such a great choice of clothing always…

Such a great choice of clothing always . Have been a very happy customer for many years now . Extremely good quality of clothing that I have bought and at a reasonable price compared to other brands . Great service , will continue to purchase from you . Thank you

11 June 2026
Rated 3 out of 5 stars

Baggy

The delivery was fine. The only problem with both of the tops was that you can see the bra as the sleeve hole is too big.

19 June 2026
Rated 5 out of 5 stars

Ordered a lovely jacket

Ordered a lovely jacket, got a discount and shipping was free. Jacket arrived the next day, was true to size and was exactly what I hoped for. All round great shopping experience!

19 June 2026
Rated 1 out of 5 stars
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hello, 
 
Thank you for your message.

We're sorry to hear that you did not receive your order in the timeframe expected due to a delay with Evri. 

Looking into this, I can see that this has now been delivered to you. 
 
Please accept our sincere apologies for any inconvenience caused on this occasion. 
 
Kind regards, 
Rachel

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