Farron and kenneth I believe were theor names from Aptive. They did a very professional and thorough job. I was very pleased with the results.
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See what reviewers are saying
Initially serviced neighbor's house instead of mine. Had to call to reschedule. Tech's initial email states he will text when leaving previous location and text again when arriving. Received neithe... See more
Company replied
Aptive always lets me know when they will be servicing our home. The technician also texts for an approximate arrively the day of service. All the technicians have been very helpful, willing to do any... See more
Company replied
Before beginning my home’s treatment, Andrew came to my front door to discuss any current concerns. I talked to him about two areas of pest concern, and he paid special attention to treating those are... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4722 Interstate Dr, #A, 45246, Cincinnati, OH, United States
- 15136435486
We overthink pests so you don't have to.
4.6
Excellent
119 reviews
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Reliable
I have been an Aptive customer for many years and live close to the woods. I have never experienced bugs in and around the house. Aptive comes to my house four times a year and show up like clockwork. The technicians are usually the same each time which makes it nice as they know where any trouble spots may be without me having to repeat myself each time. Jeremy has been my tech for the past few times and he is outstanding. He documents everything with pictures and sends them to you so I have a record of what was done and what he found. I would highly recommend Aptive.
18 March 2026
Reply from Aptive Pest Control - Cincinnati
We truly appreciate you sharing your feedback with us! It’s wonderful to hear our service professionals provided attentive, thorough care while keeping your home well protected against those unwanted pests. Clear communication, following directions, and addressing every concern are what we aim for, and it’s rewarding to know it made a difference. Thank you for trusting Aptive and for being such an important part of our community!
-Alexis
Pest control
Advance notification of appointment/ indicated rain was due, but verified the treatment was weather resistant/ sent pictures verifying the treat areas emphasized/ notified when treatment completed.
12 March 2026
Reply from Aptive Pest Control - Cincinnati
Hi Timothy,
Thank you for sharing your experience! We’re glad to hear our team kept you informed every step of the way, from advance appointment notifications to verifying that the treatment was weather-resistant, sending photos of treated areas, and letting you know when the service was complete.
At Aptive, we take pride in making sure every detail is handled carefully and transparently, so it’s great to know you felt fully informed and confident throughout the process. We appreciate you trusting us to keep your home protected!
-Jasmine
Poor coordination, great work once here
Initially serviced neighbor's house instead of mine. Had to call to reschedule. Tech's initial email states he will text when leaving previous location and text again when arriving. Received neither on originally schedule nor on second service day. Service was good once tech showed up.
17 March 2026
Reply from Aptive Pest Control - Cincinnati
Hi there,
Thank you for taking the time to share this, we really appreciate the honest feedback.
I’m sorry for the mix-up with servicing your neighbor’s home and for the lack of communication around your appointments. I can see how frustrating it would be to have to reschedule and not receive the updates you were expecting, especially after being told to look out for those messages.
I’m glad to hear that the service itself met your expectations once your service professional arrived, but we know the full experience matters, and this is not the level of consistency we aim to provide at Aptive. Your feedback is being taken seriously, and we’ll be using it to reinforce the importance of clear communication and attention to detail with our team.
Thanks again for choosing Aptive and for sticking with us, we truly value having you as part of the Aptive family and will keep working to deliver a smoother experience moving forward.
-Jasmine
Reply from Aptive Pest Control - Cincinnati
Hi Gabe,
Thank you for sharing your feedback! We’re glad to hear that you had a great experience with Aptive. Our team works hard to provide reliable, effective pest control while making sure every customer feels valued and well cared for, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
I believe I have already responded to…
I believe I have already responded to this review. I am happy with the service I have received from Aptive Pest Control. The service tech was on time and completed the service quickly.
7 March 2026
Reply from Aptive Pest Control - Cincinnati
Hi Sally,
Thank you for taking the time to share your feedback! We’re glad to hear that you’re happy with the service you’ve received and that your service professional was on time and efficient. At Aptive, we strive to provide reliable, effective pest control while ensuring a positive experience for every customer, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
efficient service
Communication --- they are great at letting you know when they are coming, both a few days ahead and the day of (via text). The techs are always courteous and knowledgeable. Reasonably priced. I would highly recommend Aptive Environmental for pest control.
10 March 2026
Reply from Aptive Pest Control - Cincinnati
Hi there,
Thank you for sharing such positive feedback! We’re thrilled to hear that our communication, courteous service professionals, and fair pricing have made a great impression. At Aptive, we strive to keep customers informed, provide knowledgeable and respectful service, and ensure every visit is thorough and reliable. Your recommendation means a lot to us, and we truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
From the scheduling
From the scheduling, communication from your technician prior to the appointment, follow through on the service and input from the technicians following the treatment, Aptive provides top-notch service! I’ve been a customer for about 8 years and am very happy with Aptive.
28 February 2026
Reply from Aptive Pest Control - Cincinnati
Hi there,
Thank you for sharing your feedback and for being a loyal customer for the past 8 years! We’re thrilled to hear that our scheduling, communication, thorough service, and follow-up have consistently met your expectations. At Aptive, we strive to provide reliable, professional, and attentive service on every visit, and it’s wonderful to know our efforts have made a positive impact over the years. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Prompt and thorough
Came in a timely manner asked questions of any issues. Treated normal areas and any areas of concern
28 February 2026
Reply from Aptive Pest Control - Cincinnati
Hi Rick,
Thank you for sharing your feedback! We’re glad to hear that our team arrived on time, asked about any concerns, and treated both the standard and specific areas you requested. At Aptive, we take pride in providing thorough, attentive, and professional service, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Even when we are not home the outside…
Even when we are not home the outside is treated.
4 March 2026
Reply from Aptive Pest Control - Cincinnati
Hi Jim,
Thank you for sharing your feedback! We’re glad to hear that our team is able to keep the exterior of your home protected, even when you’re not there. At Aptive, we take pride in providing thorough, reliable, and consistent pest control to help keep your home safe and protected. We truly appreciate you choosing Aptive to protect your property!
-Jasmine
Jonathon Rocks!
Jonathon came for our quarterly treatment and as last time he was extraordinary professional, knowledgeable. friendly, respectful and detailed. Jonathan is a valuable Aptive resource!
4 March 2026
Reply from Aptive Pest Control - Cincinnati
Hi Greg,
Thank you for sharing your feedback! We’re thrilled to hear that Jonathan consistently provides professional, knowledgeable, and friendly service during your quarterly treatments. At Aptive, we take pride in having service professionals like Jonathan who go above and beyond to ensure every visit is thorough and respectful. We’ll be sure to pass along your kind words, and we truly appreciate you trusting Aptive to care for your home.
-Jasmine
Reply from Aptive Pest Control - Cincinnati
Hi Diane,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our team has been professional, knowledgeable, and friendly. At Aptive, we take pride in providing service that is both effective and approachable, ensuring our customers feel confident and supported.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected and comfortable.
-Jasmine
It didn't work.
I frequently had to request re-treatments, just because the services didn't work. I am keeping the review at 3-stars because they did honor these requests and never pushed back, but it still didn't help. In the end, I made it through my contract period then cancelled. Here's a key lesson for pest control - don't sign up for any with contract terms attached. If it actually works, you'll want them to come back and a contract won't be required.
26 February 2026
Reply from Aptive Pest Control - Cincinnati
Hi Patrick,
Thank you for sharing your experience and for being upfront about both the positives and the frustrations. I completely understand how frustrating it must have been to request multiple re-treatments without seeing the results you were hoping for. While I’m glad to hear our team honored those requests, it’s clear that we fell short in providing a lasting solution, and that’s not the experience we aim to deliver at Aptive.
We take feedback like yours seriously because it helps us refine our approach and ensure that every service is effective and thorough. Your perspective on contracts is also valuable, as it highlights how important it is for customers to feel confident in the results they’re getting.
If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss how we can better meet customer expectations moving forward. At Aptive, our goal is always to provide solutions that truly protect your home and give you peace of mind.
-Jasmine
Always polite and on time
21 February 2026
Reply from Aptive Pest Control - Cincinnati
Hi Ken,
Thank you for sharing your feedback! We’re glad to hear that our team has consistently been polite and on time. At Aptive Environmental, we take pride in providing reliable, professional service while making every visit a positive experience for our customers.
It’s wonderful to know that our efforts are appreciated. Feedback like yours motivates our team to continue delivering the high-quality service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
I asked to delay the Feb application 2…
I asked to delay the Feb application 2 weeks ago and my request was ignored and no one ever responded either way
20 February 2026
Reply from Aptive Pest Control - Cincinnati
Hi John,
Thank you for sharing this. I completely understand how frustrating it must be to request a delay for your February application and not receive any response. That’s not the level of communication or service we strive for at Aptive.
Your requests should always be acknowledged and handled promptly, and I’m sorry we missed the mark here. At Aptive Environmental, we aim to make scheduling and communication as smooth as possible, and it’s clear we fell short in this instance.
I would like the opportunity to review your account and make sure your request is properly applied, and that any future communications are handled promptly so this doesn’t happen again. If you’re willing, please reach out to us directly at socialmedia@goaptive.com with your service address so we can get this resolved immediately.
We appreciate your feedback and the chance to make this right.
-Jasmine
Technicians make or break a company's reputation
The regular technician I have ( which took some time for Aptive to get right) is great. He follows thru and is courteous, thorough and conscientious. While a surprise, he even showed up last evening around 7:30 to complete my service and was just as pleasant asif it was 10:30 in the morning. He never skimped on any facet of his inspection. The only thing I do not like is Aptive's inability to provide a more concise arrival timeday of inspection
17 February 2026
Reply from Aptive Pest Control - Cincinnati
Hi Gerry,
Thank you for sharing this with us. It truly means a lot to everyone here at Aptive.
We’re so glad to hear your regular service professional has been courteous, thorough, and dependable, even going the extra mile with an evening visit while maintaining the same level of care. That’s exactly the kind of service we strive to provide.
We also appreciate your feedback about arrival time windows. We understand how important clear timing is, and your input helps us continue improving the experience.
Thank you for choosing Aptive and for allowing us to care for your home. We’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Reliable service provider
The technician reached out prior to my visit to alert of his upcoming arrival and suggested an additional service that may be useful. They also provided me the details in an email ahead of time in the event I wanted to take advantage of the service.
11 February 2026
Reply from Aptive Pest Control - Cincinnati
Hi Donna,
Thank you for sharing your experience! We’re glad to hear that our service professional communicated clearly ahead of your visit and provided helpful suggestions along with all the details you needed. At Aptive, we strive to combine thorough service with clear, proactive communication so our customers can make informed decisions about protecting their homes.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Service guys give great service
They text when on way. I always tell them which gate to use for backyard. They listen to my questions, tell me how they are going to treat an area, always ask if there is a certain area that’s been a problem. They text pictures of what areas worked on. They are friendly, Polite, Knowledgeable and Respectful.
5 February 2026
Reply from Aptive Pest Control - Cincinnati
Hi Sandi,
Thank you so much for sharing this detailed feedback and for choosing Aptive. It’s wonderful to hear that your service professional keeps you informed, listens carefully to your questions, and takes the time to treat the areas that matter most to you. Providing clear communication, respectful service, and helpful updates with photos is exactly the kind of experience we want every customer to have. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.
-Jasmine
Faron is awesome
Faron is awesome, notified in advance, was on time, communicated throughly, performed service, clear communication of what was done and followed up with a written description when completed.
15 January 2026
Reply from Aptive Pest Control - Cincinnati
Hi Dan,
Thank you for sharing your experience! We’re thrilled to hear that Faron provided thorough, timely, and professional service, keeping you informed every step of the way. Clear communication, attention to detail, and follow-through are exactly what we aim for at Aptive, and it’s wonderful to know that Faron reflected that during your visit. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
The provider Mikal always makes us feel…
The provider Mikal always makes us feel we are in good hands. Very professional.
3 January 2026
Reply from Aptive Pest Control - Cincinnati
Hi Liz,
We’re thrilled to hear that Mikal consistently makes you feel confident and well cared for. At Aptive, we take pride in having service professionals who are knowledgeable, professional, and attentive to every home. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
Andrew was super polite and thorough
Andrew was super polite and thorough, he did a great job and sent clear pics afterwards.
7 January 2026
Reply from Aptive Pest Control - Cincinnati
Hi Tiffany,
Thank you for sharing your experience! We’re thrilled to hear that Andrew was polite, thorough, and provided clear photos to keep you informed.
At Aptive, we believe in delivering service that is both effective and transparent, and it’s wonderful to know that came through during your visit. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
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