Farron and kenneth I believe were theor names from Aptive. They did a very professional and thorough job. I was very pleased with the results.
Company replied

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Farron and kenneth I believe were theor names from Aptive. They did a very professional and thorough job. I was very pleased with the results.
Company replied
Initially serviced neighbor's house instead of mine. Had to call to reschedule. Tech's initial email states he will text when leaving previous location and text again when arriving. Received neithe... See more
Company replied
Aptive always lets me know when they will be servicing our home. The technician also texts for an approximate arrively the day of service. All the technicians have been very helpful, willing to do any... See more
Company replied
Before beginning my home’s treatment, Andrew came to my front door to discuss any current concerns. I talked to him about two areas of pest concern, and he paid special attention to treating those are... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
4722 Interstate Dr, #A, 45246, Cincinnati, OH, United States

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Tim was exceptionally thorough in his pest control application.

Reply from Aptive Pest Control - Cincinnati
Great communication, listens to needs/requests, great follow up and very effective

Reply from Aptive Pest Control - Cincinnati
They basically came out charged me $300 and said they couldn't fix my issue with mice because I needed to repair some holes in the foundation
Essentially thanks for nothing

Reply from Aptive Pest Control - Cincinnati
They communicated well, arrived on time and were very efficient

Reply from Aptive Pest Control - Cincinnati
The service is great - when you can get them to do the job correctly. I cannot tell you how many times (it's a lot) I've told them I want them to spray inside my house so they need to knock on my door. Very rarely do they ever, though. Not in the past couple of years. It's strange; they were so good just a few years ago!

Reply from Aptive Pest Control - Cincinnati

Reply from Aptive Pest Control - Cincinnati

Reply from Aptive Pest Control - Cincinnati
The guy knew exactly what and where to spray in the house and outside too. Very personable and helpful hints as well.

Reply from Aptive Pest Control - Cincinnati
Pest control specialist was timely and courteous. Alerted me via text message upon arrival and once service was completed and sent pictures showing where treatment was applied around my home.

Reply from Aptive Pest Control - Cincinnati
We’ve been using the company for about 5 years. Their service is effective and their customer service has been very good. They always text before they come by and send us a summary of their work along with pictures. We have been very satisfied with this company.

Reply from Aptive Pest Control - Cincinnati
Cody does an excellent job. He knows what problems we have and takes care of it.

Reply from Aptive Pest Control - Cincinnati
Always do a great job with the pest and insect control but also give valuable information they find while walking the outside.

Reply from Aptive Pest Control - Cincinnati
The service tech always emails me when they are on their way and then lets me know when they arrive. If we have any pest problems we let them know right away and they work on it.
I like that they take pictures of what they did and text them to me.
We have had no real problems. Just ants outside in the spring and stink bugs whenever they come out. But I call Aptive and they take care of it.
They are always very nice.

Reply from Aptive Pest Control - Cincinnati
Aptive returned when I called and continued to help me with a problem I was having with mice. The very helpful gentleman explained everything to me and put my worries to rest. I can always depend on Active to take good care of all my issues. Thank you for your help.

Reply from Aptive Pest Control - Cincinnati
The technician was professional and polite — he asked first about what we needed, then did it!

Reply from Aptive Pest Control - Cincinnati
Preston did a thorough job around the house for wasps, mosquitoes, spiders, and hornets.

Reply from Aptive Pest Control - Cincinnati

Reply from Aptive Pest Control - Cincinnati
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