Banner for Aptive Pest Control - Cincinnati

Aptive Pest Control - Cincinnati Reviews 119

TrustScore 4.5 out of 5

4.6

4722 Interstate Dr, #A, 45246 Cincinnati, OH, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Farron and kenneth I believe were theor names from Aptive. They did a very professional and thorough job. I was very pleased with the results.

Company replied

Rated 2 out of 5 stars

Initially serviced neighbor's house instead of mine. Had to call to reschedule. Tech's initial email states he will text when leaving previous location and text again when arriving. Received neithe... See more

Company replied

Rated 5 out of 5 stars

Aptive always lets me know when they will be servicing our home. The technician also texts for an approximate arrively the day of service. All the technicians have been very helpful, willing to do any... See more

Company replied

Rated 5 out of 5 stars

Before beginning my home’s treatment, Andrew came to my front door to discuss any current concerns. I talked to him about two areas of pest concern, and he paid special attention to treating those are... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Cincinnati

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4722 Interstate Dr, #A, 45246, Cincinnati, OH, United States

  • 15136435486
Promotion box for Aptive Pest Control - Cincinnati

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tim was exceptionally thorough in his…

Tim was exceptionally thorough in his pest control application.

4 October 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Richard,

Thank you for sharing your feedback! We’re thrilled to hear that Tim provided an exceptionally thorough pest control application. At Aptive, we strive to deliver professional, detailed, and effective service for every customer, and it’s wonderful to know our team’s efforts made a positive impact.

We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Great communication

Great communication, listens to needs/requests, great follow up and very effective

3 October 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Nicole,

Thank you for sharing your feedback! We’re thrilled to hear that our team communicates well, listens to your needs, follows up effectively, and delivers results. At Aptive, we strive to provide attentive, thorough, and professional service for every customer, and it’s wonderful to know our efforts are making a positive impact.

We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected!

-Jasmine

Rated 1 out of 5 stars

Very bad experience

They basically came out charged me $300 and said they couldn't fix my issue with mice because I needed to repair some holes in the foundation
Essentially thanks for nothing

26 September 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Carl,

Thank you for taking the time to share your feedback. I’m very sorry to hear about the frustration regarding your recent service. At Aptive, we strive to provide solutions that effectively address pest problems, and I understand how disappointing it can be when additional repairs are needed to fully resolve the issue.

We’d like the opportunity to review your account and the service provided. Please reach out to us at socialmedia@goaptive.com with your service address so we can better understand the situation and discuss any next steps to help address your concerns. We genuinely appreciate your feedback and the chance to make this right.

-Jasmine

Rated 5 out of 5 stars

They communicated well

They communicated well, arrived on time and were very efficient

30 September 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Michael,

Thank you for sharing your feedback! We’re glad to hear that your service professional communicated well, arrived on time, and provided efficient service. At Aptive, we strive to deliver reliable, thorough care for every home, and it’s great to know our team met your expectations. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 1 out of 5 stars

No listening skills

The service is great - when you can get them to do the job correctly. I cannot tell you how many times (it's a lot) I've told them I want them to spray inside my house so they need to knock on my door. Very rarely do they ever, though. Not in the past couple of years. It's strange; they were so good just a few years ago!

27 September 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Rodney,

Thank you for sharing your feedback. We truly appreciate your loyalty and are glad to hear that you’ve been happy with our service in the past. We’re very sorry to hear about the inconsistency with the inside treatments. This is not the experience we want for our clients.

We take your concerns seriously and would like to ensure your preferences are fully communicated and followed moving forward. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and make sure your service instructions are clearly noted for every visit. Your satisfaction and trust are very important to us, and we appreciate the opportunity to improve your experience with Aptive.

-Jasmine

Rated 5 out of 5 stars

Always does a good job

20 September 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Lynn,

Thank you for taking the time to share your feedback! We’re glad to hear that our team consistently does a good job. At Aptive, we take pride in providing reliable, thorough, and effective pest control to ensure every home is protected.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

Took care of issues requested

Took care of issues requested

16 September 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Chris,

Thank you for sharing your experience! We’re glad to hear that our team was able to address the issues you requested. At Aptive, we take pride in delivering thorough, reliable, and customer-focused pest control, and it’s wonderful to know our efforts met your needs. We look forward to continuing to keep your home and yard protected and comfortable!

-Jasmine

Rated 5 out of 5 stars

Excellent technician

Excellent technician. Antonio was wonderful!

20 September 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Chris,

Thank you for sharing your experience! We’re thrilled to hear that Antonio provided excellent service and made such a positive impression. At Aptive, we take pride in having service professionals who are knowledgeable, attentive, and care about our customers’ homes and families.

We’ll be sure to pass along your kind words to Antonio, and we truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Lewis,

Thank you for sharing your feedback! We’re glad to hear our team consistently checks for any special requests and addresses your needs. At Aptive, we strive to provide personalized, attentive service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

The staff at aptive was so awesome

The guy knew exactly what and where to spray in the house and outside too. Very personable and helpful hints as well.

20 August 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi John,

Thank you for sharing your feedback. We’re thrilled to hear that our service professional was knowledgeable and knew exactly where and how to treat your home, both inside and out. It’s also wonderful to hear that they provided helpful tips and were personable throughout the visit. At Aptive, we take pride in delivering effective, thorough service while making sure our customers feel informed and supported, and your kind words are a great reminder that our team is achieving that goal.

-Jasmine

Rated 5 out of 5 stars

Timely and Courteous

Pest control specialist was timely and courteous. Alerted me via text message upon arrival and once service was completed and sent pictures showing where treatment was applied around my home.

12 August 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Bill,

Thank you for sharing your feedback! We’re glad to hear that our service professional was timely, courteous, and kept you informed throughout the visit. At Aptive, we take pride in providing thorough, transparent, and effective service, and it’s wonderful to know that the communication and photos provided helped you feel confident in the work completed around your home.

-Jasmine

Rated 5 out of 5 stars

We’ve been using the company for about…

We’ve been using the company for about 5 years. Their service is effective and their customer service has been very good. They always text before they come by and send us a summary of their work along with pictures. We have been very satisfied with this company.

21 August 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Joe,

Thank you for being a loyal member of the Aptive neighborhood for the past five years! We’re thrilled to hear that our service has been effective and that our communication and customer care have met your expectations. Providing clear updates, including summaries and photos, is one way we make sure our neighbors feel confident and informed about the work we do. We truly appreciate your trust and look forward to continuing to keep your home safe and comfortable for years to come.

-Jasmine

Rated 5 out of 5 stars

Cody does an excellent job

Cody does an excellent job. He knows what problems we have and takes care of it.

13 August 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Dixie,

Thank you for sharing your experience! We’re thrilled to hear that Cody provides excellent service and effectively addresses the pest concerns at your home. At Aptive, we take pride in having service professionals who understand our neighbors’ needs and deliver thorough, reliable pest control. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Always do a great job with the pest and…

Always do a great job with the pest and insect control but also give valuable information they find while walking the outside.

20 August 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Connie,

Thank you for sharing your feedback! We’re so glad to hear that our team consistently provides thorough pest and insect control and takes the time to share valuable insights about your property. At Aptive, we strive to give every customer both effective protection and helpful guidance to keep their home safe. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Happy with service

The service tech always emails me when they are on their way and then lets me know when they arrive. If we have any pest problems we let them know right away and they work on it.
I like that they take pictures of what they did and text them to me.

We have had no real problems. Just ants outside in the spring and stink bugs whenever they come out. But I call Aptive and they take care of it.
They are always very nice.

14 August 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Irene,

Thank you for sharing your experience! We’re thrilled to hear that our team’s communication, attention to detail, and responsiveness have made your pest control experience smooth and hassle-free. It’s great to know that the emails, texts, and photos help keep you informed, and that we’ve been able to address your ant and stink bug concerns promptly. At Aptive, we take pride in providing knowledgeable, friendly, and reliable service, and we truly appreciate your business.

-Jasmine

Rated 5 out of 5 stars

Pest assistance

Aptive returned when I called and continued to help me with a problem I was having with mice. The very helpful gentleman explained everything to me and put my worries to rest. I can always depend on Active to take good care of all my issues. Thank you for your help.

5 August 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Joy,

Thank you for sharing your experience. We’re so glad to hear that our team was able to address your concerns with mice and put your worries at ease. At Aptive, we strive to provide reliable, thorough, and attentive service so our customers can feel confident their homes are protected.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to take care of your home. Your feedback means a lot to us and helps motivate our team to continue delivering the best service possible.

-Jasmine

Rated 4 out of 5 stars

The technician was professional and…

The technician was professional and polite — he asked first about what we needed, then did it!

6 August 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Regina,

We’re so glad to hear that our service professional was professional, polite, and attentive to your needs! At Aptive, we take pride in providing friendly and reliable service that is tailored to each home, and it’s wonderful to know your experience reflected that.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars

A Thorough job …

Preston did a thorough job around the house for wasps, mosquitoes, spiders, and hornets.

6 August 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Amber,

Thank you for taking the time to share your experience. We’re glad to hear that Preston provided thorough service around your home and helped manage wasps, mosquitoes, spiders, and hornets. At Aptive, we take pride in delivering effective and reliable pest control, and feedback like yours lets us know we’re making a difference for our customers.

-Jasmine

Rated 2 out of 5 stars
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi there,

Thank you for letting us know the ants have returned. We understand how frustrating it is to see pests come back, especially after treatment. At Aptive, our goal is to provide lasting relief, and we’d like to get a service professional out to address the issue and inspect for any underlying causes. Please reach out to us at socialmedia@goaptive.com so we can review your account and arrange the follow-up you need. We value you as part of the Aptive neighborhood and want to ensure your home stays comfortable.

-Jasmine

Rated 5 out of 5 stars

MWW Home

Cleaned up the pests. Except need redo on yellow jacket nest.

19 July 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Mike,

Thank you for sharing your feedback! We’re glad to hear that most of your pest issues have been resolved—that’s exactly what we aim for at Aptive. That said, we’re sorry to hear that the yellow jacket nest still needs attention, and we definitely want to make that right.

Please reach out to us at socialmedia@goaptive.com so we can get that retreat scheduled and make sure your home is fully protected. We appreciate you being part of the Aptive community and look forward to getting this taken care of for you!

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look