Banner for Aptive Pest Control - Cincinnati

Aptive Pest Control - Cincinnati Reviews 119

TrustScore 4.5 out of 5

4.6

4722 Interstate Dr, #A, 45246 Cincinnati, OH, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Farron and kenneth I believe were theor names from Aptive. They did a very professional and thorough job. I was very pleased with the results.

Company replied

Rated 2 out of 5 stars

Initially serviced neighbor's house instead of mine. Had to call to reschedule. Tech's initial email states he will text when leaving previous location and text again when arriving. Received neithe... See more

Company replied

Rated 5 out of 5 stars

Aptive always lets me know when they will be servicing our home. The technician also texts for an approximate arrively the day of service. All the technicians have been very helpful, willing to do any... See more

Company replied

Rated 5 out of 5 stars

Before beginning my home’s treatment, Andrew came to my front door to discuss any current concerns. I talked to him about two areas of pest concern, and he paid special attention to treating those are... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Cincinnati

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4722 Interstate Dr, #A, 45246, Cincinnati, OH, United States

  • 15136435486
Promotion box for Aptive Pest Control - Cincinnati

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great explanation of work done and…

Great explanation of work done and willing to listen to customer to treat problem areas or treat specific pests.

30 December 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Patty,

Thank you for taking the time to share your experience! We’re glad to hear our team provided clear explanations of the work done and took the time to listen to your concerns. Being attentive to specific problem areas and pests is something we prioritize at Aptive, and it’s wonderful to know it made a difference for you.

We appreciate you choosing Aptive and trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Reliable

I like that they call before coming and they are very helpful

25 December 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Richard and Lois,

Thank you for sharing this. We’re glad to hear the advance call and helpful service have made your experience a positive one. At Aptive, clear communication and taking the time to be helpful are important parts of how we care for our customers and their homes. We appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 4 out of 5 stars

He was very professional and courteous

He was very professional and courteous. They are suppose to treat my shed and I don’t believe it was done. I will remind him next time.

28 December 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Patty,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that your service professional was professional and courteous.

We want to make sure every area of your property, including your shed, is properly treated. Your feedback is very helpful, and we appreciate you letting us know. Please don’t hesitate to remind your service professional at your next visit so we can ensure your shed is taken care of.

We truly value your trust in Aptive and look forward to continuing to provide thorough and reliable service.

-Jasmine

Rated 5 out of 5 stars

A1 Service

Very efficient and reliable to my property needs!

18 December 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi there,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team has been efficient and reliable in taking care of your property needs. At Aptive, we strive to provide thorough, dependable, and professional service at every visit, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Eric was courteous and knowledgeable.

Eric was courteous and knowledgeable.

23 December 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Mary,

Thank you for sharing your experience! We’re glad to hear that Eric was both courteous and knowledgeable during your visit. At Aptive, we take pride in providing service professionals who are not only skilled but also approachable and attentive to our customers’ needs.

We appreciate you being part of the Aptive neighborhood and for choosing us for your pest control needs. Your feedback means a lot to Eric and the entire team.

-Jasmine

Rated 5 out of 5 stars

Very helpful.

Was very accommodating and treated our garage first so we could leave right afterward.
Phots show very thorough treatments!

21 December 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Jill,

Thank you for sharing your feedback. I’m glad to hear that our team was accommodating and prioritized your garage so you could get on with your day.

We also appreciate you noticing the thoroughness of the treatments. At Aptive, we strive to provide attentive, detailed service for every home, and it’s wonderful to hear that reflected in your experience. Thank you for being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

TECHNICIANS ARE THOROUGH

TECHNICIANS ARE THOROUGH, KIND AND ATTENTIVE TO CUSTOMER NEEDS AND QUESTIONS

17 December 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi there,

Thank you for sharing your experience! We’re thrilled to hear our service professionals have been thorough, kind, and attentive to your needs and questions. At Aptive, providing thoughtful, personalized service while keeping our customers informed is something we take great pride in.

We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.

-Jasmine

Rated 5 out of 5 stars

Thanks Ramone

Thank you for your professionalism Ramone.

11 December 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi John,

Thanks so much for the shoutout to Ramone. We love hearing when our service professionals make a positive impression, and it means a lot that you took a moment to call that out. We’ll be sure to pass this along to him.

We appreciate you being part of the Aptive community, and if you ever need anything, we’re always here to help.

-Jasmine

Rated 1 out of 5 stars

The technician didn't do a Damn thing…

The technician didn't do a Damn thing have had great service for the past 5 years until yesterday tried contacting his supervisor no return call so I will probably cancel

3 December 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Russell,

Thank you for taking the time to share this with us. We genuinely appreciate you being a part of the Aptive family for the past five years, and I’m really glad you reached out so we could hear your side of what happened. Your experience during your most recent visit is not the level of service we aim to provide, especially after so many years of reliable treatments.

I’d really like the chance to make this right for you. Our goal is always to send a service professional who delivers the same thorough care you’ve come to expect from Aptive, and we’re committed to ensuring that standard moving forward.

Please reach out to us directly at socialmedia@goaptive.com so we can address this issue and work on restoring your confidence in our service. You deserve consistent, dependable care, and we want to make sure you receive exactly that.

Thank you again for being with Aptive all this time, and we hope to hear from you soon so we can make this right.

-Jasmine

Rated 5 out of 5 stars

Timely and thorough service

Timely and thorough service. Excellent communication.

22 November 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Scott,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team provided timely and thorough service with excellent communication. Delivering a professional, reliable, and seamless experience is exactly what we strive for at Aptive.

We truly appreciate you being a part of the Aptive neighborhood and for trusting us with your home. Your feedback means a lot to our team!

-Jasmine

Rated 5 out of 5 stars

Friendly and thorough job by the…

Friendly and thorough job by the service rep.

27 November 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Len,

Thank you for taking the time to share your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our service professional provided friendly and thorough service.

Your feedback is greatly appreciated, and we’re grateful for your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Rated 5 out of 5 stars

Very professional

Very professional, thorough and best of all we don’t have any bugs inside or cobwebs outside
Return customer

22 November 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Joanne,

Thank you so much for sharing your experience! We’re thrilled to hear that our team has been professional and thorough, and that your home is now free of bugs and cobwebs. At Aptive, we take pride in providing effective pest control that keeps your home comfortable and protected.

We truly appreciate your continued trust in us as a returning customer and look forward to serving your home for years to come.

-Jasmine

Rated 5 out of 5 stars

I used Aptive Pest Control for a…

I used Aptive Pest Control for a full-home pest treatment and their team was friendly, professional, and explained exactly what they were going to do. Their tech arrived when promised, treated both indoors and outdoors thoroughly, and followed up with photos to show the work. My home feels far more comfortable now and I appreciate how well they handled everything.

28 September 2025
Unprompted review
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Mensah,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team provided thorough, professional service and kept you informed every step of the way. At Aptive, we take pride in delivering effective treatments while ensuring our customers feel confident and comfortable in their homes.

We truly appreciate you being part of the Aptive neighborhood and your kind words mean a lot to our team. Thank you for trusting us to care for your home!

-Jasmine

Rated 5 out of 5 stars

Great and thorough service.

Great and thorough service.

12 November 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Amy,

Thank you for your feedback! We’re glad to hear that you found our service thorough and effective. At Aptive, we take pride in providing reliable pest control solutions and ensuring every visit meets our high standards. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

The notifications of appt arrival time…

The notifications of appt arrival time and photos shown vs taking your word on services done ive hired contractors in the past and I am usually not satisfied but your employees seem thorough

8 November 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Tom,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our appointment notifications and photos help give you confidence in the work being done. At Aptive, we strive to provide thorough, professional, and transparent service, and it’s wonderful to know our team is meeting that standard for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable pest control for your home.

-Jasmine

Rated 5 out of 5 stars

They are very good in communication of…

They are very good in communication of what they are doing for treatments . Always ask if we need anything specific. They let me know when they are coming.

31 October 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Sandy,

We’re so glad to hear that our team’s communication and attentiveness have made your experience with Aptive smooth and stress-free! We strive to keep our customers informed every step of the way and make sure all your specific needs are addressed. Thank you for choosing Aptive and trusting us to care for your home!

-Jasmine

Rated 5 out of 5 stars

Great service at an affordable price.

Great service at an affordable price.

28 October 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Jerry,

Thank you for taking the time to share your feedback. We’re thrilled to hear you’ve had a great experience with Aptive and feel that our service provides value at an affordable price. Our goal is always to deliver effective, reliable pest protection while making our customers feel confident and cared for. We appreciate you being a part of the Aptive neighborhood and trusting us to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Has exceeded expectations

The service in and of itself is terrific for home owners. Aptive's communication is stellar. In my case, I have technician Andre who is the best. He is a nice young man, diligent in performing the service and excellent at feed back. I am always happy to see him. This is a great company and has exceeded my expectations.

17 October 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Mary,

We’re thrilled to hear about your positive experience with Aptive and Andre! It’s wonderful to know that his diligence, feedback, and professionalism have made such a difference. At Aptive, we take pride in providing excellent service and communication, and your kind words reaffirm the work we strive to do for every customer. Thank you for being a valued part of the Aptive neighborhood. We look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

Technical was very good explaining my…

Technical was very good explaining my unique situation and what he could do to help

7 October 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Donna,

Thank you for sharing your experience! We’re glad to hear that our service professional took the time to understand your unique situation and clearly explain how to help. At Aptive, we aim to provide personalized and thorough service for every home, and it’s wonderful to know that was reflected in your visit. We truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Got it covered

Looks like you touched the key external areas at this time. No internal needs thi stime.

3 October 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Lyle,

Thank you for sharing your feedback! We’re glad to hear that our team was able to address the key external areas during this visit. At Aptive, we strive to provide thorough and effective service tailored to each home’s needs, and we appreciate your acknowledgment of our work.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look