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Aptive Pest Control - Cincinnati Reviews 119

TrustScore 4.5 out of 5

4.6

4722 Interstate Dr, #A, 45246 Cincinnati, OH, US


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Rated 5 out of 5 stars

Farron and kenneth I believe were theor names from Aptive. They did a very professional and thorough job. I was very pleased with the results.

Company replied

Rated 2 out of 5 stars

Initially serviced neighbor's house instead of mine. Had to call to reschedule. Tech's initial email states he will text when leaving previous location and text again when arriving. Received neithe... See more

Company replied

Rated 5 out of 5 stars

Aptive always lets me know when they will be servicing our home. The technician also texts for an approximate arrively the day of service. All the technicians have been very helpful, willing to do any... See more

Company replied

Rated 5 out of 5 stars

Before beginning my home’s treatment, Andrew came to my front door to discuss any current concerns. I talked to him about two areas of pest concern, and he paid special attention to treating those are... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Cincinnati

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4722 Interstate Dr, #A, 45246, Cincinnati, OH, United States

  • 15136435486
Promotion box for Aptive Pest Control - Cincinnati

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

119 reviews

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Rated 5 out of 5 stars
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Jordan,

Thanks so much for the great review! We're glad to hear everything's been running smoothly—from being on time to keeping your home comfortable at a price that works for you. That’s exactly the kind of experience we aim to deliver at Aptive Environmental.

We appreciate you being part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

SUPER !!!!

GREAT JOB LEO !!!!!

Thanks, Buckeye Marv

689 Humock Court, 45039

22 July 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Marvin,

Thank you so much for the enthusiastic shoutout! We’re thrilled to hear Leo did such a great job—he’ll be excited to know his hard work made a difference. At Aptive, we’re proud to have service professionals like Leo who bring both skill and care to every visit. We appreciate you being part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

Good experience

The technician was informative and helpful. He was efficient and pleasant.

12 July 2025
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Reply from Aptive Pest Control - Cincinnati

Hi there,

Thank you for sharing your experience! We’re glad to hear our service professional was informative, efficient, and pleasant—that’s the kind of service we strive to provide at Aptive. We truly appreciate you being part of the Aptive family and look forward to continuing to deliver care and protection for your home.

-Jasmine

Rated 5 out of 5 stars

He always does a great job 👏

He always does a great job 👏
Although this time he missed the cobwebs behind my welcome sign leaning against the front door!

9 July 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Pamela,

Thank you for your continued trust and kind words! We’re glad to hear your service professional consistently does a great job. We also appreciate you letting us know about the missed cobwebs behind your welcome sign—that’s definitely something we want to catch every time. We’ll be sure to share your feedback with the team to help us keep improving.

Thanks for being part of the Aptive family, and please don’t hesitate to reach out if there’s ever anything more we can do to keep your home comfortable!

-Jasmine

Rated 4 out of 5 stars

Very prompt and courteous

The technician arrived on time and was very courteous. He explained what he was going to do, and asked if I had any concerns.

8 July 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Lola,

Thank you so much for sharing your experience! We’re thrilled to hear that your Aptive service professional arrived on time, was courteous, and took the time to explain everything and address your concerns—that’s exactly the kind of service we aim to provide every time. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

Professional

Professional

3 July 2025
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Reply from Aptive Pest Control - Cincinnati

Hi there,

Thank you for recognizing the professionalism of our team! At Aptive, we strive to deliver expert service with care and respect for your home. We appreciate you choosing us and look forward to continuing to provide pest control solutions you can trust.

-Jasmine

Rated 5 out of 5 stars

My Aptive treatment technician is the best!

Ethan, my Aptive treatment technician, understands what I want from Aptive and he delivers precisely every month. He always inquires about progress and adjusts the monthly treatment to my preferences. I no longer have pest issues, just peace of mind

3 July 2025
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Reply from Aptive Pest Control - Cincinnati

Hi there,

Thank you so much for sharing this thoughtful feedback! We’re thrilled to hear how consistently Ethan delivers the level of service you expect—and deserve. At Aptive, we’re committed to providing personalized treatments that fit your home’s needs and give you real peace of mind. Knowing that Ethan’s attention to detail and ongoing care have helped you stay comfortable means the world to us. We’re grateful to have you as part of the Aptive family!

-Jasmine

Rated 4 out of 5 stars

Good job!

When we complained of too many mosquitoes, they came out the next day. It is great to see pictures of the treatment sent to me by text.

25 June 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Diane,

Thanks so much for your kind words! We're glad we could respond quickly to your mosquito concerns and that the photo updates brought some added peace of mind. At Aptive, we take pride in being responsive and transparent with every service, and it means a lot to know that made a difference for you. We're here to help keep your home protected all season long!

-Jasmine

Rated 5 out of 5 stars

The service tech was very thorough with…

The service tech was very thorough with his appointment

1 June 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Mark,

Thank you for sharing your experience! We’re glad to hear that our service professional was thorough during your appointment—that attention to detail is something we take great pride in at Aptive. We appreciate you being part of the Aptive family and are always here to help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Always friendly

Always friendly, knowledgeable and respectful service. They take care of our issues with the ants mainly and we are happy with their service. We would recommend.

31 May 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Ed and Arlette,

Thank you for sharing your positive experience! We’re glad to hear our team has been friendly, knowledgeable, and respectful while effectively handling your ant concerns. At Aptive, we strive to provide service that truly addresses your needs and brings peace of mind. We appreciate your recommendation and value you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Kept me informed

Kept me informed! Did a great job!

11 June 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Mary,

We’re so glad to hear you felt informed and well taken care of—thank you for sharing this! At Aptive, we believe that clear communication and quality service go hand in hand, and it’s great to know our team delivered both. We appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Excellent service.

Have had excellent service for last 2 years. Definitely would suggest my family and friends.

29 May 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Naveen,

Thank you so much for your continued trust over the past two years! We’re honored to hear that you’d recommend Aptive to your family and friends—that means everything to us. Providing excellent service and lasting peace of mind is what we strive for, and it’s great to know we’ve delivered that for you. We truly appreciate having you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

On time

On time. Thorough.

29 May 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Will,

Thanks for sharing this! Being on time and thorough is something we take seriously at Aptive, so it’s great to hear that came through during your service. We’re glad to have you as part of the Aptive neighborhood and are always here to make sure your home stays protected and comfortable. If there’s ever anything more we can do for you, just let us know!

-Jasmine

Rated 5 out of 5 stars

The technician called me to let me know…

The technician called me to let me know when he would arrive and he did a great job of cleaning the soffits and applying the pest treatment on the exterior of the house

9 May 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Frank,

Thanks so much for sharing your experience! We’re glad our service professional kept you in the loop with a call before arrival and took the time to do a thorough job cleaning the soffits and treating the exterior. That kind of attention to detail and communication is what we pride ourselves on here at Aptive. We appreciate having you in the Aptive family and look forward to keeping your home protected!

-Jasmine

Rated 5 out of 5 stars

Consistent great service

Consistent great service. Control system works great.

15 May 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Rosa,

Thank you so much for the kind words! Knowing you've experienced consistent, high-quality service and that our system is working well for your home means everything to us. At Aptive, we're all about delivering peace of mind, and it's great to hear that's exactly what we've provided.

We're grateful to have you as part of the Aptive family and look forward to keeping your home protected year-round!

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Laurie,

Thank you so much for the kind words! We're thrilled to hear you're happy with the service. At Aptive, we take pride in delivering not just effective pest control, but a positive experience every step of the way. We're grateful to have you as part of the Aptive family and look forward to continuing to keep your home protected!

-Jasmine

Rated 5 out of 5 stars

Professional

Professional, paid attention to small details

28 April 2025
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Reply from Aptive Pest Control - Cincinnati

Hi Don,

We really appreciate you taking a moment to share this! At Aptive, we know that the small details often make the biggest difference, so it's awesome to hear that stood out during your service. Our team takes pride in being thorough and professional, and feedback like yours truly keeps us motivated. Thanks for being part of the Aptive family—we’re always here to help keep your home protected and comfortable!

-Jasmine

Rated 5 out of 5 stars

The associates are very professional…

The associates are very professional and they text of their arrival time. They do an excellent job, texting pictures so one can see they have done their job. And the product they use works

30 April 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi Betty,

We’re so happy to hear that you’ve had a great experience with Aptive! Our team works hard to be professional and transparent, and we’re thrilled that the communication and the results have met your expectations. Thank you for taking the time to share your feedback – we truly appreciate your trust in us!

-Jasmine

Rated 1 out of 5 stars

The spray never worked and when we told…

The spray never worked and when we told them we didn’t want to continue they threaten to charge us 200$ to cancel the account.

1 June 2024
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Reply from Aptive Pest Control - Cincinnati

Hi Norman,

Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. We strive to deliver the best possible service, and it’s clear we missed the mark this time. Your concerns are important to us, and we’d love the opportunity to make things right. Please reach out to us directly at socialmedia@goaptive.com so we can discuss your account and find a resolution that works for you. We genuinely appreciate your feedback and the chance to improve.

-Jasmine

Rated 5 out of 5 stars

Good service from Aptive

Aptive's employee was on time, professional, friendly and thorough.

22 April 2025
Aptive Pest Control - Cincinnati logo

Reply from Aptive Pest Control - Cincinnati

Hi there,

Thank you for taking the time to share your experience! We're so glad to hear that our service professional made a positive impression by being on time, professional, friendly, and thorough. At Aptive, we strive to provide the best service possible, and it's great to know that we hit the mark for you. We appreciate your trust and look forward to continuing to serve you!

-Jasmine

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