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Aptive Pest Control - Columbus Reviews 130

TrustScore 4.5 out of 5

4.6

733 E Lakeview Plaza Blvd., 43085 Worthington, OH, US


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See what reviewers are saying

Rated 5 out of 5 stars

I started using Aptive 6 years ago when we moved into our home. While I’m not a fan of companies that send solicitors door to door to drum up business….i started a plan with them intending to cancel... See more

Company replied

Rated 5 out of 5 stars

I have been with Aptive for 5 years now as a customer and I remain with them even though other companies have approached me for their business. I remain with Aptive as a customer because they really... See more

Company replied

Rated 5 out of 5 stars

Service is great. Representatives always text upon arrival and send pictures of what they’re doing. Upon request they will come inside to see a problem and discuss it. Always helpful and informativ... See more

Company replied

Rated 1 out of 5 stars

Everything is wrong. Aptive is incompetent when it comes to customer services. You don't seem to listen to customer concerns, nor address request. From the first day that I signed up for Aptive serve... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Columbus

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 733 E Lakeview Plaza Blvd., 43085, Worthington, OH, United States

  • 16143687196
Promotion box for Aptive Pest Control - Columbus

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

130 reviews

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Rated 5 out of 5 stars

Went above and beyond

Thorough inspection and treatment, and the worker called me when there was a dead rabbit in our landscaping. He helped by disposing the decayed animal.

11 April 2025
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Reply from Aptive Pest Control - Columbus

Hi Debra,

Thank you for sharing your experience with us! We're glad to hear the inspection and treatment went smoothly, and that our service professional went the extra mile by taking care of the situation with the rabbit. At Aptive, we're all about providing thorough, thoughtful service, and we're happy we could help in this way. We truly appreciate you being part of the Aptive neighborhood, and we're always here for any of your future pest control needs!

-Jasmine

Rated 5 out of 5 stars

Service technician was very thorough

Service technician was very thorough, pleasant and attended to all our needs.

11 April 2025
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Reply from Aptive Pest Control - Columbus

Hi Connie,

Thank you so much for your kind words! We're so glad to hear that your service professional took great care of you and made sure all your needs were met. At Aptive, we take pride in providing thorough, friendly, and attentive service every step of the way. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

Thorough

Thorough, professional, respectful.

8 April 2025
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Reply from Aptive Pest Control - Columbus

Hi Lucinda,

Thanks so much for the kind feedback! We're glad to hear that your experience with Aptive has been thorough, professional, and respectful -- those are qualities we truly value. We appreciate you being a part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

Aptive Termite Protection

About a year ago, I had Aptive install their termite protection because inspection showed termite activity in my home. It's now been a year, and there is zero signs of activity in my home or garage. Julien was out today for my annual inspection and thoroughly explained everything he did and didn't see, activity-wise, around my home. It's a relief knowing my home is protected.

10 April 2025
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Reply from Aptive Pest Control - Columbus

Hi Sue,

Thank you so much for sharing your experience! We're thrilled to hear that the termite protection we provided has made such a positive difference for you. It's great to know that Julien was able to give you peace of mind with a thorough inspection and clear communication. At Aptive, we take pride in protecting your home and ensuring you feel confident and informed every step of the way. We truly appreciate your trust in us and look forward to continuing to service you!

-Jasmine

Rated 5 out of 5 stars

Great response

Great communication

3 April 2025
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Reply from Aptive Pest Control - Columbus

Hi there,

Thank you for the positive feedback! We're so glad to hear that our communication has met your expectations. At Aptive, we believe clear and timely communication is key to providing the best service possible, and it's wonderful to know you’ve experienced that firsthand.

If you ever need anything else, don't hesitate to reach out. We’re always here to help!

Thanks again for your kind words!

-Jasmine

Rated 5 out of 5 stars

Great tech, great service!

Our tech, Mike, did an amazing job! Very thorough, paid extra attention to special requests. Very happy with Mike and Aptive! We have been a long term customer with Aptive.

28 March 2025
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Reply from Aptive Pest Control - Columbus

Hi Christine,

Thank you so much for the kind words and for being a long-time Aptive neighborhood! We are thrilled to hear Mike took such great care of you and gave special attention to your requests. It's team members like him -- and customers like you -- that make all the difference. We truly appreciate your continued trust in Aptive!

-Jasmine

Rated 2 out of 5 stars

Unfortunate Experience

The last time I had a treatment the representative didn't have the equipment to do the inside of the house. He said he'd come the following week and finish. I've never seen him to do that.

3 January 2025
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Reply from Aptive Pest Control - Columbus

We appreciate you bringing this to our attention, Kate. It's disappointing when a service isn't completed as promised, and this is never the experience we want for our customers. We value your feedback and will use it to improve our service.

If there is anything we can do to help, please reach us at socialmedia@goaptive.com including your account details and we'd be happy to do anything we can to ensure this is taken care of to your satisfaction!

-Alexis

Rated 5 out of 5 stars

I like my tech

I like my tech. He was thorough and courteous.

31 January 2025
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Reply from Aptive Pest Control - Columbus

Hi Dale,

Thank you for your kind words! We're so glad to hear that your service professional was thorough and courteous. At Aptive, we take pride in providing professional and reliable service, and it's wonderful to know that your service professional met those expectations. If you ever need anything further, feel free to reach out – we're here to help!

-Jasmine

Rated 5 out of 5 stars

Great Service

Can and provided service as expected

25 March 2025
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Reply from Aptive Pest Control - Columbus

Hi Nick,

Thank you for your feedback! We’re glad to hear that our service met your expectations. At Aptive, we always aim to provide reliable and effective solutions for our customers, and we appreciate your trust in us. If there’s anything more we can do to improve your experience, please don't hesitate to let us know!

-Jasmine

Rated 5 out of 5 stars

Bugs

Bugs
All of the techs are very professional and polite. I haven't hardly seen any bugs. There have been very few.
Great job!

1 November 2024
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Reply from Aptive Pest Control - Columbus

Thank you for your feedback, Sharon. We appreciate your recognition of our team's professionalism, and we're so happy to hear that you're seeing the results of the treatments! Your satisfaction is important to us, and we're grateful to have you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

Good and friendly service

Good and friendly service! Good results!

24 March 2025
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Reply from Aptive Pest Control - Columbus

We're thrilled to hear you had you're having such a great experience, Mark! It's our goal to provide friendly and effective solutions, and we're glad you were happy with the results. We appreciate you choosing Aptive and look forward to serving you again in the future!

-Alexis

Rated 5 out of 5 stars

Quality pest control services

The service technician was thorough, friendly and knowledgeable. He has provided pest services at my house several times and always provides excellent service.

18 March 2025
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Reply from Aptive Pest Control - Columbus

We appreciate your feedback, Ron! It's great to hear that this treatment went off without a hitch. We do our absolute best to provide excellent service and are glad to know that our team has consistently met your expectations. We appreciate you choosing Aptive to help protect your home from pests!

-Alexis

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