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Aptive Pest Control - Des Moines Reviews 97

TrustScore 4.5 out of 5

4.3

6950 Northeast 14th Street, Suite 31, 50023 Ankeny, Iowa, US


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Rated 5 out of 5 stars

Aptive has kept our home bug-free for several years. Like the people before him, Dustin continued that tradition of excellence. Aptive people have always asked about area that need emphasis, and expla... See more

Company replied

Rated 5 out of 5 stars

The Aptive team has been great to deal with. Clear communications through text along with pictures of the work performed. I look forward on the reduction of pests.

Company replied

Rated 4 out of 5 stars

I’ve never had problems with Aptive, they have always been prompt and courteous while the actual service is effective at pest and rodent control around my home. I docked a star because of cost. I only... See more

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Rated 5 out of 5 stars

The technician called me about 30-45 minutes ahead of his arrival. Asked me for anything he should give special attention to, other than his regular locations. I asked him to get the inside of the gar... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Des Moines

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 6950 Northeast 14th Street, Suite 31, 50023, Ankeny, Iowa, United States

  • 15154171185
Promotion box for Aptive Pest Control - Des Moines

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

97 reviews

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Rated 5 out of 5 stars

Preston made my experience awesome

Preston made my experience awesome. This is the second time that he's come to my house and he is always friendly, professional, and respectful when he enters our home.

16 April 2025
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Reply from Aptive Pest Control - Des Moines

Hi Shane and Lori,

Thank you so much for sharing your experience! We're thrilled to hear that Preston has made such a positive impression—his friendliness, professionalism, and respect truly reflect what we strive for at Aptive. We’re grateful to have you as part of the Aptive family and appreciate you recognizing the great service you’ve received!

-Jasmine

Rated 1 out of 5 stars

Puddles of the chemical came out-…

Puddles of the chemical came out- kitchen hall bedroom and bedroom window.

Please check sprayer b4 come in the house

21 April 2025
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Reply from Aptive Pest Control - Des Moines

Hi Louisa,

Thank you for bringing this to our attention. We truly apologize for the inconvenience and any mess caused by the chemical puddles. Your feedback is really important to us, and we will make sure to review our process to prevent this from happening again. We appreciate your understanding, and we're grateful for your trust in Aptive. If you'd like to discuss this further, please feel free to reach out to us directly at socialmedia@goaptive.com.

-Jasmine

Rated 3 out of 5 stars

50/50

We are happy with the basic pest service however we have never ever had the same technician twice since 2021. And to try to get a hold of customer service to reschedule an appointment is the most frustrating thing next to talking to Amazon customer support. It’s ridiculous

28 March 2025
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Reply from Aptive Pest Control - Des Moines

Hi Nell,

Thanks so much for being a part of the Aptive family since 2021 -- we truly appreciate your continued support. While we're glad to hear you're happy with the core service, we completely understand how frustrating it can be not having consistency with service professionals and facing challenges getting through to customer support. That's not the experience we want you to have, and we're taking feedback like yours seriously to improve. Your time and peace of mind matter to us, and we'll work hard to make sure future experiences feel a lot smoother.

-Jasmine

Rated 5 out of 5 stars

Professional. Courteous. Polite. Proficient. Knowledgeable.Professional

Professional. Courteous. Polite. Proficient. Knowledgeable.

17 March 2025
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Reply from Aptive Pest Control - Des Moines

Hi Vickie,

Thank you so much for your kind words! We are thrilled to hear that our team is meeting your expectations with professionalism, courtesy, and expertise. At Aptive, we are dedicated to providing the best service possible, and your feedback truly means a lot. Thanks for bring a valued part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Thorough Job!

Lynn did a great job and took care of all my requested areas.

28 March 2025
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Reply from Aptive Pest Control - Des Moines

Hi Joe,

Thank you for your kind words! We are so glad to hear that Lynn provided great service and took care of all your requested areas. At Aptive, we are committed to thorough and attentive pest control solutions, and it is wonderful to know that Lynn delivered on that promise. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to service you!

-Jasmine

Rated 5 out of 5 stars

On time and knowledgeable

On time explained todays service

26 March 2025
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Reply from Aptive Pest Control - Des Moines

Hi Irma,

Thank you for your feedback! We're so glad to hear that your service professional was on time and took the time to explain the service thoroughly. At Aptive, we prioritize clear communication and punctuality to ensure you're always in the loop. If you have any further questions or need additional assistance, don't hesitate to reach out. We’re here to help!

-Jasmine

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