They are always attentive to the customer’s concerns and will address them. And they always provide pics of what they’ve done and anything else they feel the homeowner(me) should be concerned about or... See more
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Their technicians are thorough very friendly careful and performing their work. And I love the fact that if I have an issue like all the ants this summer that I’m sure everyone is having they come and... See more
Company replied
Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better... See more
Company replied
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, United States
- 19514000174
We overthink pests so you don't have to.
4.4
Excellent
210 reviews
Asks customers to review
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The staff are great. But bugs keep coming
The staff are great and the company is responsive…five stars there. Our experience for the last few months has been the bugs come right after they spray. We never had the service before…but they are treating for mosquitoes and they are way worse this year than ever….so not a very pleasant experience as far as results. Same with ants.
4 August 2026
Reply from Aptive Pest Control - Orange County
Hi there,
We truly appreciate your kind words about our staff and responsiveness, and we’re glad those interactions have earned five stars. At the same time, we understand how discouraging it is to continue seeing mosquitoes and ants, especially when the pest activity seems worse following your recent services.
The results of your Aptive service matter just as much as the experience you have with our people. Please reach out to socialmedia@goaptive.com directly with your account information so we can review the ongoing activity and see what additional attention may be needed to get these pest concerns better handled.
-Jasmine, Aptive Care Team
Will was a great technician and…
Will was a great technician and understood what I was telling him about the mosquitoes and how they are affecting our area.
1 August 2026
Reply from Aptive Pest Control - Orange County
Hi Michael,
Thank you for your wonderful review! We're thrilled to hear Will provided such a positive experience. It's great to know he took the time to listen to your concerns about the mosquitoes and understand the challenges you're facing in your area. We'll be sure to share your kind words with Will. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
I’m really disappointed in the service…
I’m really disappointed in the service we are receiving thus far. It has nothing to do with the technicians. They are always pleasant. However, the two gentlemen that sold us on Aptive said it would cover mosquitoes, they would spray on our slope. We still have mosquitoes like crazy and our slope has never been sprayed. They spend maybe 15 minutes spraying around our home and within a couple of days the tiny ants are back. I am so bummed that I signed up for this for two years. I would do anything to get out of this service.
16 July 2026
Reply from Aptive Pest Control - Orange County
Hi Ingrid,
Thank you for taking the time to share your feedback. We're sincerely sorry to hear that your experience with Aptive has not met your expectations. While we're glad to hear our service professionals have been pleasant, we understand how frustrating it is when the service you receive doesn't align with what you were promised, especially regarding mosquito treatments, your slope, and recurring ant activity.
We've got this handled, and we'd appreciate the opportunity to review your account and better understand your concerns. Please reach out to socialmedia@goaptive.com so we can discuss your experience, address the service issues you've described, and work toward a resolution.
-Jasmine, Aptive Care Team
I was very pleased of the work that was…
I was very pleased of the work that was done. He sprayed all the areas I wanted and did a very thorough job He brushed all the spiderwebs away. He was very nice and polite. I definitely will use them again.
30 June 2026
Reply from Aptive Pest Control - Orange County
Hi Christine,
Thank you for your thoughtful review! We're so glad to hear your service professional addressed all of the areas you requested, thoroughly removed the spider webs, and provided friendly, courteous service. It's wonderful to know your visit met your expectations.
Thank you for choosing Aptive to help protect your home. We truly appreciate your trust and are grateful for the opportunity to show you we've got it handled. We look forward to serving you again at your next visit.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Orange County
Hi Cassie,
Thank you for your feedback! We're glad to hear your Aptive service professional was attentive and a great listener during your service visit. We appreciate your trust and are happy your needs were handled with care. We've got this handled!
-Jasmine, Aptive Care Team
They don't respect "No Soliciting"…
They don't respect "No Soliciting" signs. Even when pointed to the sign they still continue pitching the usual "we work with your neighbor" stuff.
16 June 2026
Unprompted review
Reply from Aptive Pest Control - Orange County
Hi Anton,
Thank you for taking the time to share this feedback. I’m sorry to hear about your experience with the solicitation approach, especially after clearly having a “No Soliciting” sign displayed.
That is not the impression we want to leave, and I understand how frustrating it is when your request is not respected. Your feedback is important, and we will make sure it is shared with the appropriate leadership team for review and coaching.
We appreciate you bringing this to our attention, and if there’s anything further you’d like us to look into, please don’t hesitate to reach out to socialmedia@goaptive.com.
-Jasmine, Aptive Care Team
Attentive Service
They always address any concerns I have. If I am not home, they will send pictures of the areas covered.
5 May 2026
Reply from Aptive Pest Control - Orange County
Hi Rocio,
Thank you for taking the time to share this. We are glad to hear our team consistently addresses your concerns and keeps you updated with photos when you are not home.
At Aptive, we aim to make every service feel fully handled with clear communication, reliability, and care so you always know your home is being taken care of. We truly appreciate you choosing Aptive and sharing your experience.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Orange County
Thanks for sharing this with us, Sandra! We're glad to hear you had such a good experience with our service. We appreciate you choosing Aptive to help with your pest control needs and look forward to protecting your home for years to come!
-Alexis, Aptive Care Team
Service rep always looks for ways to…
Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better job could be done.
30 May 2026
Reply from Aptive Pest Control - Orange County
Thank you for taking the time to share your experience with us, Happy! We're so glad that our service professionals consistently go the extra mile by addressing insect webs throughout your property and paying close attention to areas where pests may live or travel. It's wonderful to know that you've been so pleased with the thoroughness and quality of the service as well.
We truly appreciate your feedback and are so grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Wonderful service
Wonderful service. Easy to contact. Polite and professional. Call ahead to let you know arrival time, competitive pricing
2 June 2026
Reply from Aptive Pest Control - Orange County
Hi Catherine,
Thank you for the wonderful feedback! We’re glad to hear you’ve had a smooth experience with our team, from easy communication and polite, professional service to the arrival notifications and pricing.
At Aptive, we aim to make every part of the process feel handled and hassle-free, so it’s great to know that came through in your experience. We truly appreciate you choosing Aptive and taking the time to share your support.
-Jasmine, Aptive Care Team
Company is absolute trash! Avoid at all cost
Company is absolute trash!! I was lied to by the sales rep that knocked on my door offering services that the company does not even provide. After speaking to the technicians and finding out that rodent exclusion services were not available, i called their office hoping to find a resolution. I was met with zero help or any alternatives to resolve the issue. They dismissed the whole fact that i was lied to and was more worried about collecting the $199 cancellation fee. I discontinued services and asked to speak to a supervisor. Again i was met with no help and a bit of hostility. I was told “Your services has been cancelled, you will not receive any more calls from us and that you will have to pay the $199 early cancellation fee. That is all.” Basically i feel defrauded. I have no problem paying for the services that was provided but the cancellation fee should have been waived since i cancelled due to being lied to and the company are unable to provide the services i specifically needed. Avoid this company at all cost if you don’t want to have your money stolen from. If you see anyone at your door with that Aptive shirt on just kindly slam the door on their face and tell them they are trespassing. This was a horrible experience that hopefully no one else should encounter. I literally paid a total of $429 for 1 month of service. What a joke!!!
2 June 2026
Unprompted review
Reply from Aptive Pest Control - Orange County
Hi Meksavanh,
Thank you for taking the time to share this detailed feedback. We’re truly sorry to hear about your experience with the sales interaction, the information provided, and your frustration with how your concerns were handled afterward. That is not the level of clarity or respect we aim to provide at Aptive.
At Aptive, our goal is for every customer to feel confident that we’ve got everything handled from the start, including a clear understanding of what services we do and do not offer. We understand how upsetting it is to feel misinformed and then not feel supported when trying to resolve the issue.
We appreciate you bringing this to our attention. Please reach out to socialmedia@goaptive.com directly so we can review your account and interactions more thoroughly and make sure everything is properly handled moving forward.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Orange County
Hi Marie,
We really appreciate you taking a moment to share this. It’s great to hear you’ve found our service reliable and our team polite, that consistency is something we work hard to deliver at Aptive.
At Aptive, we aim to make every visit straightforward and respectful so you always feel taken care of without any added stress. Thanks for choosing Aptive, we’re glad to know you feel like we’ve got this handled for you.
-Jasmine, Aptive Care Team
Aptive Environment has been taking care…
Aptive Environment has been taking care of my outdoor garden with their eco pet friendly solutions for a number of years with excellent and professional services. Always timely and informative.
30 May 2026
Reply from Aptive Pest Control - Orange County
We're so glad our team did such a great job treating your home this time around, FRED VALDES! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
This service does nothing
4 November 2025
Reply from Aptive Pest Control - Orange County
We appreciate you taking a moment to share this, Daniel. It's incredibly disheartening to hear that your experience left you feeling this way and that the service did not provide the results you expected.
We'd like the chance to learn more about your concerns and review your account history. Please email us at socialmedia@goaptive.com with your service address and any additional details you'd like to share so our team can take a closer look. We're here for you!
-Alexis, Aptive Care Team
Communicative and knowledgeable…
Communicative and knowledgeable technician, clean and well spoken
28 May 2026
Reply from Aptive Pest Control - Orange County
Hi Tom,
We really appreciate you taking the time to share this. At Aptive, it’s great to hear your service professional was communicative, knowledgeable, and presented themselves in a clean and professional manner.
That combination is exactly what we strive for, making sure every visit is clearly communicated and handled with care so you feel confident in the service from start to finish. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.
-Jasmine, Aptive Care Team
Quality of service
21 May 2026
Reply from Aptive Pest Control - Orange County
Hi Joseph,
We really appreciate you taking the time to share this. At Aptive, it’s great to hear you were satisfied with the quality of service provided.
Delivering consistent, reliable results is exactly what we strive for, making sure every visit is handled with care and attention to detail. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.
-Jasmine, Aptive Care Team
Poor Service updated 5/29/2026
I have advised this company more than three times to service my property after 1 PM ( when I am persent)each month, so that the entire property is completely sprayed , both inside and outsie my home. I have asked for a 2 hr, window of time upon their arrival. That is never done. Appaarently they expect me to wait around all day for representative to arrive, as written notification gives only the day they will arrive for service. I am then billed for entire service when when completing about 1/3rd of the job. This is not only extremely poor coustomer service but incomplete service. Would advise to avoid this pest control service.
Update5/29/2026: spoke to representative and scheduled a follow up visit for 5/28/2026 between 8 am and noon. Service rep neither showed nor called. What a waste of my time with this company!!! Avoid this pest control company at all cost. BUYER BEWARE. I would give this company a ZERO STAR RATING, if that were possible.
25 May 2026
Reply from Aptive Pest Control - Orange County
Hi Ted,
Thank you for taking the time to share this feedback, and I’m sorry your scheduling needs and expectations around service have not been met. I understand how frustrating it is to feel like you’re waiting without a clear time window that works for you.
At Aptive, we aim to make scheduling and service feel clear, respectful of your time, and fully handled from start to finish. What you described is not the experience we want for our customers.
Please reach out to socialmedia@goaptive.com directly so we can review your account and get this properly handled for you.
-Jasmine, Aptive Care Team
Very poor service
Schedule appointments and don’t show up. Show up when there is no appt. Says they came and they did not.
Used to be great. Have gone way downhill don’t know how long I will continue to use them.
27 May 2026
Reply from Aptive Pest Control - Orange County
Hi Michelle,
Thank you for taking the time to share this, and I’m sorry to hear about the frustration you’ve experienced with scheduling and missed expectations. That’s not the reliability you should expect from Aptive.
We want every visit to be handled with consistency and clear communication, so you always know when to expect us and can trust that service was completed as scheduled. What you described clearly fell short of that standard.
Please reach out to socialmedia@goaptive.com directly so we can review your account in detail and get this properly handled for you.
-Jasmine, Aptive Care Team
I see no value in your service
19 May 2026
Reply from Aptive Pest Control - Orange County
Hi Virginia,
Thanks for taking the time to share your feedback, even though it’s disappointing to hear your experience hasn’t reflected value. I understand how frustrating that feels, especially when you’re investing in ongoing home protection through Aptive.
We’d appreciate the opportunity to review your account and better understand what’s been missing so we can address it directly. Please reach out to socialmedia@goaptive.com so we can take a closer look and work toward improving your experience. At Aptive, we’ve got this handled, and we want to make sure the service you receive actually delivers value for your home.
-Jasmine, Aptive Care Team
Technician did not communicate as per…
Technician did not communicate as per past visits. No check in, check out or inquiries. This is the first time this has happened. All previous visits the assigned technician has communicated well.
24 May 2026
Reply from Aptive Pest Control - Orange County
Hi Mark,
Thanks for taking the time to share this, and I’m sorry to hear this visit didn’t match your past experiences with our team. I understand how noticeable it is when the usual check-ins and communication aren’t there, especially when you’ve consistently had better visits before.
That level of communication is something we expect from every Aptive service professional, so we appreciate you flagging this change. Please reach out to socialmedia@goaptive.com directly so we can review what happened and make sure it’s properly handled moving forward. At Aptive, we’ve got this handled, and we want every visit to feel as consistent as your previous ones.
-Jasmine, Aptive Care Tema
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