The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... See more
Company replied

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The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... See more
Company replied
What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, i... See more
Company replied
Dylan did a wonderful job. Communicated through the entire process, sent photos, and was careful with my little pet turtle. Great job Thank you Dylan
Company replied
Your service people have always been good. I don’t like the company’s procedures. I have repeatedly asked for a paper receipt and have been told you’re only going by text. The email receipt doesn’t... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, United States

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Reply from Aptive Pest Control - Orange County

Reply from Aptive Pest Control - Orange County
Honestly, the best customer service out of any company I've worked with/hired. The team is always sending multiple reminders of their schedule, friendly as can be, and helpful with any questions.
HIGHLY recommend!

Reply from Aptive Pest Control - Orange County
He called ahead, arrived on time,

Reply from Aptive Pest Control - Orange County
Junior came, Introduced himself sprayed the yard and was gone before we new it.

Reply from Aptive Pest Control - Orange County
The person who came out to perform the service was professional and did a great job.

Reply from Aptive Pest Control - Orange County
There were spots and puddles of liquid throughout the house. I had to get down on my hands and knees and wipe up the excess liquid. It was so wet that it popped off the baseboard in one section of the bedroom. Either the service rep didn’t know how to use the equipment or the equipment was faulty. If this happens again I will cancel my service. Very upset.

Reply from Aptive Pest Control - Orange County
They are very communicative, helpful and thorough. Only complaint is that it is hard to terminate services.

Reply from Aptive Pest Control - Orange County
I appreciate the spraying of around my house and the borders of my yard. If I have a concern, I am heard and solutions offered. So far so good!

Reply from Aptive Pest Control - Orange County
Derek and the Aptive Team did a great job. Derek texted me to announce he would be at my home shortly, then announced his arrival and asked if I had any service requests. Great service!

Reply from Aptive Pest Control - Orange County
History I have w Aptive has been good. This time wasn’t present due to the scheduling app/advisory. It only states a DATE and not a time range such as AM or PM. That is my dissatisfaction-provided only 30 min notice and no modification space to technition’s schedule that day

Reply from Aptive Pest Control - Orange County
Since using Aptive (5-6 years), the seasonal invasion of ants has abated. Bait traps have also minimized rodent population as I am adjacent to a wild area.
Each Technician has been knowledgeable, thorough, and pleasant. Mitch performed my last service and didn't have to be prompted to do a complete job. I am appreciative.

Reply from Aptive Pest Control - Orange County

Reply from Aptive Pest Control - Orange County

Reply from Aptive Pest Control - Orange County
The guys who come to spray are so nice and very professional. Always answer questions and explain what they are doing

Reply from Aptive Pest Control - Orange County

Reply from Aptive Pest Control - Orange County
Aptive always checked in prior to arrival asking if there’s any specific areas of concern they should focus on. After treating my property they always send pictures and reports of what they did. Very appreciated!!

Reply from Aptive Pest Control - Orange County
Great service performed by a skilled and courteous technician. He listened to what I wanted checked and treated and then he fulfilled my requests plus the scheduled treatments and checkup.

Reply from Aptive Pest Control - Orange County
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