Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more
Company replied

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Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more
Company replied
Fraudulent company. There is actually no office. You can only call a call center overseas. If you have an issue there is no one to talk to. Stay away They do not have local offices to voice you... See more
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Greg was very professional and accommodating and answered all my questions. Very pleasant to deal with, not like other services I have worked with in the past.
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I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
233 E Johnson St, Ste L, 27513, Cary, NC, United States

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Been using this company for a couple years now and they have been great. They will come whenever I have a pest problem and quickly take care of it.

Reply from Aptive Pest Control - Raleigh
There is a different person every time. Some techs come and don’t even know what to do. They don’t knock on the door to see if anyone is home. I e seen techs pull in the driveway and not get out to spray. The only tech Chris Redman, comes to the door and ask for our input. He is consistent, professional and does an excellent work. I am very unhappy with the others who have come to spray.

Reply from Aptive Pest Control - Raleigh
At our last appointment, I brought to attention that we had a lot of gnats by our backdoor and we do have mosquito coverage with our plan as well. The technician made sure to spray for gnats and place our mosquito trap to where now we are definitely more comfortable coming outside. Thank you for all your hard work!

Reply from Aptive Pest Control - Raleigh
Effective communication throughout the process, and always arrives within the time frame communicated.

Reply from Aptive Pest Control - Raleigh
Reliable, on time & always ask about any areas that need attention. Techs are polite & knowledgeable

Reply from Aptive Pest Control - Raleigh
I’m not saying the service technician was not good but the products don’t seem to be working. Every time our rep comes it has been raining and our outside bug/pest problems are terrible and we can’t enjoy our backyard. At this point if my contract was up I would cancel my service and I can honestly say I would not recommend.

Reply from Aptive Pest Control - Raleigh
They are very thorough in the treatment of my house and yard, thanks again.

Reply from Aptive Pest Control - Raleigh
Active has been great so far ... However, the last 2 times they have come out it has been raining. Im not sure I'm getting the most for my mosquito service as they can't spray in those conditions. The mosquitos seem to appreciate it.

Reply from Aptive Pest Control - Raleigh
Their technicians never sweep down spider webs and we have some higher areas that they miss spraying. I went out today and sprayed a hornet nest under our eve myself. We don't seem to ever get the same tech. Some have been very nice. One was on his ear pods loudly complaining about Aptive and the work to whoever he was talking to.

Reply from Aptive Pest Control - Raleigh

Reply from Aptive Pest Control - Raleigh
This was a retreatment as my windows were not swept of cobwebs on the regular treatment. The thoroughness and attention to detail related to my issues were exceptional. There were may pictures sent to demonstrate that fact. This retreatment was scheduled quickly too!

Reply from Aptive Pest Control - Raleigh
Good company with great service and service representatives. The four stars is for changing a scheduled service sometimes. It can be hard to get someone. Besides that, it’s been a phenomenal experience.

Reply from Aptive Pest Control - Raleigh
The technician was great and courteous. I appreciate his concern for my property.

Reply from Aptive Pest Control - Raleigh
The technicians are awesome! Nigel told me everything he was doing and was very quick. He was friendly and professional!

Reply from Aptive Pest Control - Raleigh
Today's service tech did not do complete job. This is not the first time I have had to get reservicing for incomplete job. No one wants to have to go behind and check whether service has been fully completed.

Reply from Aptive Pest Control - Raleigh
Very prompt and understanding of my concerns, professional advice and guidance throughout the process, hit the areas of problem head on !

Reply from Aptive Pest Control - Raleigh

Reply from Aptive Pest Control - Raleigh
Technicians have tried hard to control mosquitos in my yard. This has not been accomplished. My appointments do get moved out, this time a week and we are being eaten alive. Customer service was no help nor the supervisor. Apparently I get moved because I am further out, really. You can't get out of contract even if unsatisfied, so buyer be aware of 18 month contract. 5/5 2025

Reply from Aptive Pest Control - Raleigh
Tritton gave service above as expected. He was professional, knowledgeable, and answered questions. Treatment showed results as he said it would. Would love to have Tritton permanently assigned to maintain our yard and home. Looking forward to working with him in the future.

Reply from Aptive Pest Control - Raleigh
I hired Aptive several years ago to eliminate ugly bugs in my house. They have done an excellent A+ job of that!

Reply from Aptive Pest Control - Raleigh
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