Banner for Aptive Pest Control - Raleigh

Aptive Pest Control - Raleigh Reviews 159

TrustScore 4.5 out of 5

4.3

233 E Johnson St, Ste L, 27513 Cary, NC, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more

Company replied

Rated 1 out of 5 stars

Fraudulent company. There is actually no office. You can only call a call center overseas. If you have an issue there is no one to talk to. Stay away They do not have local offices to voice you... See more

Company replied

Rated 5 out of 5 stars

Greg was very professional and accommodating and answered all my questions. Very pleasant to deal with, not like other services I have worked with in the past.

Company replied

Rated 5 out of 5 stars

I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Raleigh

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 233 E Johnson St, Ste L, 27513, Cary, NC, United States

  • 19193019778
Promotion box for Aptive Pest Control - Raleigh

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service is epic!

The company stands by what they say and do. They're always on time and very accommodating when they come to service your home.

17 March 2025
Aptive Pest Control - Raleigh logo

Reply from Aptive Pest Control - Raleigh

Hi Maria,

Thank you so much for the kind words! It means a lot to hear that you've had such a dependable and positive experience with us. At Aptive, we take pride in standing by our word and making sure every visit is convenient and effective. We truly appreciate your trust and support -- and we're grateful to have you as part of the Aptive family!

-Jasmine

Rated 4 out of 5 stars

Too Much

I think the applications are a little too often.

17 March 2025
Aptive Pest Control - Raleigh logo

Reply from Aptive Pest Control - Raleigh

Hi Tony,

Thank you for sharing your thoughts with us. We appreciate your feedback about the frequency of the applications, and we're sorry if it feels a bit too often. We're happy to work with you to adjust the schedule so that it better fits your needs. Our goal is to provide you with the most effective and convenient service possible!

Please feel free to reach out to us directly at socialmedia@goaptive.com, and we'll make sure we find the right balance for you.

-Jasmine

Rated 5 out of 5 stars

Courteous technician

Technician was on time and did a good job.

28 March 2025
Aptive Pest Control - Raleigh logo

Reply from Aptive Pest Control - Raleigh

Hi Judie,

We are so glad to hear that! Punctuality and quality service are top priorities for us at Aptive, and we are happy to know your service professional delivered both. Thanks for sharing your experience -- we appreciate you being a valued part of the Aptive neighborhood!

-Jasmine

Rated 1 out of 5 stars

I have called this company several…

I have called this company several times to let them know that I need a 24 hour text message before someone comes over and they keep sending g me a text message when they are on the way here. Please cancel my subscription

25 March 2025
Aptive Pest Control - Raleigh logo

Reply from Aptive Pest Control - Raleigh

Hi Leigh,

We truly appreciate you reaching out and understand how frustrating this situation must be. At Aptive, we strive to honor our customers' preferences, and we regret that we haven't met your expectations regarding advance notifications.

We would like to make this right and ensure your concerns are properly addressed. Please reach out to us directly at socialmedia@goaptive.com so we can promptly review your account and assist with your request. Your feedback is invaluable, and we appreciate the opportunity to improve.

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look