I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... See more
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I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... See more
Company replied
Chase was very pleasant and did an excellent job taking care of our needs. The scheduling department has been horrible! We had been rescheduled six times before we finally had a technician show up at... See more
Company replied
The service and the folks who provide it is fine. The sales pitch was less than specific. My fault for not examining the contract. I do not need monthly service, was presented as a quarterly option. N... See more
Company replied
Staff checks in to see if there are any specific problems to address or if I have questions. Also, tell me what they will be doing as far as treatment is concerned. Staff is courteous and professional... See more
Company replied
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Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
10 S Cardinal Drive, Suite 100, 28403, Wilmington, NC, United States

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The technician did an excellent job. It would be great if he could come out to my property each month!

Reply from Aptive Pest Control - Wilmington (Sales)
Our technician, Chris, made sure that my target areas and concerns were addressed. He made sure that I was satisfied with the treatments and asked if I had any more concerns. In today's world, there are very few people that go above and beyond their job description Thank You, Chris for a wonderful job.

Reply from Aptive Pest Control - Wilmington (Sales)
I keep using Aptiva because of Shaunessy's great work

Reply from Aptive Pest Control - Wilmington (Sales)

Reply from Aptive Pest Control - Wilmington (Sales)
The technician advised me before arriving what he would be addressing on the visit. I texted that I wanted him to look for a specific issue. As I was not home at the time he sent me before and after pictures to show he had in fact done as I had requested.

Reply from Aptive Pest Control - Wilmington (Sales)
I was not there when the Aptive tech. arrived. He called me to let me know he was on his way which I really appreciated. I let him know that large roaches were seen the day before. He let me know that he would definitely take care of the problem. He notified me when he when he was finished and what he had done plus sent pictures. I felt confident of the treatment.

Reply from Aptive Pest Control - Wilmington (Sales)
There has been good care as I have seen better treatment for bugs. There are outdoor critters that are quite obvious in our large yard. I am at an age that the help of a company like Aptive Pest Control is important.

Reply from Aptive Pest Control - Wilmington (Sales)

Reply from Aptive Pest Control - Wilmington (Sales)
Expertise of employee Isaac. He checked all areas and treated anything that looked suspicious. Was very concerned and explained what he found and how it was treated.

Reply from Aptive Pest Control - Wilmington (Sales)
They have always been prompt, efficienct, great communicators as well as good listeners while attending to my requests

Reply from Aptive Pest Control - Wilmington (Sales)
Issac was very knowledgeable and very through. I am very pleased that I went with Aptive!

Reply from Aptive Pest Control - Wilmington (Sales)
Treating for German roaches a little high priced. There way better with outdoor pest than indoor pest

Reply from Aptive Pest Control - Wilmington (Sales)
Issac called me when I had a question and was very helpful. He was very informative and supplied me the information I needed.

Reply from Aptive Pest Control - Wilmington (Sales)
Our tech James really helped out & explained how he was going to combat our mice problem.

Reply from Aptive Pest Control - Wilmington (Sales)

Reply from Aptive Pest Control - Wilmington (Sales)
The service technician was prompt and explained everything that he was doing. He made sure to take care of my list of tasks. Great job!

Reply from Aptive Pest Control - Wilmington (Sales)

Reply from Aptive Pest Control - Wilmington (Sales)
came to door explained plans spray outside of home

Reply from Aptive Pest Control - Wilmington (Sales)
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