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Aptive Pest Control - Wilmington (Sales) Reviews 

288
TrustScore 4 out of 5

4.2

10 S Cardinal Drive, Suite 100, 28403 Wilmington, NC, US


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Rated 5 out of 5 stars

I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... See more

Company replied

Rated 5 out of 5 stars

Chase was very pleasant and did an excellent job taking care of our needs. The scheduling department has been horrible! We had been rescheduled six times before we finally had a technician show up at... See more

Company replied

Rated 3 out of 5 stars

The service and the folks who provide it is fine. The sales pitch was less than specific. My fault for not examining the contract. I do not need monthly service, was presented as a quarterly option. N... See more

Company replied

Rated 5 out of 5 stars

Staff checks in to see if there are any specific problems to address or if I have questions. Also, tell me what they will be doing as far as treatment is concerned. Staff is courteous and professional... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Wilmington (Sales)

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 10 S Cardinal Drive, Suite 100, 28403, Wilmington, NC, United States

  • 19103485384
Promotion box for Aptive Pest Control - Wilmington (Sales)

We overthink pests so you don't have to.

Smarter pest control starts here.

4.2

Great

TrustScore 4 out of 5

288 reviews

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4.2

All reviews

(288)

26,765 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Job

The technician did an excellent job. It would be great if he could come out to my property each month!

22 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Shirley,

Thank you for sharing your feedback! We’re thrilled to hear that your service professional did an excellent job and that you appreciate their care and attention. At Aptive, we strive to provide consistent, high-quality service to keep your home and yard protected.

We’d be happy to discuss scheduling options that best fit your property’s needs so you can enjoy regular visits. Thank you for being a valued part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Wonderful work

Our technician, Chris, made sure that my target areas and concerns were addressed. He made sure that I was satisfied with the treatments and asked if I had any more concerns. In today's world, there are very few people that go above and beyond their job description Thank You, Chris for a wonderful job.

17 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Iris,

Thank you for sharing your feedback. We’re thrilled to hear that Chris went above and beyond to address your concerns and ensure your satisfaction. At Aptive, we take pride in our service professionals who are attentive, thorough, and genuinely committed to providing exceptional care for every home.

We’ll be sure to pass along your kind words to Chris. We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and outstanding service.

-Jasmine

Rated 5 out of 5 stars

I keep using Aptiva because of Shaunessey

I keep using Aptiva because of Shaunessy's great work

24 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Paul,

Thank you for sharing your feedback. We’re thrilled to hear that Shaunessy’s great work keeps you coming back. At Aptive, we take pride in our service professionals who provide reliable, thorough, and customer-focused care for every home.

We’ll be sure to pass along your kind words to Shaunessy. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.

-Jasmine

Rated 5 out of 5 stars

Alex was great

Alex was great

23 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Roy,

Thank you for sharing your feedback. We’re glad to hear that Alex provided great service. At Aptive, we take pride in our service professionals who are dedicated, knowledgeable, and committed to providing a positive experience for every customer.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.

-Jasmine

Rated 5 out of 5 stars

Well done

Well done. Immediate results.

17 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi there,

Thank you for sharing your feedback. We’re glad to hear that you’re seeing immediate results from your service. At Aptive, we take pride in delivering effective, reliable, and professional pest control solutions for every home.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.

-Jasmine

Rated 5 out of 5 stars

Before and after pics

The technician advised me before arriving what he would be addressing on the visit. I texted that I wanted him to look for a specific issue. As I was not home at the time he sent me before and after pictures to show he had in fact done as I had requested.

23 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi William,

Thank you for sharing your feedback. We’re glad to hear that our service professional communicated clearly before the visit and took the time to address your specific request. Providing before-and-after photos is one way we strive to keep our customers informed and confident in the work being done. At Aptive, we take pride in thorough, transparent, and customer-focused service.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and effective service for your home.

-Jasmine

Rated 5 out of 5 stars

Aptive technicians keep you informed

I was not there when the Aptive tech. arrived. He called me to let me know he was on his way which I really appreciated. I let him know that large roaches were seen the day before. He let me know that he would definitely take care of the problem. He notified me when he when he was finished and what he had done plus sent pictures. I felt confident of the treatment.

23 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Marye,

We’re so glad to hear that our service professional kept you informed every step of the way and that the photo updates gave you confidence in the treatment! At Aptive, we strive to provide thorough, transparent, and effective service so you can feel assured your home is protected, even when you’re not there. Thank you for being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

The Expectation for Care and Cleaness

There has been good care as I have seen better treatment for bugs. There are outdoor critters that are quite obvious in our large yard. I am at an age that the help of a company like Aptive Pest Control is important.

14 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Adrian,

Thank you for sharing your feedback. We’re glad to hear that you’ve noticed good care from our team, and we understand that outdoor critters can be especially challenging in a large yard. At Aptive, we take pride in providing effective pest control and support that our customers can rely on, especially when it makes a real difference in your home and comfort. We truly appreciate you being part of the Aptive neighborhood and for trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

The tech was polite

The tech was polite, knowledgeable, and friendly.

11 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Theresa,

We’re so glad to hear that our service professional was polite, knowledgeable, and friendly! At Aptive, we take pride in having service professionals who not only deliver effective pest control but also make the experience pleasant and personable. Thank you for being a valued part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Expertise of employee Isaac

Expertise of employee Isaac. He checked all areas and treated anything that looked suspicious. Was very concerned and explained what he found and how it was treated.

18 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Doris,

We’re so glad to hear that Isaac provided such thorough and attentive service! At Aptive, we take pride in our team’s expertise and their dedication to checking every area, explaining findings, and ensuring your home is properly treated. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great communicators

They have always been prompt, efficienct, great communicators as well as good listeners while attending to my requests

18 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Sonya,

We’re thrilled to hear that our team has been prompt, efficient, and attentive to your requests! At Aptive, we take pride in clear communication and listening closely so we can provide the best pest control service possible. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Issac was very knowledgeable and very…

Issac was very knowledgeable and very through. I am very pleased that I went with Aptive!

16 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Ronnie,

Thank you for sharing your experience! We’re thrilled to hear that Issac was knowledgeable and thorough during your service. It’s wonderful to know that you’re pleased with your decision to go with Aptive.

We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.

-Jasmine

Rated 4 out of 5 stars

Treating for German roaches a little…

Treating for German roaches a little high priced. There way better with outdoor pest than indoor pest

8 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Michael,

Thank you for sharing your feedback. We understand your concern regarding pricing, and we truly appreciate you bringing it to our attention. At Aptive, we strive to provide effective solutions for both indoor and outdoor pests, and we’re constantly reviewing our services to ensure the best results for our customers.

If you feel that your indoor service could be improved or would like us to review your treatment plan, please reach out to us at socialmedia@goaptive.com. We’d be happy to make sure your home is fully protected and that you’re satisfied with the results.

We appreciate you being a part of the Aptive neighborhood and allowing us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Issac called me when I had a question…

Issac called me when I had a question and was very helpful. He was very informative and supplied me the information I needed.

14 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Charlene,

Thank you for sharing your feedback! We’re thrilled to hear that Issac was helpful and took the time to provide the information you needed. At Aptive, we pride ourselves on ensuring our team is knowledgeable and responsive, and it’s wonderful to know Issac delivered that experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Our tech James really helped out &…

Our tech James really helped out & explained how he was going to combat our mice problem.

14 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Stevie and Christian,

Thank you for sharing your feedback! We’re glad to hear that James took the time to explain his approach and help address your mice concern. At Aptive, we pride ourselves on having knowledgeable service professionals who provide clear guidance and effective solutions, and it’s wonderful to know James delivered that experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Had a great experience

Had a great experience

5 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Alexandra,

Thank you for sharing your feedback! We’re thrilled to hear that you had a great experience with Aptive. Providing effective pest control along with friendly, professional service is always our goal, and we’re glad it showed during your visit.

We truly appreciate you being part of the Aptive neighborhood and for giving us the opportunity to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great service

The service technician was prompt and explained everything that he was doing. He made sure to take care of my list of tasks. Great job!

11 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Tina,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional was prompt, thorough, and attentive to your list of tasks. At Aptive, we take pride in providing not only effective pest control but also service that is informative and tailored to each customer’s needs.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Responsiveness

11 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Jerry,

Thank you for taking the time to share your feedback! We’re glad to hear that you’ve found our team responsive. At Aptive, we take pride in providing timely, reliable service while keeping our customers informed and confident in the care we provide.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Show respect.

They do whatever you want them to do.

8 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Cheryl,

Thank you so much for sharing your experience! At Aptive, we pride ourselves on providing flexible, personalized service that meets the unique needs of every customer. It’s wonderful to hear that our team was able to do exactly what you needed. We truly value having you as part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

came to door explained plans spray…10/7/25

came to door explained plans spray outside of home

8 October 2025
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Reply from Aptive Pest Control - Wilmington (Sales)

Hi Gail,

Thank you for sharing your experience! At Aptive, we strive to make every visit clear and straightforward by explaining our plan and taking care of your home efficiently. We’re glad our team could address your needs and ensure your home is comfortable and protected. We truly value having you as part of the Aptive neighborhood.

-Jasmine

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