I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... See more
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Chase was very pleasant and did an excellent job taking care of our needs. The scheduling department has been horrible! We had been rescheduled six times before we finally had a technician show up at... See more
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The service and the folks who provide it is fine. The sales pitch was less than specific. My fault for not examining the contract. I do not need monthly service, was presented as a quarterly option. N... See more
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Staff checks in to see if there are any specific problems to address or if I have questions. Also, tell me what they will be doing as far as treatment is concerned. Staff is courteous and professional... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
10 S Cardinal Drive, Suite 100, 28403, Wilmington, NC, United States
- 19103485384
We overthink pests so you don't have to.
4.2
Great
288 reviews
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Reply from Aptive Pest Control - Wilmington (Sales)
Hi Carla,
Thank you so much for sharing this! We’re really glad to hear you’re loving the product and the customer service. It means a lot to us that you’re enjoying your experience with Aptive, and we truly appreciate you being part of our neighborhood. If you ever need anything or have questions down the road, we’re always here and happy to help.
-Jasmine
They are polite when you talk to them…
They are polite when you talk to them on the phone.
26 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Elaine,
Thank you for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our team has been polite and helpful when you speak with us on the phone.
We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Great experience!
They do what they say they will do and they are always courteous and send me a text just before they come so the dog is indoors. They send me a text of what was done especially if I have a new hot spot or a different problem.
26 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Peggy,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team consistently follows through, communicates clearly, and takes care to address any new concerns or hotspots at your home.
It’s wonderful to know that our updates and attention to detail make a difference for you and your pet. We truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Theodore,
Thank you for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that you had a positive experience with our customer service.
We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Scheduled Periodic Visit # 3
Service was quick but comprehensive (inside and outside. Tech was informative about how to address the "stink bug issue". He noted our continuing issue with the Stink Bugs and promised to follow up if we report issues about 30 days for the spray to take affect.
21 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Benjamin,
We’re glad to hear that your service was both quick and comprehensive, and that our service professional provided helpful guidance on addressing your stink bug issue. At Aptive, we take pride in offering thorough care and clear communication so our customers know exactly what to expect and how to protect their homes. Thank you for trusting Aptive and for being a valued part of our neighborhood, we look forward to following up and ensuring your home remains comfortable and protected!
-Jasmine
Great communication
Great communication, very friendly. Explained what was being done
20 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Tina,
We’re so glad to hear that our service professional provided clear communication and friendly service! At Aptive, we take pride in making sure every customer understands the steps we take to keep their home comfortable and protected. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.
-Jasmine
Service was good but I do not want to…
Service was good but I do not want to renew. I no longer can afford it.
12 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Janet,
Thank you for sharing your feedback. I’m glad to hear your service has been good, and I completely understand that circumstances can change. Your experience with Aptive is important to us, and we appreciate you trusting us to help protect your home.
If anything changes in the future or you’d like to explore options that fit your needs, please don’t hesitate to reach out at socialmedia@goaptive.com. Thank you for being a part of the Aptive neighborhood, we truly value you.
-Jasmine
Great Protection
My regularly scheduled Aptive appointments have kept my house pest free. If I have a specific issue, they take care of it right away. I have nothing but compliments for my Aptive service.
11 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Dale,
Thank you so much for sharing your experience! I’m thrilled to hear that your regularly scheduled Aptive appointments are keeping your home protected and that our team has been responsive whenever a specific issue comes up. Providing reliable protection and prompt service is exactly what we aim for, and it’s wonderful to know that it’s making a difference for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home safe and comfortable.
-Jasmine
Aptive has been a beneficial service
Aptive has been a beneficial service. Alex is a great tech and communicates well.
13 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that Aptive has been a beneficial service for your home. It’s wonderful to know that Alex provided excellent service and communicated clearly throughout the visit. We’ll be sure to pass along your kind words to him!
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue providing the reliable, thorough, and attentive service our neighbors deserve.
-Jasmine
I was told the whole yard was going to…
I was told the whole yard was going to be treated and it’s only spot treated. Complete lie I’ll be canceling this service and go back to doing it myself.
4 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Paul,
Thank you for taking the time to share your experience. We’re sorry to hear that your service did not meet the expectations set for your yard. At Aptive, we aim to provide clear communication and thorough service for every customer, and it’s concerning to hear that this was not your experience.
We’d like the opportunity to review your account and make things right. Please reach out to us at socialmedia@goaptive.com so we can address your concerns directly and ensure your treatment plan aligns with your expectations.
Thank you for being part of the Aptive neighborhood, and we genuinely appreciate the chance to learn from your feedback to improve our service.
-Jasmine
Rondell is Great!
Rondell is great, communicates well, and is supportive of my concerns. He is thorough and detailed in his treatment and summary of the areas. I appreciate his texts, and he is always friendly.
13 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Ricky and Amy,
Thank you for sharing your experience! We’re thrilled to hear that Rondell has provided thorough, detailed, and friendly service while keeping you informed. At Aptive, we take pride in having service professionals who not only deliver effective treatments but also communicate and connect with our customers.
We truly appreciate you being part of the Aptive neighborhood and your kind words will be shared with Rondell. Thank you for trusting us to care for your home!
-Jasmine
Most (not all) of the gentleman who…
Most (not all) of the gentleman who come to treat our yard let us know they are here and ask us about any problems we notice! That's very important to us and appreciated! They are also very professional and friendly! I like the E-mails ahead of time to let me know which day the guys will be out to work on the yard.
8 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Anna,
Thank you so much for taking the time to share your experience! It’s great to hear that our service professionals are keeping you informed, friendly, and attentive during visits. Communication is a big part of what we value at Aptive, and we’re glad the advance emails and check-ins have helped make your service experience smooth and personalized. We’ll be sure to pass along your kind words to the team, they’ll appreciate knowing their efforts are making a difference. Thanks again for being a valued part of the Aptive neighborhood!
-Jasmine
The tech provided good service
9 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Wendy,
Thank you for sharing your feedback! We’re glad to hear that your service professional provided good service. At Aptive, we strive to ensure every visit is thorough, effective, and professional, and it’s great to know that your experience reflected that.
If you ever need anything in the future or have questions about your service, please don’t hesitate to reach out. We truly value having you as part of the Aptive neighborhood!
-Jasmine
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Alan,
We’re so glad to hear that our team has been responsive to all of your requests! At Aptive, we strive to provide attentive and timely service to make every experience as smooth and stress-free as possible. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
Not sure how effective the service is…
Not sure how effective the service is working, lots of fire ants even after recent service
8 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Keith,
Thank you for taking the time to share your feedback. I’m sorry to hear that you’re still seeing fire ants despite your recent service. At Aptive, we strive to provide effective, thorough pest control, and it’s clear we may need to revisit your property to ensure the problem is fully addressed.
We’d like the opportunity to review your account and make sure your service is working as intended. Please reach out to us directly at socialmedia@goaptive.com so we can schedule a follow-up visit and ensure your concerns are properly resolved.
At Aptive, we value every customer and are committed to providing professional, reliable service that truly protects your home and property.
-Jasmine
Everything was top-notch
Everything was top-notch. Dylan is the nicest. Product has done well.
5 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Laura,
Thank you for sharing your experience! We’re thrilled to hear that everything met your expectations and that Dylan provided such friendly and professional service. It’s great to know that the treatment has been effective as well.
At Aptive, we take pride in having service professionals who go above and beyond to make sure our customers feel confident and cared for. We truly appreciate you being part of the Aptive community and for recognizing Dylan’s dedication.
-Jasmine
Awesome job
I like that he took the brush and went around and did by all the windows. He always doesn’t very thorough job. We’re very grateful and appreciative.
4 November 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Cortney,
Thank you so much for sharing your experience! We’re thrilled to hear that your service professional took the extra time to be thorough around your windows. At Aptive, we truly value attention to detail and it’s wonderful to know it made a difference for you. We appreciate you being part of the Aptive neighborhood and for taking the time to recognize the effort, it means a lot to our team.
-Jasmine
The pesticide that is being used for…
The pesticide that is being used for certain insects is not doing anything for the insects in my yard. And I am wasting my money on these products.
26 October 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Bill,
Thank you for sharing your feedback and for being part of the Aptive neighborhood. We’re sorry to hear that your recent service hasn’t met your expectations. Our treatments are designed to target pests both immediately and at the source, but we understand how frustrating it can be when you’re still seeing activity.
We’d like the opportunity to review your account and discuss the best options for addressing the insects in your yard, including alternative treatments that may be more effective for the pests you’re experiencing. Please reach out to us at socialmedia@goaptive.com so we can ensure your home and yard are fully protected. Your satisfaction is our top priority, and we want to make sure your investment in pest control is effective and worthwhile.
-Jasmine
We are actively seeking ways to cancel
We are actively seeking ways to cancel. We have horrible Pest Control they never let us know when they’re coming and when they make their visits, we monitored our surveillance systems and they never show up. We’ve had brown widows all over the outside of our home which is dangerous and the inside of our home is neglected per our contract because they don’t announce when they’re coming leave a door knocker or anything and never even knock on the door. If they do come to let you know, they’re here to service you fully.
30 October 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Jason,
We’re very sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide at Aptive, and we take your concerns very seriously, especially regarding the presence of brown widows around your home.
We’d like the opportunity to address this and make things right. If you’re open to it, we can arrange for a service professional to visit at a time convenient for you, ensuring full treatment and proper communication so you feel safe and confident in the process. Please reach out to us at socialmedia@goaptive.com. If you prefer to move forward with cancellation, we can also assist with that promptly.
We appreciate you sharing your feedback and giving us the opportunity to improve our service and ensure every home in the Aptive neighborhood is properly protected.
-Jasmine
Good experience
The Tech showed up when he said he would. He did what was required. He was efficient and professional.
30 October 2025
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Raymond,
Thank you for sharing your experience! We’re so glad to hear that your service professional arrived on time and provided efficient, professional service. At Aptive, we strive to make every visit smooth and thorough, and it’s wonderful to know that was your experience.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
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