Just the best provider of quality water filters that fit our Samsung American fridge freezer after Samsung changed the fitting and the code. Great value products delivered on time every time. Great cu... See more
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Aqua Cure are one of the UK's leading suppliers of water treatment and purification products for use in domestic, commercial and industrial environments. We offer a wide range of solutions to solve all your water problems, from simple water taste improvement to complex scale control.
Units 3a & 3b Dakota business park, Dakota Way, L40 8AF, Burscough, United Kingdom
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Excellent friendly, yet professional customer service, good stocks & good prices
Tanita was a joy to deal with

Reply from Aqua Cure
Tanii is always so helpful, and a joy to deal with. Products are despatched quickly

Reply from Aqua Cure
Fantastic product and service. The part was just as described and sorted the problem

Reply from Aqua Cure
Amazing service from Tanii. I wasn't sure what I needed to order so having looked back on last order I was given all the information I needed to place my new order. Ordered at 2.45pm and it arrived at 11.15 the next morning via FedEx. Absolutely amazing service. Made my job so much easier. Thank you team, 10/10

Reply from Aqua Cure
Very easy ordering with a helpful lady. Order arrived very quickly. Overall a good experience.

Reply from Aqua Cure
Called to advise incorrect O ring size sent with carbon refills. Correct replacements sent out 1st Class and received following day. Great customer service with follow up calll to confirm resolution.

Reply from Aqua Cure
Great service. I received the filter kit the day after placing the order. I contacted them online re installing the unit and Jamie emailed me details along with filter replacement instructions. All very quick and efficient.

Reply from Aqua Cure
I have shopped for many years with Pure Flo, buying a water tap system & renewing new carbon filters they are easy to change over, they are a reasonable priced. My family drinks lots of water through the system they refuse to drink tap water. Thanks for your reliable service.

Reply from Aqua Cure
Item arrived promptly, as described and Aqua Cure were quick response to all comms

Reply from Aqua Cure
My order was dealt with ease and the goods arrived by the Post Office, goods were as described, satisfied with the service.

Reply from Aqua Cure
Great customer service
Struggled to locate the parcel which had been (promptly) sent in our goods-in and was immediately assisted by email and located the parcel.

Reply from Aqua Cure
I received an e Mail, the same day that I made the enquiry, that outlined how to change the filter. The description had photos and specific details that made it easy for me to relate to the unit I was changing. I was able to do the job successfully.

Reply from Aqua Cure
Quick and efficient service, prompt delivery A+

Reply from Aqua Cure
Great service , very helpful, fast postage.
Good quality products.
Would recommend.

Reply from Aqua Cure
Great experience, ordered filters and they arrived earlier than expected, will definitely use again and cheapest around

Reply from Aqua Cure
I found Aqua Cure to be efficient, friendly and with excellent customer service, when you need some technical advice. They also stock a comprehensive range of water system related parts and equipment.

Reply from Aqua Cure
So Simple to change the filter for the connections are easy to disconnect connect, so as to wash its housing .Now even the housing is pristine due to the quality of the housing material .: Like New

Reply from Aqua Cure
Ordered parts for our water filter system and the parts were delivered the next day. Excellent service and received helpful advice over the phone from staff who know what they are talking about.

Reply from Aqua Cure
Ordered one day delivered the next excellent service

Reply from Aqua Cure
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