Love the ethics of this company. No plastic and recycle able packing. My purchase came beautifully presented in a tin. The contents ‘ magnesium cream with lavender’ delightful and effective light sof... See more
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Company details
- #57 of 220 best companies in Beauty product supplier
Written by the company
Hand-crafted, artisanal skincare products produced in small batches in our workshop in South Wales. We provide a range of skin and hair care products using vegan, plant-based, palm-free ingredients. Our products have been minimally formulated to ensure that they are non-irritating and safe and gentle to use on all skin-types. We are passionately plastic-free and almost entirely zero waste.
Contact info
5 Market Arcade, NP20 1FS, Newport, United Kingdom
- social@arcadeskincare.co.uk
- arcadesc.com
Hasn’t replied to negative reviews
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Great product and service
The product ordered does exactly what it was advertised to do and arrived within the timeframe given.
Fantastic
Lovely product works incredibly and the service was amazing and a lovely handwritten note which was just that extra touch

Reply from Arcade Skincare
Great service
Great service, fast delivery Very well packaged.
Thanks for the sweets great touch.

Reply from Arcade Skincare
LOVELY SKIN CARE I had no trouble in ordering
I had no trouble in ordering , & it arrived before a week , so far so good the product is lovely & will order again before it runs out

Reply from Arcade Skincare
I heard about Arcade Skincare on…Natalie Cassidy's Podcast
I heard about Arcade Skincare on Natalie Cassidy's podcast. I'm originally from South Wales so the recognisable Welsh accents perked my interest! I have really sensitive skin and historically, even products described as 'suitable for sensitive skin ' I can end up reacting to. So far I have purchased the fragrance free whipped soap and gel to milk make up remover. Both are fantastic, lovely to use and I've had zero reactions! I will definitely be re-ordeing! Ordering process via the website was easy and faster than expected delivery! The hand written thank you note in each order is also such a lovely touch.

Reply from Arcade Skincare
Honestly the best skin care product…
Honestly the best skin care product I’ve ever used. Rich and hydrating, it leaves my skin soothed and healed. Wonderful to use and easily absorbed.

Reply from Arcade Skincare
Great product.
Great product
Arrived promptly in eco plastic free packing.
Very happy 😊

Reply from Arcade Skincare
The instant I paid for my goods I…
The instant I paid for my goods I realised the company is located in Newport and I live in London.I sent email requesting for payment for delivery which they agreed to send me a payment link for the delivery. After three days without receiving the payment link, I sent another email and alongside an apology for late response, I was asked to send my delivery address with a promise that the goods will be sent without any delivery payment as a consolation for time wasting.
As I write this there has not been any delivery or communication from them . This has dragged on for more than a week now.

Reply from Arcade Skincare
Truly outstanding
I’m on to my second batch of shampoos conditioners face bars and cleansing bars now and I can’t imagine I’ll go anywhere else for these products again not only has my hair condition improved completely ( no more dry scalp ) but these products last forever and are so reasonably priced and completely natural that’s ticked all my boxes thank you to all your team

Reply from Arcade Skincare
Hydration Cream
I bought the hydration cream after much deliberation over the wonderful choices, but was given amazing advice on which cream would suit me.
I have rosacea and perimenopausal dry skin, this cream is like putting a blanket on, I can't wait to put it on my face every morning and night! Thank you Arcade Skincare this is everything I have been looking for.
The texture and ingredients are perfect x

Reply from Arcade Skincare
Happy first-time customer
Love these products. Delivery was prompt, packaging good, first time using shampoo and conditioning bars so the little tips on the boxes were very welcome!

Reply from Arcade Skincare
Saviour for hormonal skin :)
I have struggled with hormonal acne for all of my teen years, but nothing has cleared it up. I also messed up my skin barrier using really harsh chemicals, leaving my skin sensitive and irritated.
I've been using the cleansing gel, hydration cream, and charcoal cleanser for a month now and the difference is amazing. My skin no longer burns when I wash my face and I have noticed a significant reduction in break outs.
I also loved how the packaging is all recyclable. You can tell a lot of care went into making these products.
Thank you so much to everyone at Arcade skincare, you have given me my confidence back :)

Reply from Arcade Skincare
A brand you can trust
It’s such a relief to finally find a brand that works for my unpredictable skin. The crew at Arcade are always super helpful and know exactly what to suggest. Theres a product for every skin type. I have highly sensitive skin and have always been weary of trying new products but have found this is the only brand that works for me. I highly recommend giving them a try. With regular use I’ve seen some major improvement in the condition of my skin.

Reply from Arcade Skincare
Fabulous product
Great ordering and delivery experience and fantastic product - really gentle on my skin while removing all make-up. Thank you! Will be ordering more soon.

Reply from Arcade Skincare
Great recyclable packaging
Great recyclable packaging, fast delivery, excellent product!

Reply from Arcade Skincare
OMG Absolutely Obsessed 🧡
OMG I am absolutely obsessed with Arcade Skincare! The best find ever! They are Welsh based, wholesome ingredients and amazing on my skin. My facial redness has reduced greatly and my skin condition has improved. I love their turmeric soap and Ultimate Glow Balm plus their wonderful shampoo and conditioner bars. Every shower is now an Arcade Skincare experience 🧡
Clarifying Charcoal & Tea Tree Cleanser Is the go to cleanser!
Very helpful business, I reached out to Alex and Mike for advice on what cleanser to use to get rid of the smell of chlorine after swimming.
I was advised to use Clarifying Charcoal & Tea Tree Cleanser. After my first swim soaking in the pool for 90 minutes I put it to the test. First shower no smell of chlorine very pleased.
I’ve always suffered with very itchy dry skin and normally moisture every day.
Since using the Clarifying Charcoal & Tea Tree Cleanser my skin has not been itching and I’ve only had to moisturise every once in a while instead of every day. I’m very pleased to actually have skin what is no longer dry and itchy!
If I knew normal shower gels was the problem I would have switched over a long time ago!
I’m constantly training so always hot and sweaty with outbreaks of spots and sweat rashes. Since switching to charcoal my skin has cleared up.
If your constantly training or a sweaty person like myself get your hands on the Clarifying Charcoal & Tea Tree Cleanser you will not be disappointed!!
It’s now my go-to cleanser and another order has been put through!
Thanks Arcade skincare you’ve made my triathlon training a lot easier I no longer worry about my dry itchy skin
Smells amazing 😍
I bought the Mandarin and Grapefruit Shampoo and Conditioner Bars, the smell amazing. I also bought the Curl Custard, and my curls just love it. This will definitely be the first of many orders.
Magic cream
Where do I begin……the Magnesium Butter is an absolute game changer!
I suffer with knee/leg/ankle pain, that real dull ache which keeps me awake at night.
I tried this cream and WOW I’m pain free in just minutes. It’s really amazing stuff.
You guys are the best…..thank you both x

Reply from Arcade Skincare
A little goes a long way and does it all!
The Ultimate Hydrate & Repair - Natural Eczema Balm arrived on time and does exactly what it says! After 1 week I have noticed an improvement in my facial skin tone, texture and hydration, fine lines have reduced slightly and my skin doesn't dry out as quickly as it used to. Would recommend for a one-stop natural skin remedy, not only to treat specific conditions like eczema but for overall skin hydration and improvement.

Reply from Arcade Skincare
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