Archies Footwear Reviews 

2,220
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 420 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional comfort and wonderful arch support, sharing that these stylish shoes make daily wear thoroughly enjoyable and completely pain-free. Reviewers also highlight the brilliant customer service team, noting that support representatives respond remarkably quickly and readily resolve order issues with friendly and generous replacements. Though some customers experienced durability issues, mentioning that straps or toe pieces unexpectedly snapped after a relatively short period of regular use. Other people also noted frustrating challenges concerning sizing or fit, finding that certain pairs felt far too small, tight, or narrow for comfortable daily wear.

What people talk about most

Product

Consumers find product to be positive, praising the excellent arch support, comfort, and attractive color... See more

Quality

Customers report positive experiences with quality, highlighting that the footwear is extremely comfortable,... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the prompt, helpful, and... See more

Order

People report ambiguous experiences with order processes, noting that items are generally easy to purchase... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing customer service representatives as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 92% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,220)

464 reviews in the last 12 months

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Rated 5 out of 5 stars

first off… the customer service in this…

first off… the customer service in this company is exceptional!.I had the pleasure of working with a gentleman named Paul and he really delivered exactly what I was looking for. I love Archies and will continue to wear and share the amazing fit they have given the world! AMAZING FLIP FLOPS!

27 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Darlene,

Thank you so much for the amazing feedback and kind words! We’re so happy to hear Paul was able to help you. Thanks for being part of the Archies family, it's great to hear you love our flip flops!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

Great customer service and product!

Great customer service and great product! I was sent the wrong item and they quickly sent out the correct item and also let me keep the original item sent. They were quick to reply to my email and handled the entire process quickly and professionally.

26 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Tara,

Thank you so much for your kind words and understanding! We’re really glad we could resolve the issue quickly and get the correct item to you. Providing great customer service is very important to us, so we truly appreciate you taking the time to share your experience. We hope you LOVE your Archies! 🩵

Kindest,
Indya

Rated 1 out of 5 stars

Slides are plastic garbage for $100 including…

Plastic garbage for $100 including shipping. Slides even come in a box. If you return they take a $10 fee from you. Customer service is patronizing if you email. Scammy company and I don’t believe their review system is transparent. The arch is barely there, there is nothing special about these slides- the positive reviews are all for the flip flops I have come to find out. The thongs seem to be well liked but I won’t be finding out as I will never give this company my money again. Just overall awful experience.

24 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey Nicole,

Thanks for taking the time to leave your review.

We have addressed your concerns with you directly via email. If there’s anything else you need, please don’t hesitate to reach out.

Kind regards,
Annie

Rated 5 out of 5 stars

Very comfortable and fit very nicely

Very comfortable and fit very nicely. Definitely feel my feet are more supported than in traditional flip flops. Highly recommend.

26 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Julie,

Thanks so much for your great review! It's amazing to hear you love the comfort and support of Archies! 🩵

Kindest,
Indya

Rated 1 out of 5 stars

Don't bother if you're in EU your order…

Don't bother if you're in EU your order won t arrive and they'll issue a refund which will take over a month to hit your account. One way to get money in I suppose take orders you can't fulfill and then lengthy refunds. Buyer beware.

25 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Laura,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email regarding this. Please keep an eye on your inbox.

Kind regards,
Annie

Rated 1 out of 5 stars

Very disappointed with the overall…

Very disappointed with the overall service and the entire ordering process. I placed my order weeks ago and experienced extremely poor communication and long delays, with tracking showing no real movement for an extended period. I eventually had to contact the company myself to chase updates and request a resolution.

While I appreciate that a refund was finally issued, the experience from start to finish was frustrating and stressful. Customers should not have to repeatedly follow up for basic information about an order they have already paid for. Unfortunately, based on my experience, I would not order from this company again.

7 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Emma,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email regarding this. Please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

Customer service is awesome

Customer service is awesome! They got me to me right away with my shipment problem, and problem was taken care of within an hour. It was the best customer service experience I had! I already have a pair of this slippers and I love it! It actually helped with my plantar fasciitis! It is kinda pricey but so worth it! And wouldn’t mind buying more!

24 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Jane,

Thanks for your review! We’re so glad we could quickly sort out your shipment issue. It’s also great to hear your Archies have helped with your plantar fasciitis. We really appreciate your support and look forward to keeping your feet happy! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Love these

Love these
Fully met my expectations. Lightweight, perfect fit. Comfortable and versatile. Delighted with my new slides and these will be a summer staple until they wear out...which, judging by my Archies flip flops, will be several years.

12 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Jacquie,

Thanks for the great review! We’re so happy to hear your new slides are a perfect fit and living up to expectations. Thanks for your continued support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Excellent customer service

I ordered the slides but the flip flops were sent in error. I emailed Archie’s and they literally got back to me straightaway. Once I sent them a photo of label and shoes, they sent me the correct ones. Stating I didn’t have to send the wrong ones back! Excellent customer service and care. I now have a few different colours and will buy more.

24 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Louise,

Thanks so much for your kind words! We’re glad we could quickly sort things out and get the correct pair sent to you. We appreciate your support, and we hope you love your new Archies! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

I have ordered over 7 pairs of…

I have ordered over 7 pairs of Archie’s, this last pair the order got mixed up. Things happen! Right away Archie’s took care of the mixed up and shipped me off the new correct pair and let me keep the ones that were delivered by mistakes. They are the best!!!

22 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Kathi,

Thanks so much for your review and for being so understanding! We’re glad we could quickly sort out the mix-up and get the right pair to you. Enjoy your Archie’s and thanks for the continued support! 🩵🩵

Kindest,
Indya

Rated 5 out of 5 stars

Best customer service!

I love Archies. Not only are they the most comfortable flip flops I’ve ever worn, but they literally last FOREVER. I received my latest pair (purple Açaí!!) and while I was stretching the straps, one broke. I immediately emailed customer service, and Miah was so helpful. She made an exception and sent me a brand new pair before the damaged pair is returned, because she was aware I needed them for an upcoming trip. You can tell Archies trusts and appreciates their customers.

21 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Melanie,

Thank you so much! We’re really glad to hear you love the comfort and durability of your Archie’s. It’s also wonderful to hear you had such a positive customer service experience — we’ll be sure to pass your kind words on to the team.

Thanks so much for your support 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Love the product

This is my third pair of Archie’s flip flops. Very comfortable. Great colors. I now have black, red, and brown. Sized well, too.

7 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Lisa,

Thanks for your review! We're glad you enjoy the comfort and colors of Archies! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Love this product helped my planter…

Love this product helped my planter fasciitis so much. Now i can’t walk on anything else in the house. They look great too! I bought another 2 pairs recently and the customer service is amazing.

21 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Miranda,

Thanks for your review! It's great to hear they've had a great impact on your plantar fasciitis!

We appreciate your support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

BEST FLIP FLOPS

BEST FLIP FLOPS
Archies are my favorite flip flop. I do not buy any other brands. This flip flop is the most comfortable flip flop you can find on the market. The arch is so important when wearing shoes. I have literally worn them for hours on end. You cannot do this with a flat sandal. I now own several pair in various colors and will continue buying them always. I highly recommend if your looking for a comfortable flip flip, purchase a pair and test them out yourselves. Thank you Archies for these flip flops, from this most satisfied customer!

20 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Debbie,

Thanks so much for the great review! We’re really happy to hear how much you love the comfort of our flip flops! We appreciate your support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Madly in love I love my Archie’s…

Madly in love I love my Archie’s slides. The arch support is everything. I have no arches so my feet was pleasantly happy.

20 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi La Sharlette,

Thanks for the great review! We're glad your feet found their happy place! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Amazing product and customer service

In a world with often mediocre customer service, at best, increasingly performed by tech rather than people, Archies stands out in the best possible way! I have enjoyed your product for quite a while and have recommended Archies to many, but never fully appreciated what great customer service you offer in addition to your high quality, comfortable shoes that come in a great variety of colors. I want to especially recognize and appreciate Ken on Archies’ customer service team for going above and beyond to correct a small fulfillment error. He made what could have been a frustrating experience an absolute delight.

18 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Joanne,

Thank you so much! We’re really glad you had such a great experience and love Archies. We’ll be sure to pass your kind words on. 😊

Kindest,
Indya 🩵

Rated 5 out of 5 stars

Good service

Good service
Returned to Archie's for a smaller size . Quick return post
Customer service is great.

8 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Patricia,

It's great to hear you had a great experience with your return!

Thanks for the support. 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Excellent customer service

After buying the fabulous comfortable navy flip flops last summer I decided to order the brown slides this time. Unfortunately I received brown flip flops instead. I contacted customer services who immediately apologised for their error and told me to keep the flip flops FOC and to expect the correct slides in a couple of days. Excellent customer service. Highly recommend this company and their amazing products

20 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Nancy,

Thanks for the awesome review! We’re really glad we could sort that quickly for you and that you’re happy with the service.

Thanks for the support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

When they advertized arch support I was in.

Well folks at this point I own five pair with the new red ones on the way. I love these and find I can walk all day in them. I accidentally ordered the brown ones is a men's size. Before I could send them back my boyfriend stole them. I gave the web site to my pedicurist, now she has a couple pair. Also, they clean up like new with a little soap and water.

20 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Jeanean,

Thanks for your review!

We love hearing how much you’re enjoying them. It's amazing they’ve become a favourite for everyone around you. We love that! 🩵

Kindest,
Indya

Rated 2 out of 5 stars

Sliders …. Wouldn’t recommend!

I’ve had the flip flops before, they’re absolutely wonderful! I just purchased another pair along with some sliders. The flip flops are fabulous! So comfy, wearable all day everyday! But don’t bother buying the sliders …. They do not support, your feet slide out on the toes …. I just couldn’t keep them in or get to grips with them at all 😫 I got in touch with customer service and got absolutely no joy whatsoever!!! Totally disappointed in them, and with the customer service !

20 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey Jill,

Thanks so much for leaving us a review, and I’m really sorry to hear about this situation.

I’m glad to hear you still love the flip flops, but I'm sorry to hear Archies Slides weren’t quite what you were expecting.

I’d really love the opportunity to look into this further and see what we can do to come up with the best solution for you. I’ve just requested a few more details so I can locate your order and assist you personally. Alternatively, you’re welcome to email us at (support.uk@archiesfootwear.com) and ask for me directly.

I really look forward to hearing from you and helping resolve this for you.

Kindest,
Annie

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