Archies Footwear Reviews 

2,210
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 420 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional comfort and wonderful arch support, sharing that these stylish shoes make daily wear thoroughly enjoyable and completely pain-free. Reviewers also highlight the brilliant customer service team, noting that support representatives respond remarkably quickly and readily resolve order issues with friendly and generous replacements. Though some customers experienced durability issues, mentioning that straps or toe pieces unexpectedly snapped after a relatively short period of regular use. Other people also noted frustrating challenges concerning sizing or fit, finding that certain pairs felt far too small, tight, or narrow for comfortable daily wear.

What people talk about most

Product

Consumers find product to be positive, praising the excellent arch support, comfort, and attractive color... See more

Quality

Customers report positive experiences with quality, highlighting that the footwear is extremely comfortable,... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the prompt, helpful, and... See more

Order

People report ambiguous experiences with order processes, noting that items are generally easy to purchase... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing customer service representatives as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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4.5

All reviews

(2,210)

453 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought Archies for the first time…and I love them!

I bought Archies for the first time this year and within a few days I was purchasing a second pair. The quality is good, I love the arch support, they are light weight and I wore them comfortably all day!
I had to email customer service with a question and within minutes I had an answer and we had a resolution. It was simpler and much easier than I was anticipating.
Thank you Archies! Cheers to a summer of fun and beyond in our Archies shoes☀️🥂🧡

2 June 2026
Unprompted review
Rated 2 out of 5 stars

Great product when they don't break

Great product when they don't break. Been buying Archies for about 4+ years. and the ones that do last are fine, very comfortable. But 1 out of 2 i've purchased has snapped, regardless of who in the family of 4 are wearing them. Want to get it replaced under warranty? Good luck. Be prepared to hound and hound them to follow through on their promise, ignoring your emails and repeating themselves over and over like a robot. No phone number to call, so you're stuck dealing with unanswered emails to one communal inbox. Shocking to think this is what it means to "support australian business". Won't ever be buying from Archies again, so sick of paying $40 for a pair of rubber that breaks faster than a kmart pair. No thanks. Took them almost 3 months to send me a replacement for my thongs that broke in less than 6 weeks, finally after sending multiple screen shots they followed through on their warranty. Absolutely shocking.

3 June 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Camille,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

I love my Archies

I love my Archies. I do not wear anything else now. The arch is a game changer for people with arch problems in their feet. I now have 4 pairs. Thank you too the genius who invented them.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

The perfect flip flop

Just the most comfortable flip flops I’ve owned so much so I’m now waiting for my 6th pair to arrive. Wear them all day every day through the summer and then they become my slippers through the autumn.

2 June 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Louise,

Thank you for your fantastic support! We're delighted to hear Archies keep you comfortable all summer and beyond. Enjoy your 6th pair, and thanks for being such a loyal customer!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

Need every color

I got these flip flop in pink for my birthday, I asked my family to get them because of the good reviews. Due to me getting older I have not been able to enjoy walking in flip flops for years. I put these on and stayed in them 5 hours walking up and down the street of down town Chicago. My feet felt great when I arrived home. I need all the colors now.

30 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Krystal,

Thank you for your review! We're thrilled to hear that your pink Archies were such a great birthday gift and that they lived up to the reviews! 🫶

We hope you continue to enjoy your Archies, and we completely understand wanting them in every color!

Kind regards,
Indya

Rated 5 out of 5 stars

Great support

I have had problems with my Achilles for about 6 weeks. I have been wearing my new Archies for about 4 days and today the pain has almost gone. The arch support has been amazing, will definitely buy more colours, extremely comfortable

1 June 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Laura,

Thank you so much for your wonderful review! We're thrilled to hear that Archies have already made such a positive difference.

We hope they continue to keep you feeling comfortable, and we can't wait for you to try more colours!

Thank you again for your support. 🩵

Kind regards,
Indya

Rated 5 out of 5 stars

My feet love these!

Super comfortable flip flops, and excellent customer service too … Thank you on both accounts. Wish all Companies were as responsive and professional. I absolutely 100% recommend Archies Footwear 😀

31 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Vivienne,

Thank you for your wonderful review! We're delighted to hear you're enjoying the comfort of your flip flops and that our customer service team provided a great experience. Your kind words and recommendation mean a lot to us. We hope you continue to enjoy your Archies!

Kindest,
Indya

Rated 5 out of 5 stars

10/10 Customer service…

My experience of the customer service was 10/10. So responsive and solution found within a few hours. The products are amazing too!! Why can’t all retailers be this good?

31 May 2026
Unprompted review
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Reply from Archies Footwear

Hi Rosie,

Thanks for your great review! We're thrilled to hear that you had such a positive experience with our customer service team. We're glad you love the products too!!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

Honestly the best flip flops ever

Honestly the best flip flops ever.
They are so comfortable and the colour choice is amazing. I couldn’t understand why you would need more than one pair, but after wearing the first pair the whole of my holiday and I am now ordering a couple of other colours.
The 60 day comfort guarantee is a great idea too, but I wouldn’t expect many returns!
The only thing that would be better is free returns, so you could order a selection.
Highly recommend trying these 😁

9 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Carol,

Thank you for the fantastic review! We're so pleased to hear you're loving the comfort and colour range. It’s always great when one pair turns into two (or more!). We also appreciate your feedback regarding returns and will certainly pass it on to our team. Thanks again for your recommendation and support!

Kindest,
Indya

Rated 5 out of 5 stars

Outstanding customer service

The arch support is amazing, and really helps my plantar fasciitis - in fact, I struggle to walk comfortably without them, or my arch support sketchers. However, I had problems with my flip flops being too tight across the straps which caused me pain and sore red marks. I reached out to customer support and they replied same day asking for photos of my feet to confirm sizing was right, and then said it was, so to try stretching techniques. They sent me pictures and videos on how to do this, and it’s amazing, my flip flops now fit perfectly!

I also had an issue with a small area of damage which looked like it might get worse over time.

I reached out again and again got an almost instant reply. Due to the warranty you get, they agreed to send me a replacement pair no problem.

Outstanding customer service and no risks whatsoever if you want to try these flip flops. You can’t lose. If you suffer with your feet like I do, order a pair or two today!

30 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Tracey,

Thank you so much for your wonderful review! We're delighted to hear that the arch support has helped with your plantar fasciitis and that our team was able to assist with the fit of your flip flops. Your kind words about our customer service mean a lot to us. Thank you for your support, and we hope you continue to enjoy the comfort of your flip flops!

Kindest,
Indya

Rated 5 out of 5 stars

Best flip flops ever created

Best flip flops ever created. I can walk in these all day and my feet feel great! Customer service is great too!

28 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Michelle,

Thanks for the awesome review!

We appreciate your support 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Customer Service was amazing!

The customer service took time to help me look at my order/return and was able to solve my request and I can’t wait for the arrival. Thank you for trusting my honesty

I will continue to support and wear your product with pride….

29 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi MaMa,

Thank you for taking the time to share your experience. We're delighted we could assist with your order and provide a positive outcome!

Thanks for your support. 🩵

Kindest,
Indya

Rated 1 out of 5 stars

I wanted to love these flip-flops

I wanted to love these flip-flops. They looked great, I love the old school look. They were comfortable. The arch support was exactly what I wanted.
Since I live in Maine our summers are short. I purchased them last summer and wore them a handful of times.
I brought them out this summer, and after one wear, the thong ripped from the base.

27 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey LK,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

first off… the customer service in this…

first off… the customer service in this company is exceptional!.I had the pleasure of working with a gentleman named Paul and he really delivered exactly what I was looking for. I love Archies and will continue to wear and share the amazing fit they have given the world! AMAZING FLIP FLOPS!

27 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Darlene,

Thank you so much for the amazing feedback and kind words! We’re so happy to hear Paul was able to help you. Thanks for being part of the Archies family, it's great to hear you love our flip flops!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

Great customer service and product!

Great customer service and great product! I was sent the wrong item and they quickly sent out the correct item and also let me keep the original item sent. They were quick to reply to my email and handled the entire process quickly and professionally.

26 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Tara,

Thank you so much for your kind words and understanding! We’re really glad we could resolve the issue quickly and get the correct item to you. Providing great customer service is very important to us, so we truly appreciate you taking the time to share your experience. We hope you LOVE your Archies! 🩵

Kindest,
Indya

Rated 1 out of 5 stars

Slides are plastic garbage for $100 including…

Plastic garbage for $100 including shipping. Slides even come in a box. If you return they take a $10 fee from you. Customer service is patronizing if you email. Scammy company and I don’t believe their review system is transparent. The arch is barely there, there is nothing special about these slides- the positive reviews are all for the flip flops I have come to find out. The thongs seem to be well liked but I won’t be finding out as I will never give this company my money again. Just overall awful experience.

24 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey Nicole,

Thanks for taking the time to leave your review.

We have addressed your concerns with you directly via email. If there’s anything else you need, please don’t hesitate to reach out.

Kind regards,
Annie

Rated 5 out of 5 stars

Very comfortable and fit very nicely

Very comfortable and fit very nicely. Definitely feel my feet are more supported than in traditional flip flops. Highly recommend.

26 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Julie,

Thanks so much for your great review! It's amazing to hear you love the comfort and support of Archies! 🩵

Kindest,
Indya

Rated 1 out of 5 stars

Don't bother if you're in EU your order…

Don't bother if you're in EU your order won t arrive and they'll issue a refund which will take over a month to hit your account. One way to get money in I suppose take orders you can't fulfill and then lengthy refunds. Buyer beware.

25 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Laura,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email regarding this. Please keep an eye on your inbox.

Kind regards,
Annie

Rated 1 out of 5 stars

Very disappointed with the overall…

Very disappointed with the overall service and the entire ordering process. I placed my order weeks ago and experienced extremely poor communication and long delays, with tracking showing no real movement for an extended period. I eventually had to contact the company myself to chase updates and request a resolution.

While I appreciate that a refund was finally issued, the experience from start to finish was frustrating and stressful. Customers should not have to repeatedly follow up for basic information about an order they have already paid for. Unfortunately, based on my experience, I would not order from this company again.

7 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Emma,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email regarding this. Please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

Customer service is awesome

Customer service is awesome! They got me to me right away with my shipment problem, and problem was taken care of within an hour. It was the best customer service experience I had! I already have a pair of this slippers and I love it! It actually helped with my plantar fasciitis! It is kinda pricey but so worth it! And wouldn’t mind buying more!

24 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Jane,

Thanks for your review! We’re so glad we could quickly sort out your shipment issue. It’s also great to hear your Archies have helped with your plantar fasciitis. We really appreciate your support and look forward to keeping your feet happy! 🩵

Kindest,
Indya

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