Archies Footwear Reviews 

Overall, I'm disappointed by my experience with Archie's. The flip flops arrived in a timely manner, and when I slid my foot into the flip-flop, it seemed to fit. However, the flip flops are tied together and connected with a tag. So you can't actually walk in them without removing the tag. How am I supposed to test them out to see if they're comfortable when walking if I can't actually walk in the shoes? Incredibly frustrating. I'm returning them because I can't predict the comfort level. When I submitted my return, I found out Archies charges an $8 handling fee to return a lightweight $40 pair of flip flops. That's crazy. I was excited to try Archies because I have plantar fasciitis, and I'm always looking for more shoe options with arch support. But I won't order from Archies again.

Ken in customer service! My flip flops got lost in transit and he responded quickly, arranged a quick replacement exceeding this 1st time buyers expectations. The flip flops ARE AMAZING -very comfy, love the coral color- but Ken showed me that Archies values its Customers!!

Love my flip flops and the customer service in the team is great!! Anne was a star, super speedy communication and will absolutely be buying again!

I ordered a pair of slides and a pair of flip flops. The slides are great, really comfortable, but the flip flops weren't suitable for me. I followed the return process for the flip flops, and had to contact Archies customer service team. I received correspondence from 'Ken' who was absolutely fantastic. The customer service Ken provided was faultless and the 'icing on the cake' was an extremely swift refund for the returned flip flops.
Great slides AND great customer service. 5 star experience. The flip flops were lovely too, just not suitable for my (problematic) feet!

I'm too late for this review but maybe that's good! I bought them 3-4 years ago. I wear them mostly on the beach and on small hikes around the islands. Nothing has happened to them while walking on beach rocks and rocky trails, while other flip flops (incl havaianas) seem to get damaged easily. Very good quality, they remind me of the past, when we used to buy clothes and shoes that lasted for decades. Would definitely buy another pair if they create cooler color designs/combinations.

I’ve heard so many amazing reviews about Archies flip flops and I couldn’t wait to get a pair myself. I received them today and had a problem with my order, I emailed them from their chat feature on their website which was super easy to find and explained my issue. I received a response within the hour, which in itself is amazing, I expected to at least wait a few days, then under 2 hours my problem has been solved and I’m extremely happy with how my problem was dealt with.

I would like to shout out Miah especially who handled my issue and sorted a resolution for me so quickly - amazing customer service!

I will definitely be recommending Archies Footwear to anyone and everyone going forward, thank you!

Great company. So willing to help you. Package was stolen and they were quick to help and send a replacement. Customer service is extremely kind. I will absolutely be buying from Archie’s again!!!!

I absolutely love my Archie’s! I have just ordered the new brown colour so now I own three pairs. I feel very confidant when I wear them as they support my feet and feel nice and secure when I’m walking. I’ve had other brands in the past and have often tripped because they slacken. Very happy with my purchase and love the new brown colour. Thank you✨✨✨

I had an issue with my order after I accidentally entered the wrong shipping address, and I wasn't sure if anything could be done since the package had already been delivered. I reached out to Archie's customer service, and they went above and beyond to help me resolve the situation.

I'm so grateful for their help and will absolutely continue supporting Archie's. Great products are one thing, but outstanding customer service is what creates loyal customers. Thank you again for turning a stressful situation into such a positive experience!

They say you can wear the shoe all day. I have been wearing them around the house as a slipper, the moment I wore them outside to go walking, they blistered the bottom of my feet. I have never had and shoe blister my feet like this. Would not recommend these

I received the wrong size flip flops, so sent a message straight away, instantly I received a response, the right size being sent out to me, and told to keep the larger size and gift them to a family member or friend.i couldn’t fault the exceptional customer care, and will continue to order my favourite flip flops .

Really wanted to love these flip flops but I just don’t. I’m usually a size 6/6.5 so I ordered 2 pairs of the size 7 as it is advised to size up.
I wouldn’t say I have wide feet and these are big length ways but I found the top of the flip flops rubbed into my foot when wearing for a long period of time. Also the arch actually made my foot hurt, it was sending a pain up my leg, and I have arched feet from being an ex dancer but these were just uncomfortable.
I was debating between croc flip flops and these and I should have gone for crocs as the shoe are extremely comfortable.

This is my 4th pair of Archies, and i ca not really fault the customer service, excellent service. My daughter brought me a pair for my birthday, but unfortunately they snapped when i slightly stretched them, got in touch with customer services, and within a week my replacement Archies arrived. Very nice people to deal with, My very first pair of black ones ive had for years, they are the most comfortable flipflops i have ever worn, easily stretch to fit you better, brilliant arch support, and the comfort is so nice, you literally dont feel you are wearing anything and the comfort lasts all day. Thankyou Archies for your 10 out of 10 service.

A new and converted buyer! Perfectly comfortable!

love my Archies. Very comfortable with solid arch support. I had a problem with my order. I ordered two pairs and only one was delivered. Reached out to customer service and they immediately fixed the issue and sent the second pair. Very much appreciated their prompt, professional attention to the matter. And will be ordering my next pair soon.

One of the most comfortable flip flops I have ever purchased. The arch support is amazing for flat feet. The support team was extremely helpful and responsive. Would purchase again!

I could rave about Archies all day!! I own 6 different pairs myself and have also bought as gifts! Having arch support in a lightweight sandal/flip flop is so valuable. I live in them spring and summer and any trips I take! I find them easy and comfortable for all-day walking, plus they are super cute! I've also had a really great experience with customer care at Archies. They are super helpful, efficient and supportive!

First of all, I love my Archies! I have several pairs already. I ordered a white and taupe pair. I received a black pair with the taupe pair. I contacted them and within 2 days they have mailed me the white pair and I get to keep the black pair! I don't have to fuss with a return. I really appreciate their quick response and more than fair conclusion!

I’m quite disappointed with the customer service I’ve received from Archie’s Footwear.

I reached out with a specific question about a return and the availability of a limited edition colour in a different size. Instead of actually addressing my question, I keep receiving the same generic response pointing me to the VIP mailing list for new product drops.

It doesn’t feel like my message is being read or considered at all. It’s just a copy-paste reply that doesn’t match what I’m asking about.

I understand they may not always have stock or guarantees on restocks, but I would expect at least a direct response to the actual question, especially when it’s about an item I’ve already purchased and returned.

Overall, this has been a frustrating experience and it doesn’t leave me confident in the level of customer support going forward.

This is my second time buying from Archies. Bought a pair of flip flops and slides but they mistakenly sent me 2 pairs of flip flops instead. When I contacted customer service about it, they immediately sent me the slides I ordered and told me I could keep the extra pair of flip flops that were sent in error. Not only they have great products but they have awesome customer service!