Archies Footwear Reviews 

Purchased my first pair of Archies in January while in Florida. I was so excited when I received them! Looked great, not bulky and unlike any other FF I had bought. I initially was concerned I would have to return them due to hip and knee pain after wearing... perhaps a bit too long the first few days... I suspected the arch support may be the reason for this since I don't wear orthotics so I called my chiropractor. He said to give time to adjust and I'm so happy I did. The pain went away as well as tightness in my right knee I had been experiencing during yoga (pigeon pose) for months woohoo!
I recently discovered I could order Archies in Canada and reached out to Customer Service for advice on fit. My existing pair was a bit loose/had a good amount of space at front/back and straps without stretching them. I sent photos with the flip flops on, turn around time to respond from Paul was short! He included photos of his own in the email to show how the archies should fit. I usually wear a size 7 but was advised to size down to a 6 because the fit should be "like a glove" to allow the arch support positioning in the right area of the foot. I ordered 2 more pair!!
Customer Service is exceptional with quick turn around time and friendly/professional response. Very helpful and so kind! I previously emailed to inquire about color availability and received the same quick response!
The color selection is absolutely beautiful and comfort is outstanding, I wear my archies indoors and out with jeans or dressy clothing. I highly recommend you try a pair, you will love them.
PS: they will arrive just a few days after you order.

REVISED: July 6
I changed my rating from 1 star to 3 stars due to the customer service. I really did not like this shoe and their customer support reached out right away and took care of me.
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Super cheap material its literally just foam — styrofoam feeling. rubs against my feet and hurts like no other. Super disappointed that I spent $80 on 2 pairs. And to be fair I gave them months of try. I thought, let me break them in, lets me try and get used to them… nope problems every time. My feet sweat excessively in these and not any other of my flip flips. I would reach for my havaiana’s over these any day, at least that material is stable. Only good thing about them is the color and the arch, but the cons outweighs the arch design.

Ordered sliders but flip flops arrived
I contacted Archies who requested a few pics
After only a short time ( which is a surprise in its self as most customer services reply days later ) Paul contacted me to assure me my sliders had been reordered and I could keep the flip flops . Fantastic service ***** I would recommend Archies and their customer services are brilliant

My first time ordering and my package due to my error went tot he wrong address. I was unable to retrieve the shipment. I reached out to Archies. They shipped me a new pair at no cost. I have to say this was the best customer service experience i have yad with any company. I will definitely be ordering from them again.

Amazing quality, GREAT arch support! I've been a fan ever since I bought my first pair! I recently ordered some archies for my kids and got the size slightly wrong. The customer support was amazing! They offered to dispatch the exchange even before receiving the returned items (we were planning to go on holiday the following week). Highly recommend!

I have reviewed my new Archie’s sliders before and given them 4* as I felt my right foot didn’t feel right and wanted the choice of a wide fit or I would have ordered a larger size.
Archie’s sent me two emails saying they were sorry I wasn’t pleased and that they could help me. The second email was requesting photos of the sliders on my feet. I did that not expecting anything but, they replied within a day and said my arch was in the correct place and wouldn’t recommend sizing upand offered ideas on stretching them, also that I had 90 days to have a full refund or a larger size which they were happy to do.
I stretched them a various times over the next few days, wore them in around the house for a week or so and took them away on holiday abroad with me (the reason I’d purchased them)
Verdict: I’m so glad I kept them; wore them down to buffet 3 times a day (we all know how many steps we do walking around the food stations), wore them around the pool areas and in the room. I chose not to wear them when we went for a walk (trainers) but I’m sure they would have been comfy. I’m wearing them around the house now on my return and they’re so comfortable. Thank you Archie’s for getting in touch and helping me, great customer service 😊

I recently purchased slides for myself and my very discerning 18 year old. First purchase for this brand so we were not sure on sizing. Unfortunately royal mail in the UK mis delivered my parcel so we did not get it. However Ian from customer services immediately got a replacement out to us. Such friendly email exchanges to sort this all out quickly. I am returning the ones for my son as his were too big. They also send sizing advice if needed was which was very helpful. Quality is superb and I am loving mine. Colours true to image online. My son is looking forward to getting his replacement ones as well. Thank you to the team at Archie’s. Brilliant customer service Ian and brilliant product. We will be back “needing” more colours

I ordered my 4th pair of Archies. Love them and sooo comfortable! Send an email today because I had a question about my order; got an immediate an very friendly respond from Paul! Recommended Archies to my friends and family who love them too! Thanks again Paul for the great service! 😄

I received my shoes! I had ordered 3 pairs. Thank you for sending them so quickly. Your customer service is top shelf! And, so are the flip flops! They are so comfortable!!! I'll definitely be buying more!

I got the flip flops and my husband got the slides. Not only are they both amazing....the customer service is top notch. They sent me 2 other pairs after our original order because we were unsure of the size/fit. They didn't charge us and trusted that we would send the ones we didn't want back (which of course we did). That, to me, goes above and beyond.
They respond to emails very quickly. and they are just so helpful in every way. This type of service makes me want to buy more...and I will! A+++++

Turned what could have been a bad experience into a good one!
I received my order and discovered I had been sent the wrong color. ( The order came through a third party seller. I want to say the problem, didn't originate with the Archie's directly.) Paul in customer service replied to my email requesting details on my return and replacement. He asked for a couple of photographs, apologized for the inconvenience, and began the replacement order immediately. He even offered for me to keep the pair that was erroneously sent. He restored my hope in customer service! I have no doubt I will love the shoes due to all the recommendations my fellow teacher friends have made to me and can't wait to receive my brown Archie's!!

I ordered as Archies recommended. I am a 9.5 and since there is no half size they recommended sizing up. I received the size 10 today and they are almost an inch too long. dissapointed.

UPDATE: Shoes arrived and are lovely but delivery took 3 weeks within Europe. To be fair it appears the issue was with the courier company, but retailers need to own the end to end service all the same.

ORIGINAL: 19 days and counting for a Netherlands to Ireland delivery?!!

I absolutely love Archie’s Flip Flops! I already own four pairs, and I honestly can’t imagine getting through the summer without them anymore.

I’ve struggled with foot problems for years and finding comfortable summer footwear was always a challenge. Since I started wearing Archie’s, those issues have completely disappeared. They provide incredible support while still looking stylish.

I’ve just ordered two more pairs one in a beautiful new trendy orange and of course a pair with the lovely diamant detail. I can’t wait to wear them!

I also want to give a special shout-out to Paul for his outstanding customer service. I accidentally entered the wrong shipping address when placing my order, and within just 30 minutes he had everything sorted out for me. Truly amazing service!

Thank you, Paul, for your help and thank you Archie’s, for creating the most comfortable and stylish flip flops I’ve ever owned. Highly recommended!

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I asked for help with a difficult return. I received a prompt reply and an offer to assist. I was supported via email quickly and efficiently to resolve my return process. I can't say enough to compliment Paul on is amazing customer service and his willingness to go above and beyond. He is an extreme value to the organization. I truly appreciate the human interaction and Paul's ability to make the experience as speedy as possible, vs. a bot who keeps you in a loop of customer service links.

This is my 3rd pair of Archie flip flops in less than 30days!! They are absolutely comfortable and stylish! They provide great customer service, I was missing a pair from a recent order and after a short conversation- they agreed to send out the missing pair!! Thank you!!
Happy customer over here!!

What incredibly good and beautiful slippers. They are so comfortable. The customer service is truly amazing. My package got lost, but they immediately sent a new one. And they went to investigate where it had gone themselves. They emailed me and gave advice throughout the entire process. I received so much help, clear explanations, and it was also incredibly fast and very friendly! Really! Top!

Excellent customer service, and high quality products . Very comfortable shoes would definitely recommend

Ordered 2 pair of fitflops for holiday. Shipping update has not updated from 31st May. Never received them.I made contact with customer service twice last week. They said they would resend them however I still have not received a shipping email.I will not have them now for holiday.

Cannot say enough about the amazing customer service. I was luckily helped by Evan (dm him!) and he was so understanding and helpful. In fact, didn’t want me to miss out on the red pair of chili ( perfection) flip flops so sent them out in my size before I even sent others back. Honestly it was amazing customer service and I didn’t even ask him to do that. I have 6 pairs of the flip flops and I love each pair.