architectwatches.co.uk Reviews 

386
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the watches and products, often highlighting the personalized engraving as a special touch. People frequently commend the exceptional service, noting the ease of ordering and the swift, helpful responses to inquiries. Reviewers are also very satisfied with the incredibly fast delivery, often receiving their orders quickly and beautifully packaged. However, some customers also noted issues with delivery, including unexpected customs fees and packages being misdirected or needing replacement.

What people talk about most

Product

Consumers find the product to be of great quality and beautifully designed, often highlighting its elegant... See more

Quality

Customers consistently express high satisfaction with the quality of the products, particularly watches,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting its speed and efficiency,... See more

Service

Users describe positive interactions with service, highlighting promptness, quick delivery, and excellent... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process quick, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more

Rated 5 out of 5 stars

Brilliant and very quick customer service! I thought my watch arrived with a scratch, which actually turned out to be my error in not removing the protective film - which made it appear to have a mark... See more

Rated 5 out of 5 stars

Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up,... See more

Rated 5 out of 5 stars

Wow what an amazing experience, the service I received from ordering my son’s special 18th birthday watch to receiving it was. Nothing was too much trouble and all questions answered swiftly.I would h... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

386 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(386)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. The watch has surpassed my expectations, it’s absolutely stunning and my partner loves it. Amazed how quickly it went from being in my basket to arriving at my door - especially with adding personalised engraving. Would definitely recommend. Was the perfect gift from our little one for my partners first birthday as a dad, so special!

26 September 2024
Rated 5 out of 5 stars

Worth every penny and then some

So easy to order and especially to pass on your handwritten message to be engraved on your watch of choice. My husband is a lover of watches. This is the second I have purchased from your company
I am very pleased with both as is he. Your prices are excellent and the chance to have a personal message attached forever is glorious. Thank you again and keep up the good work. I recommend anyone looking to buy a lovely watch to give you a try.

17 September 2024
Rated 5 out of 5 stars

Fabulous experience

Website easy to navigate with good selection of reasonable priced watches. Got one engraved for my husbands birthday which he absolutely adored - the list of personalized messages was a great help too. Would recommend this company 100%

11 September 2024
Rated 5 out of 5 stars

I am absolutely delighted with my…

I am absolutely delighted with my watch. The engraving on the back is perfect, exactly as I asked. It was delivered in 4days, securely packaged. I will very happily recommend this company A*****

20 August 2024
Rated 5 out of 5 stars

Fantastic value

Fabulous quality for the price. Engraving looks spot on and I love that it is in my son’s handwriting. Bought for my son’s dad for his 50th and worth every penny

18 August 2024
Rated 5 out of 5 stars

I love my watch!

I love my watch. It's really beautiful.
I was also really happy with how it was packaged and the fact that it was delivered quickly.

15 August 2024
Rated 5 out of 5 stars

Delighted with purchase

I was quite nervous about purchasing a watch online but I needn’t have worried at all.
Delivered quickly
Beautifully packaged
Stunning watch
Delighted

12 August 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Fantastic time scales. Every question answered in a timely fashion and the necklace was just perfect! Exactly what I imagined!

5 July 2024

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