Arka Reviews 

2,648
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and durable, with some pieces lasting for many years. Many people also appreciate the excellent value and affordable prices, making unique and beautiful jewelry accessible. The delivery service is frequently highlighted for its speed and efficiency, with items often arriving quickly and beautifully packaged. Reviewers are also very satisfied with the overall service, describing it as brilliant and consistently great. However, some customers also noted issues with product quality, specifically mentioning items breaking easily or not matching the appearance in online photos. There were also mentions of difficulty inserting certain earrings and concerns about the fragility of some designs.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the great quality and unique designs of the... See more

Quality

Customers consistently report positive experiences with product quality, often describing items as fantastic,... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting its speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great service and prompt... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be of great value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loy... See more

Company replied

Rated 5 out of 5 stars

I’ve been ordering since I was 15 yrs old, now nearly 32! Only had one item in that time I didn’t rate (Labret went weird/tarnished really quickly) however, everything else and bought quite a few thin... See more

Company replied

Rated 5 out of 5 stars

Top class products from a great wee company who make their customers feel very valued. Very reasonably priced. Also items are sent out very swiftly I personally don’t buy my flesh tunnels & plugs anyw... See more

Company replied

Rated 5 out of 5 stars

Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chu... See more

Company replied


Company details

  1. #159 of 289 best companies in Jewellery shop

Information provided by various external sources

Arka have been selling ear stretching and tribal inspired jewellery online since 2005. We are based in Brighton in the UK and sell worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(2,648)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful pieces of jewellery, I live in the UK and my second order arrived the next day super fast.

18 July 2024
Unprompted review
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Reply from Arka

:-) Thanks for the review!

Rated 5 out of 5 stars

Gorgeous pieces

Gorgeous septum and nose rings purchased . Great little company fast delivery and even better prices . My go to piercing jewelery company now .

2 July 2024
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Reply from Arka

:-) Thanks Sharon!

Rated 5 out of 5 stars

i’m waiting for an order at the moment…

i’m waiting for an order at the moment and decided to check the reviews and everything for Arka. went straight to the one star reviews. reading them is better than netflix imo bahaha. (some of you need to learn patience and to read delivery dates and the tos damn) Mark is so sassy. anyway i’m keen to get my order love u guys😁

6 July 2024
Unprompted review
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Reply from Arka

😁 hehe Thanks Megan!

Rated 5 out of 5 stars

Parcel came really quickly-great customer service team :)

Parcel came really quickly! Unfortunately the jewelry piece i got broke when I went to put it together:(

Have ordered from here before without any issues.

Update: Received email reply but it went to spam! They responded super fast so if you had any issues check the spam folder! Thanks again 😁

28 June 2024
Arka logo

Reply from Arka

Hi Tatiana, you emailed us about this and we replied saying not to worry as all our items are guaranteed against breakage for 30 days. Lucia emailed you and asked you to send a picture of the broken item and we would send you a replacement straight away. But you haven't replied?

Rated 5 out of 5 stars

Great value for money

I always buy from arka because their products are good quality and reasonably priced. Delivery is super quick too. My only criticism is the variety? I like punky youth for the variety but I don't buy from them because they're expensive.

28 June 2024
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Reply from Arka

Thanks for the review Trudi! and thanks for the feedback.

Yes there are other sites with a wide variety of stock. We're a small company and we offer a smaller range than the big boys. What we do is carefully curate and design our collection for our audience. We know what we love and we don't stock anything we don't love. You don't have to scroll through pages of questionable designs with us. :)

Rated 5 out of 5 stars

Beautiful solid wood chunky hoop earrings

Another great purchase from arka I don’t buy anywhere else as the quality is great and the delivery fast.
This purchase was some lovely solid wood hoops for stretched ears I wasn’t sure of my exact size to bought 2 pairs in the end. The grain of the wood is beautiful the only negative is that they have a strong smell of either the polish or the wood sap when you first get them but I washed them and oil them with some coconut oil’s and it slowly goes away.
I have done this before with wooden ear plugs and spirals it works a treat :)

27 March 2024
Arka logo

Reply from Arka

Thanks for the review!

Rated 5 out of 5 stars

Exemplary service and products

The selection of jewellery is brilliant, and it's all excellent quality. I always get my orders promptly, and the packaging shows a real level of care. The purple packing paper and velvet jewellery bags are a beautiful touch.

15 March 2024
Unprompted review
Arka logo

Reply from Arka

Thanks for this lovely review!

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