Arka Reviews 

2,648
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and durable, with some pieces lasting for many years. Many people also appreciate the excellent value and affordable prices, making unique and beautiful jewelry accessible. The delivery service is frequently highlighted for its speed and efficiency, with items often arriving quickly and beautifully packaged. Reviewers are also very satisfied with the overall service, describing it as brilliant and consistently great. However, some customers also noted issues with product quality, specifically mentioning items breaking easily or not matching the appearance in online photos. There were also mentions of difficulty inserting certain earrings and concerns about the fragility of some designs.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the great quality and unique designs of the... See more

Quality

Customers consistently report positive experiences with product quality, often describing items as fantastic,... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting its speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great service and prompt... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be of great value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loy... See more

Company replied

Rated 5 out of 5 stars

I’ve been ordering since I was 15 yrs old, now nearly 32! Only had one item in that time I didn’t rate (Labret went weird/tarnished really quickly) however, everything else and bought quite a few thin... See more

Company replied

Rated 5 out of 5 stars

Top class products from a great wee company who make their customers feel very valued. Very reasonably priced. Also items are sent out very swiftly I personally don’t buy my flesh tunnels & plugs anyw... See more

Company replied

Rated 5 out of 5 stars

Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chu... See more

Company replied


Company details

  1. #159 of 289 best companies in Jewellery shop

Information provided by various external sources

Arka have been selling ear stretching and tribal inspired jewellery online since 2005. We are based in Brighton in the UK and sell worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(2,648)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

Excellent range, fast delivery and good quality. Will be ordering again!

29 February 2024
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Reply from Arka

Thanks Sarah!

Rated 3 out of 5 stars

Septum jewellery

Love the aesthetics of the nose jewellery I bought however after two days of wearing it has turned black and lost all its shine already :(

1 February 2024
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Reply from Arka

Hi Jasmine, I am not sure if you are referring to a silver or brass item. Both will tarnish over time.

Silver can go black due to body chemistry, (sweat) or makeup or moisture. This is very common and can happen at different rates for different people. (Some peoples body chemistry can make it happen faster) Silver can be bought back to being shiny with a silver cloth. Please Google that.

Brass will also tarnish for the same reasons.. Brass can be cleaned and brought back to being shiny by using vinegar or lemon juice! There are also brass cleaning cloths available. Please Google keeping brass jewellery shiny.

Or read our page on how to care for silver and brass items;
https://www.arka-shop.co.uk/blogs/views/caring-for-brass-silver-and-wooden-jewellery

Rated 5 out of 5 stars

Heartily Recommend

Dispatch and delivery were exceptionally quick. Communication was just as good every step of the way. Packaging was excellent, loved the little velvet pouch. 👌

31 January 2024
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Reply from Arka

Thanks for the great review Luke!

Rated 5 out of 5 stars

it was great price

it was great price, it arrived on time and was made of excellent quality material

8 January 2024
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Reply from Arka

Cheers Aaron! Thanks for the great review!

Rated 5 out of 5 stars

Lovely nose stud

Lovely nose stud, good value, easy to order, arrived swiftly.

8 January 2024
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Reply from Arka

Thanks for the review Jo!

Rated 5 out of 5 stars

Happy, thank you

Ordered some wooden Zulu rings size 00g. (For stretched ears).Arrived really quickly and nicely packaged. True to size. They are light and smooth finish. Had a bit of a job getting them in to start with. Require lots of jojoba oil and took a while to work out how to put them in (pull your ear down and go in with one corner then kind of massage them from the back of your ear). They need to go in at an angle. All in all pleased with my purchase and would buy from Arka again. Thank you.

2 January 2024
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Reply from Arka

Thanks for the review Ruth! Glad you got the rings in OK a bit of oil definitely helps if they are tight!

Rated 5 out of 5 stars

Fashionable earrings from this…

Fashionable earrings from this collection are a go-to choice for me; they effortlessly elevate my look, making me feel more confident and chic.

23 November 2023
Unprompted review
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Reply from Arka

Glad to hear you like our collection Isabelle! Thanks for the review.

Rated 5 out of 5 stars

Very pretty designs

Very pretty designs, super quick delivery and even gave me an extra thing for ordering twice and paying delivery again. Love this place

28 November 2023
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Reply from Arka

Thanks very much Emily x

Rated 5 out of 5 stars

Great every time

Great every time. Quick delivery, nice presentation, quality pieces

27 November 2023
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Reply from Arka

Thanks very much Pollymaria!

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