Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loy... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I’ve been ordering since I was 15 yrs old, now nearly 32! Only had one item in that time I didn’t rate (Labret went weird/tarnished really quickly) however, everything else and bought quite a few thin... See more
Company replied
Top class products from a great wee company who make their customers feel very valued. Very reasonably priced. Also items are sent out very swiftly I personally don’t buy my flesh tunnels & plugs anyw... See more
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Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chu... See more
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Company details
- #160 of 290 best companies in Jewellery shop
Information provided by various external sources
Arka have been selling ear stretching and tribal inspired jewellery online since 2005. We are based in Brighton in the UK and sell worldwide.
Contact info
United Kingdom
- arka@arka-shop.co.uk
- arka-shop.co.uk
4.7
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Arka
Thanks Alexandra!
I have purchased from Arka before and…
I have purchased from Arka before and I’m never disappointed by the items I have bought. Good quality at reasonable prices.
1 November 2023
Reply from Arka
:-) Thanks Vanessa!
Reply from Arka
Thanks very much for the lovely review Emma!
The website was easy to navigate
The website was easy to navigate. The item I bought was delivered very quickly and was completely what I expected. Great service.
31 October 2023
Reply from Arka
Thanks very much Zoe!
Simple to view and order and arrived…
Simple to view and order and arrived sooner than l expected, good quality…hope my son loves them
10 October 2023
Reply from Arka
Thanks Sarah! Hope he loves them too :)
Ordered from Canada and was super…
Ordered from Canada and was super impressed with how quickly it arrived.
Beautiful earrings, sad to see you have got rid of all your amazing wooden earrings for stretched ears but happy I was able to gift these to a friend.
Have ordered many times over the years and would highly recommend this shop to everyone. A++++
4 October 2023
Reply from Arka
Thanks very much Marlia!
As always from selection/purchase &…
As always from selection/purchase & delivery a very smooth experience & a great product.
2 October 2023
Reply from Arka
Cheers Steve! Thanks for the review
Want to give 5 star!
Ordering, processing and delivery all 100% 5*! I would like, however, to see a bigger range of tunnels for 20mm size! But brilliant otherwise, many thanks!
4 October 2023
Reply from Arka
Will do our best to keep stocking up on 20mm+ sizes. Thanks for the review!
Really quick delivery
Really quick delivery. Earring were larger than expected but that was a good thing! They are exceptional.
4 October 2023
Reply from Arka
Thanks for the great review Tracy! Glad you like the earrings!
Brilliant website with really great…
Brilliant website with really great products. Lovely nose ring received really quickly
2 October 2023
Reply from Arka
Thanks Sian! Glad you like the nose ring!
The product was great, listing is confusing
The product was great. Postage quick. However the listing is a bit confusing. The listing was for "tunnels"and the various photos showed a pair of tunnels.
However the listing is for a single earring. It says this at the end of the description which I apparently didn't read all they way to. Only realising my error once it arrived here in Australia. So now I'm logging in to buy a second earring :(
28 August 2023
Reply from Arka
I'm sorry you didn't see that. All our plugs and tunnels are sold individually and it does say that on every listing. Lots of our customers only have one ear stretched and only want to buy one plug. The picture shows two different angles of the item.
Reply from Arka
Yay! Thanks! Good to know the orders get down under nice and quick :)
Reply from Arka
Thanks very much Lilith! So glad you like them!
Unreliable
Every time I purchase something from this company, they never send my package. The first time i made a purchase was in January and didn’t receive it till March. This time I had made a purchase in early June and I still have not receive an update. It is August 18th and I live in the US.
UPDATED: To clarify, I have only made two purchases with this company and I still have not received my second purchase. The first one I had to email them to remind them that I had made a purchase and that is the only reason that they sent the package out. I have emailed them again, and I still have not received a response.
30 May 2023
Reply from Arka
I don't want to sound flippant but if we never send your packages how come you received them?
You could see from the date on the franking mark that we posted them the day after you ordered them.
I am sorry they have taken so long though. That's very slow... even for standard post to the USA.
You did have the option of using the much quicker tracked delivery which would have given you updates but you chose the standard service again. Maybe we will remove the cheaper option for the USA but it seems to work ok for other customers.
I just checked your address. Are you on a military base? Please email us.
My favourite shop for earplugs
Arka is my go-to shop when I want new ear jewellery. I love the selection of natural materials for the plugs and tunnels, and the beautiful ear hangers. The orders ship out really fast, often the next day, even when I messed up my postal address and sent them an e-mail to correct it. 12/10 would recommend
3 August 2023
Reply from Arka
Thanks for the great review Audrey!
Excellent as always great product but I…
Excellent as always great product but I got the wrong size. And there isn't a bigger one.
3 August 2023
Reply from Arka
Thanks for the review Peter. Sorry to hear you ordered the wrong size though. Drop us an email maybe we can help.
Not Disappointed
Fast delivery, clear communication, great value for money, plus items received do not disappoint.
3 August 2023
Reply from Arka
Yay! Thanks Steph!
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