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Rated 4 out of 5 stars

Products are great workmanship and materials. Order delayed several weeks while they waited for supplies. Shocked when the Canadian price which was more than US then added exchange rate on top. Not... See more

Rated 3 out of 5 stars

Love that you can wash the dresses! You were advertised as being made in the USA. I thought I was supporting designers that had not made a name for themselves yet. It did take a bit longer than exp... See more

Rated 4 out of 5 stars

I absolutely love ordering from Arnuz! The items are EXCELLENT quality, they look and fit well. The only reason for the 4 out of 5 stars is because it takes the items a little long to arrive. It takes... See more

Rated 1 out of 5 stars

Unclear for returns. Awful customer service. Clothing to big and not very good quality material as seen in the pictures/ads. Disappointed in most of my order and would like to return. Will not order f... See more

3.4

Average

TrustScore 3.5 out of 5

258 reviews

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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. First, I immediately sent an email to cancel my order after my daughter checked out the site. NO RESPONSE. I then had to wait for the order which takes much longer than advertised. I contacted them when I received my order to return the merchandise within the timeframe of returns and now they only want to refund me 1/4 of my money and asked for me to keep the items. WE MUST STOP COMPANIES SELLING LIKE THIS!

18 June 2023
Unprompted review
Rated 1 out of 5 stars

Arnuz dresses it's very bad quality

Arnuz dresses it's very bad quality - I did ordered 2 dresses $92.82 it probably cost $10.00 to make!!
The fabric cheap and painted on top, the dress size was way to small, waited for 4 weeks to deliver and not develop design. Looks like 1 class children was making the dresses! I never buy again and don't recommend to any body! Stop selling junk online!!

10 June 2023
Unprompted review
Rated 1 out of 5 stars

Cheap material and poor workmanship!!!

This company is a total fraud. Cheap, clothing and poor workmanship. The return policy is horrible. They claim on the website to have a US warehouse, but if you need to return something, (and they only accept returns on damaged items), they will jerk you around for days until they finally inform you that you will need to return the items to Dubai. ORDER FROM THIS COMPANY AT YOUR OWN RISK!!!!

14 May 2023
Unprompted review
Rated 1 out of 5 stars

WAY TO SMALL!!

I was really excited about the two dresses I ordered. Both dresses' size charts showed that the measurements would work for my body as a plus-size shopper. I was anticipating delivery because I was purchasing the dresses to wear to my cousin's wedding. I purchased both a bright patterned dress and a backup black dress. Upon receipt of my shipping notification, I checked back multiple times with no status change once so ever. This discouraged me but then all of a sudden it updated to say that my dresses were out for delivery so I was satisfied with that. Once I tried the dresses on I went back to be greatly disappointed. There is NO WAY the dresses were sized as advertised as they barely got on my body and didn't at all fit in a flowy and flattering way as was shown online. PLUS SIZE BUYERS BEWARE!

8 June 2023
Unprompted review
Rated 1 out of 5 stars

This is a total SCAM !!!

This is a total SCAM !!!! Bought two dresses for $89.98. They area shipped WITHOUT a receipt or return labels / instructions. Per website try say to email customer service to initiate return. They offered my to swap clothes. Then they offered me $15 and keep the crappy dresses . Then offered me $28. The clothes are not the same quality, fit or color as portrayed on website. I am reporting to Better Business Bureau and to Facebook. GARBAGE !!! I am so irritated with these scumbags !!!!!!!!!

11 June 2023
Unprompted review
Rated 1 out of 5 stars

Quality of clothing is poor

Quality of clothing is poor - flimsy and not as portrayed in the internet. Scam is right - unable to return and only got a portion of my money back. I can't agree more with the negative reviews. All is true - purchase at your own risk.

11 June 2023
Unprompted review
Rated 1 out of 5 stars

Run away

I finally got a refund after emailing back and forth for days. They shorted me with no explanation. Run. Run far away from this company.

7 June 2023
Unprompted review
Rated 1 out of 5 stars

SCAM……..I so wish I read these reviews…

***UPDATE*** I received the email today offering me $16 to keep my items. Absolutely unacceptable and unethical. Bad business practices. I replied to the email to request return information again. I will update review again with their response.

SCAM……..I so wish I read these reviews before purchasing. Quality of clothing was thin and cheap. I have emailed customer service several times regarding a return and have not received a response yet! DO NOT order from this TERRIBLE company. And one of the reasons I ordered from this company was that clothes were made in SC. NOT HAPPY and I will report to the BBB.

***UPDATE*** I received the email today offering me $16 to keep my items. Absolutely unacceptable and unethical. Bad business practices. I replied to the email to request return information again. I will update review again with their response.

6 June 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE from this company

DO NOT PURCHASE from this company. The clothes are not as advertised, poor quality and sized too small. Although the company advertises refunds/returns within 30 days of purchase, they do not accept your request for returns. Instead they try to offer you money to keep the unwanted items. I spent almost 200$ on their site and nothing fit or was as advertised. Instead of honoring my return request, they emailed me back to offer me $28 in return. Do not be scammed by this site or their sister site with is ARFYM.com that sells the same clothes and has the same customer service.

6 June 2023
Unprompted review

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