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Art.com Reviews 2,366

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the canvas prints, paper, and overall artistry, often exceeding their expectations. Many consumers appreciate the beautiful colors, true representations, and excellent framing options. The website is frequently highlighted for being well-organized, easy to navigate, and offering a vast selection of art and framing choices. Reviewers also commend the fast and secure delivery service, noting that items often arrive in perfect condition due to proper packaging. However, some customers experienced issues with their orders, such as dirt marks, damaged frames, or distorted images upon arrival. A few people also mentioned discrepancies in color compared to online images, leading to dissatisfaction. There were occasional concerns about packaging not being robust enough, and in some instances, the quality of the image resolution or framing was deemed poor.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are pleased with the quality of the artwork,... See more

Quality

Customers generally express satisfaction with the quality of products. Many reviewers praise the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy,... See more

Website

Reviewers mention positive feedback about the website. Customers find the website easy to use and navigate,... See more

Based on these reviews

Rated 4 out of 5 stars

The canvas print purchased is beautiful and perfect for our purposes. The only reason for the 4, instead of 5, star review is that on the first order there were "dirt/rub" marks on all 4 corners of t... See more

Company replied

Rated 4 out of 5 stars

Was disappoined when the expected day of delivery came and went. Waited all day. No explanation. Arrived the next day. I also think that maybe two screws/nails would have been helpful. It’s a beauti... See more

Company replied

Rated 5 out of 5 stars

I was excited when I opened the print of Matilda of Tuscany. The quality was even better than I had anticipated. Nice heavy paper, beautiful color, and easy to frame. Used as a prop for a medieval... See more

Company replied

Rated 5 out of 5 stars

Order arrived damaged in transit with FedEx. Emailed customer support with photos of damage. Responded within hours stating a replacement item was being prepared and no need to return damaged item. I’... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. Home Furniture Shop
  3. Homewares Shop
  4. Picture framing shop
  5. Poster Shop

Written by the company

Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The Art.com site is well organized, and worth the money

The Art.com site is well organized, with the different categories of styles. I love that it comes framed or unframed, the size you choose, and the colors are true! I'm an artist myself and very particular about what I want, and I love trading it out seasonally! Art.com doesn't break the bank but the quality is worth every penny!

23 March 2026
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Reply from Art.com

Thanks so much—we truly value your feedback and your loyalty as a customer.

Rated 5 out of 5 stars

The prints are beautiful

The prints are beautiful. Shipping was extremely fast, and I am so thrilled to have found a site that doesn't sell AI-generated garbage with flowers growing out of cats' tails, etc. These are real artists' works and are absolutely beautiful quality.

27 March 2026
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Reply from Art.com

Hearing from customers like you helps us do better—thank you!

Rated 5 out of 5 stars

Framed Chrysler Building at Night

Outstanding artwork in a perfect frame, promptly shipped in a very safe carton. Outstanding shopping and fulfillment experience. Outstanding Customer Service Reps added greatly to positive nature of the event.

26 March 2026
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Reply from Art.com

Thank you for your kind words—we’re lucky to have customers like you.

Rated 5 out of 5 stars

Ordered two posters of "old St Pete…

Ordered two posters of "old St Pete Florida. The color on both is Awesome ! The fit my frames perfectly. Did not have to alter them at all.

26 March 2026
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Reply from Art.com

Thank you! We’re always listening and appreciate hearing from customers like you.

Rated 5 out of 5 stars

Better than I anticipated

I was excited when I opened the print of Matilda of Tuscany. The quality was even better than I had anticipated. Nice heavy paper, beautiful color, and easy to frame. Used as a prop for a medieval end of school year project for a homeschooler. It enhanced the presentation as you could visualize yourself in the portrait. My granddaughter will keep it forever.

26 March 2026
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Reply from Art.com

Your feedback means a lot to us—thank you for being a valued customer.

Rated 5 out of 5 stars

Just the right art piece

The search for the right art piece for my kitchen took a little while, but when I found it I knew it was exactly what I wanted. Ordering was easy and delivery was right on time.

26 March 2026
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Reply from Art.com

We’re grateful for your support and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Recommend Art.com

Website easy to use. Delivery prompt. Framed print was well packaged. Good value.

26 March 2026
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Reply from Art.com

Thanks so much—we truly value your feedback and your loyalty as a customer.

Rated 5 out of 5 stars

Creased photo

Bent photo was immediately replaced. Very satisfied with the replacement

24 March 2026
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Reply from Art.com

Your feedback helps us make things better — thank you for your trust and for being a valued part of our community.

Rated 5 out of 5 stars

The quality of the piece is…

The quality of the piece is outstanding, love it! Arrived so well packaged I could hardly open, loved that! Lastly, looking at my Woods of Tranquility makes me relax and enjoy the day! Will purchase more from Art.com!!

26 March 2026
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Reply from Art.com

We value your opinion and truly appreciate your continued support. Thank you for being our customer!

Rated 5 out of 5 stars

fast service

fast service, great job!

25 March 2026
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Reply from Art.com

Thank you for letting us know how we’re doing — your feedback makes a real difference.

Rated 5 out of 5 stars

Our new framed print is stunning!

The choice of art and frames is fantastic and the time to receive the art was very reasonable. The print quality and color representation are pleasing as well. Best of all; the print looks beautiful in our room. Once again: great job!

25 March 2026
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Reply from Art.com

We’re so grateful for your feedback and your continued loyalty. Thank you for being part of our journey!

Rated 5 out of 5 stars

Colors and quality were exactly as I…

Colors and quality were exactly as I had hoped. Well packaged. Arrived sooner than expected. Canvas print of very old tiles depicting an ancient soldier.

23 March 2026
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Reply from Art.com

Your input helps us improve — thank you for taking the time to share it and for choosing us.

Rated 5 out of 5 stars

I hardly have the words

I hardly have the words. This arrived and I have never been so over the moon over an outcome. Beautiful, tasteful, well crafted and the perfect piece for my home.

25 March 2026
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Reply from Art.com

Thank you for your feedback! We’re grateful for your trust and for being one of our valued customers.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great artwork!

24 March 2026
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Reply from Art.com

Thank you for sharing your thoughts — your feedback helps us grow and serve you better.

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