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Art.com Reviews 2,366

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the canvas prints, paper, and overall artistry, often exceeding their expectations. Many consumers appreciate the beautiful colors, true representations, and excellent framing options. The website is frequently highlighted for being well-organized, easy to navigate, and offering a vast selection of art and framing choices. Reviewers also commend the fast and secure delivery service, noting that items often arrive in perfect condition due to proper packaging. However, some customers experienced issues with their orders, such as dirt marks, damaged frames, or distorted images upon arrival. A few people also mentioned discrepancies in color compared to online images, leading to dissatisfaction. There were occasional concerns about packaging not being robust enough, and in some instances, the quality of the image resolution or framing was deemed poor.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are pleased with the quality of the artwork,... See more

Quality

Customers generally express satisfaction with the quality of products. Many reviewers praise the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy,... See more

Website

Reviewers mention positive feedback about the website. Customers find the website easy to use and navigate,... See more

Based on these reviews

Rated 4 out of 5 stars

The canvas print purchased is beautiful and perfect for our purposes. The only reason for the 4, instead of 5, star review is that on the first order there were "dirt/rub" marks on all 4 corners of t... See more

Company replied

Rated 4 out of 5 stars

Was disappoined when the expected day of delivery came and went. Waited all day. No explanation. Arrived the next day. I also think that maybe two screws/nails would have been helpful. It’s a beauti... See more

Company replied

Rated 5 out of 5 stars

I was excited when I opened the print of Matilda of Tuscany. The quality was even better than I had anticipated. Nice heavy paper, beautiful color, and easy to frame. Used as a prop for a medieval... See more

Company replied

Rated 5 out of 5 stars

Order arrived damaged in transit with FedEx. Emailed customer support with photos of damage. Responded within hours stating a replacement item was being prepared and no need to return damaged item. I’... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. Home Furniture Shop
  3. Homewares Shop
  4. Picture framing shop
  5. Poster Shop

Written by the company

Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Beautiful high quality print.

We have moved to a new house and wanted new art. This company has a great selection of quality art. The pictures arrived on time and in good condition.

17 March 2026
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Reply from Art.com

We truly appreciate your feedback and your continued support as a valued customer.

Rated 5 out of 5 stars

Really satisfied

Really satisfied with the product and the delivery time.

24 March 2026
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Reply from Art.com

Thanks for being part of our community and helping us improve with your feedback.

Rated 5 out of 5 stars

Happy Customer

I have used Great Big Canvas in the past but they do not put the hanging device on the art. You have won me over! It was so easy to hang all ready to go. You even sent me the nail and hanger !

24 March 2026
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Reply from Art.com

We're always listening and learning—thanks so much for your insight.

Rated 5 out of 5 stars

Excellent service

Fast shipping, perfect packing. I love the picture and frame thank you

24 March 2026
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Reply from Art.com

Thank you! Your feedback helps shape what we do and how we grow.

Rated 5 out of 5 stars

Buffalo Picture with Snow

The buffalo picture was purchased for a mountain/Colorado style home. It came packaged very nicely, I love it on the metal in my client loved it. I put it right above his bookshelves.

24 March 2026
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Reply from Art.com

Hearing from customers like you helps us do better—thank you!

Rated 5 out of 5 stars

Good quality framing

Good quality framing
Good quality packaging
Good quality print
Delivered on time.
Multi purchases all excellent experiences

23 March 2026
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Reply from Art.com

Your feedback is incredibly valuable to us—thank you for being a part of our journey.

Rated 5 out of 5 stars

Great Quality

I have ordered 2 pieces and they are so pretty. The only thing I would suggest is being able to reach out to someone via chat during the process with questions.

17 March 2026
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Reply from Art.com

We're thankful for your feedback and honored to have you as a customer.

Rated 5 out of 5 stars

Quick

Quick, beautiful picture, ready to hang. So easy

17 March 2026
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Reply from Art.com

Thanks a ton—your thoughts help us keep improving for awesome customers like you.

Rated 5 out of 5 stars

Very good experience

Very good experience - picture packaged with care - delivery prompt

23 March 2026
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Reply from Art.com

We appreciate you! Thanks for the feedback and for being part of our community.

Rated 5 out of 5 stars

Pristine service

Have come to appreciate what Art.com ships arrives in pristine condition.

23 March 2026
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Reply from Art.com

Your feedback means a lot to us—thank you for being a valued customer.

Rated 5 out of 5 stars

Flawless customer service

I ordered from art.com twice in the last month, after we repainted and spruced up our living room. The first order arrived perfect with no hiccups.

The second order arrived damaged. I contacted art.com as soon as it arrived and let them know what had happened. They got back to me within the hour, confirmed I still wanted the item I had chosen, and got the replacement in the mail immediately.

I did not have to send back the damaged item. So I listed it on my local Buy Nothing, and everybody’s delighted!

Flawless customer service. I appreciate it so much.

23 March 2026
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Reply from Art.com

We’re grateful for your support and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Art.com is an excellent choice!

I really like using Art.com because I can choose exactly what I want and have it framed to suit my taste and not have to accept what is available in the stores. The framing is always professional and the artwork is high quality. I am very pleased with the finished product. Delivery is secure and fast.

23 March 2026
Art.com logo

Reply from Art.com

Thanks so much—we truly value your feedback and your loyalty as a customer.

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