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Art.com Reviews 2,366

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the canvas prints, paper, and overall artistry, often exceeding their expectations. Many consumers appreciate the beautiful colors, true representations, and excellent framing options. The website is frequently highlighted for being well-organized, easy to navigate, and offering a vast selection of art and framing choices. Reviewers also commend the fast and secure delivery service, noting that items often arrive in perfect condition due to proper packaging. However, some customers experienced issues with their orders, such as dirt marks, damaged frames, or distorted images upon arrival. A few people also mentioned discrepancies in color compared to online images, leading to dissatisfaction. There were occasional concerns about packaging not being robust enough, and in some instances, the quality of the image resolution or framing was deemed poor.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are pleased with the quality of the artwork,... See more

Quality

Customers generally express satisfaction with the quality of products. Many reviewers praise the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy,... See more

Website

Reviewers mention positive feedback about the website. Customers find the website easy to use and navigate,... See more

Based on these reviews

Rated 4 out of 5 stars

The canvas print purchased is beautiful and perfect for our purposes. The only reason for the 4, instead of 5, star review is that on the first order there were "dirt/rub" marks on all 4 corners of t... See more

Company replied

Rated 4 out of 5 stars

Was disappoined when the expected day of delivery came and went. Waited all day. No explanation. Arrived the next day. I also think that maybe two screws/nails would have been helpful. It’s a beauti... See more

Company replied

Rated 5 out of 5 stars

I was excited when I opened the print of Matilda of Tuscany. The quality was even better than I had anticipated. Nice heavy paper, beautiful color, and easy to frame. Used as a prop for a medieval... See more

Company replied

Rated 5 out of 5 stars

Order arrived damaged in transit with FedEx. Emailed customer support with photos of damage. Responded within hours stating a replacement item was being prepared and no need to return damaged item. I’... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. Home Furniture Shop
  3. Homewares Shop
  4. Picture framing shop
  5. Poster Shop

Written by the company

Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Was disappoined when the expected day…

Was disappoined when the expected day of delivery came and went. Waited all day. No explanation. Arrived the next day. I also think that maybe two screws/nails would have been helpful. It’s a beautiful picture and expensive. Just saying…….. Susan Kern

9 March 2026
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Reply from Art.com

Thank you for sharing your thoughts — your feedback helps us grow and serve you better.

Rated 5 out of 5 stars

Timely

Timely, well packaged

6 March 2026
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Reply from Art.com

Thanks for your feedback! We're grateful for the opportunity to serve you.

Rated 5 out of 5 stars

A beautiful piece of art

A beautiful piece of art. I ordered the really big size. It got here OK, but I would suggest more corner bolstering because the frame's finish got rubbed off in a couple of places. But nothing that isn't easily fixable with a paint pen. It's a gorgeous work of art!

17 March 2026
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Reply from Art.com

We really appreciate your input—it helps us grow and better serve amazing customers like you.

Rated 5 out of 5 stars

Excellent overall experience

Ordering was simple, except for the huge number of beautiful options from which to choose. The picture was shipped quickly and securely packaged. The picture was very attractive and nicely framed. Overall, a very satisfying experience.

12 March 2026
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Reply from Art.com

Thank you! We’re always listening and appreciate hearing from customers like you.

Rated 5 out of 5 stars

Art.com is user friendly navigation and…

Art.com is user friendly navigation and presenting options for providing fine art prints on different mediums and sizes. The artworks I received are beautiful and accentuate the interior decor. Thank you!

13 March 2026
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Reply from Art.com

Thank you for sharing your experience—we value your voice and your business.

Rated 5 out of 5 stars

Great Art

The ordering process was easy and straightforward. The art prints were packaged very well and arrived in excellent condition. They also arrived early. I’m happy with the framing. They all look great on the wall.

17 March 2026
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Reply from Art.com

Thanks for your feedback! We're grateful for the opportunity to serve you.

Rated 5 out of 5 stars

Quick shipping and prints packaged…

Quick shipping and prints packaged securely. 2nd time ordering from here and will order in the future if I need more prints!

11 March 2026
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Reply from Art.com

We really appreciate your input—it helps us grow and better serve amazing customers like you.

Rated 5 out of 5 stars

Great prints

Great prints! Not smudged like my experience with other places. Would buy there again :)

12 March 2026
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Reply from Art.com

Thank you! We’re always listening and appreciate hearing from customers like you.

Rated 3 out of 5 stars

I STILL HAVE NOT RECEIVED MY ORDER THAT…

I STILL HAVE NOT RECEIVED MY ORDER THAT WASTOLD WOULD ME HERE LAST TUESDAY 3/24.......

17 March 2026
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Reply from Art.com

I'm truly sorry for your experience. A member of our Customer Care team will be reaching out to assist you. Thank you.

Rated 4 out of 5 stars

Very nicely done

The finished piece was beautifully and expertly executed with quality materials. I was slightly disappointed that the hanging hardware was a sawtooth bracket instead of eye hooks and picture wire. I assume this is because I chose a metal rather than a wooden frame. Excellent packaging and shipping. Overall, delighted with the result!

11 March 2026
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Reply from Art.com

We're thankful for your feedback and honored to have you as a customer.

Rated 1 out of 5 stars

This is incredibly low quality

This is incredibly low quality. The frame doesn't connect at the corner and has huge gaps. The mat looks like it has water damage and is crinkled. The image itself lacks color and depth and like a very low quality print. I can't believe this was almost $200, I could've printed something myself with better quality.

12 March 2026
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Reply from Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering

12 March 2026
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Reply from Art.com

We’re grateful for your support and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Picture looked perfect in our room

Picture looked perfect in our room. Was exactly as I expected it to be and was well made!

11 March 2026
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Reply from Art.com

Your feedback helps us make things better — thank you for your trust and for being a valued part of our community.

Rated 5 out of 5 stars

This company does a fantastic job

This company does a fantastic job! You will not be sorry you placed an order. They are the only art company I will order from!

11 March 2026
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Reply from Art.com

We value your opinion and truly appreciate your continued support. Thank you for being our customer!

Rated 5 out of 5 stars

great customer support

great customer support, art, and fast shipping

11 March 2026
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Reply from Art.com

Thank you for letting us know how we’re doing — your feedback makes a real difference.

Rated 5 out of 5 stars

We love our large framed canvas from…

We love our large framed canvas from Art.com. ordering and shipping were seamless and the piece arrived with everything needed to hang.

9 March 2026
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Reply from Art.com

We’re so grateful for your feedback and your continued loyalty. Thank you for being part of our journey!

Rated 5 out of 5 stars

Great collections from which to choose

Great collections from which to choose. Their website is easy to navigate and allows you to create the perfect finished look for your art.
In addition, their Customer Service is excellent.

10 March 2026
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Reply from Art.com

Thank you for your feedback! We’re grateful for your trust and for being one of our valued customers.

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