What a lovely shop! We were buying online and were delighted with the range of arts and crafts to choose from. Lovely website and fast delivery of our chosen item, which was fragile but packed careful... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered two bottles of handwash - the Amber Dark Honey & Tobacco and Yorkshire Coast Rock Salt & Driftwood and they arrived very well packed in super fast time. They are so luxurious and smell absol... See more
Company replied
This is the second year I've ordered vouchers for an elderly relative. I say this because I've made the same mistake twice and ordered a digital card which they can't use. It was all sorted for me wit... See more
Company replied
We have our 55th wedding anniversary soon. My husband has frontotemporal dementia which has its roots in motor neurone disease. He will not remember the anniversary and I bought the painting for bot... See more
Company replied
Company details
- #56 of 372 best companies in Gift shop
- #5 of 25 best companies in Art Handcraft
- #4 of 16 best companies in Shopping outlet
Written by the company
Art & Soul offers a diverse range of Art & Photography, Gifts, Jewellery, Home Fragrance, Greeting Cards, Prints, Bath & Body, Homeware & Stationary for shoppers to buy. By providing permanent, shared retail spaces for artists & makers to display and sell their work in high street locations we provide a unique shopping experience for visitors to our stores in Leeds, Beverley & Hull, Yorkshire. Art & Soul is a growing community of over 300 resident artists and 20,000+ products where shoppers can find something very different to other high street locations.
Contact info
Unit 2A, Flemingate Shopping Centre, HU17 0NW, Beverley, United Kingdom
- 01482 888625
- contact@artandsoulhub.co.uk
- artandsoulhub.co.uk
4.9
Excellent
420 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The most gorgeous products made by…
The most gorgeous products made by independents - all unique & can find something for everyone, I could buy the whole shop! Delivery arrived within 2 days which was amazing :) thank you!!
15 September 2024
Reply from Art & Soul
What a fantastic review! We really appreciate the lovely feedback and are so glad you love what we have to offer at Art & Soul. We are so grateful to offer a wide variety of beautiful handmade products made by so many artists.
Reply from Art & Soul
Thank you for the positive review. We are pleased to hear that you think our products are great and were happy with the service provided.
I had a great experience with this…
I had a great experience with this company. My order was delivered quickly and well packaged. It’s a beautifully crafted item and I’d highly recommend Art & Soul.
3 September 2024
Reply from Art & Soul
We are thrilled that you had a great experience with us and loved your order. We're grateful we can showcase a variety of products created by so many amazing artists and small businesses. Thank you for the review and lovely recommendation.
Reply from Art & Soul
Thank you for the review, we're delighted to hear you had a smooth and pleasant online shopping experience with us. We hope we can accommodate you again in the future.
Jug and vases
Excellent one off pieces very pretty and practical good people to deal with.
1 August 2024
Reply from Art & Soul
We're so happy you think our selection of products is excellent and that the service was good. We pride ourselves on being able to offer so many lovely, hand crafted products to pick from. Thank you for the kind review.
Lovely company
I like this website because the products are unique and unusual and nice quality. I bought a hand made bowl with a mouse and use it for the gerbils sand bath and it’s the cutest.
9 August 2024
Reply from Art & Soul
What a lovely review! Thank you, we are grateful we can showcase a variety of products created by so many amazing artists and small businesses. We also love to hear about what people do with our products after purchasing. I hope the gerbils enjoy their new bowl.
Very happy with purchase
7 June 2024
Reply from Art & Soul
Thank you for the review. We're so glad you were happy with your purchase.
Exactly what was looking for
Exactly what was looking for, despatched promptly and arrived well packaged and in good order.
19 July 2024
Reply from Art & Soul
We're so pleased you found exactly what you were looking for at Art & Soul. We do believe we have gifts to suit everybody! It's also great to hear you were happy with the service provided, thank you.
Very smooth no issues thanks
20 July 2024
Reply from Art & Soul
It's great to know you were happy with the service provided, thank you for the review.
Fast delivery
Fast delivery, very well packaged. Couldn't fault my experience with art and soul
20 July 2024
Reply from Art & Soul
Thank you for the great review, we're delighted to know you couldn't fault the service provided. We hope we can accommodate you again in the future.
Delighted Customer
Very quick response to my question regarding delivery. I ordered the Periwinkle Shell and it arrived quicker than I expected, it was very well wrapped and is beautiful. I think a little card inside to say it was Art and Soul would have been a lovely touch as this was a gift for someone else.
9 July 2024
Reply from Art & Soul
We're pleased to hear you were happy with the service provided, and we hope the recipient of the beautiful Periwinkle Shell loves their gift. Many thanks for the feedback and the great suggestion! Going forward we will include a business card in all our packages.
Excellent service and product
I ordered Friday and received midday Monday. Excellent service. Jewellery ordered absolutely beautiful and exactly as the picture. Have ordered before and will again. Christmas is coming ......😁
15 July 2024
Unprompted review
Reply from Art & Soul
We have so much beautiful handmade jewellery to offer, we're so glad you found a piece of jewellery perfect for you, and that you were happy with the service provided. Thank you for the lovely review, we're excited to welcome you back at Christmas time!
Reply from Art & Soul
We are delighted to hear you were happy with the service provided and that your items arrives safe and sound. We would love to accommodate you again in the future.
gorgeous go-to for gifting
Such a gorgeous shop! We should all be supporting local and independent businesses, and this one is my favourite! I almost solely buy gifts here now.
3 June 2024
Reply from Art & Soul
We're so happy to hear Art & Soul is your go-to shop for gifts. We're grateful we can showcase a variety of products created by so many amazing artists and small businesses. Thanks for the wonderful review!
What a great find
I got a great product half price in the sale, which was delivered promptly. Can't fault and would highly recommend.
3 June 2024
Reply from Art & Soul
Thank you for the lovely review. Isn't it fantastic to find a product you love and then it's also on sale! We're so pleased to hear you were happy with your purchase and the speedy service.
Reply from Art & Soul
We're so glad to hear your print is perfect for you! Thank you for choosing to shop with Art & Soul and therefore supporting the many artists and makers that sell with us.
Favourite shop
Excellent products and customer service. So many lovely things to pick from.
19 May 2024
Reply from Art & Soul
We appreciate the lovely feedback, thank you. We pride ourselves on being able to offer so many lovely, hand crafted products to pick from.
Reply from Art & Soul
Thank you for the review. We're delighted to hear that you're super happy with the service and that your parcel arrived safe and sound. We hope we can accommodate you again in the future.
Excellent products and five star plus…
Excellent products and five star plus service in all areas, thank you
8 May 2024
Reply from Art & Soul
We're so pleased you think so! We're grateful we can showcase a variety of products created by so many amazing artists and small businesses. Many thanks for the lovely review.
Beautiful earrings!
Very quick delivery and beautifully crafted ceramic earrings in the exact shade I needed!
14 May 2024
Reply from Art & Soul
Thank you for choosing Art & Soul when shopping for your earrings, I'm glad they're exactly what you were looking for! We do strive to provide high quality, hand crafted products. We're so happy that you had a great shopping experience and we hope we can accommodate you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.