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Artisan Deli Market Reviews 

1,434
•
TrustScore 5 out of 5

4.8

Gift shop
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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the company for its excellent product selection, offering a wide range of high-quality items that allow for personalized gift choices. Customers find the ordering process straightforward and easy, often highlighting the helpful and proactive customer service which ensures a smooth experience. Many people appreciate the reliable and timely delivery, with frequent updates and careful packaging ensuring gifts arrive as expected and beautifully presented. However, some customers also noted issues with delivery, specifically experiencing delays where orders arrived later than the selected date, which was particularly problematic for perishable items or time-sensitive gifts.

What people talk about most

Product

Clients share positive opinions on product, highlighting the excellent selection and quality of items... See more

Delivery service

Customers had positive experiences with delivery service, with many reporting that their orders arrived on... See more

Order

Users describe positive interactions with order, highlighting the ease and simplicity of the ordering... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of products and... See more

Service

Customers consistently note positive experiences with service, describing it as quick, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company offered a range of products that I knew would suit the recipient. I was aiming for wine, chutneys ,chocolate rather than cheese and the usual Xmas goods and found everything I wanted w... See more

Rated 5 out of 5 stars

The experience was exemplary. So easy to order, delivery on time, and more importantly delicious goods. The hamper was a gift(hamper also super) and my friends were extremely impressed with the wine... See more

Rated 5 out of 5 stars

We ordered a hamper as a Christmas present for our daughter. We selected a wide variety of items and found the choice and ordering process to be very good. The items were all good quality from lesser... See more

Rated 5 out of 5 stars

I really enjoyed choosing the gifts for my hamper to make it special and individual and the choice of items was excellent: Ordering and sorting delivery dates was very easy and I was kept informe... See more

Company details

  1. #123 of 374 best companies in Gift shop
  2. #23 of 69 best companies in Corporate gift supplier
  3. #4 of 12 best companies in Food, Beverages & Tobacco
  4. #12 of 59 best companies in Food products supplier
  5. #4 of 17 best companies in Gift basket shop

Written by the company

Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.

Our Promise:

Written by the company

Punctuality, Our Commitment
Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
Eco-Packaging, Always
Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
Taste-Tested Quality Assured
Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
Tailored to Delight
Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.

Punctuality, Our Commitment

Named Day Delivery

Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,434)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Good quality supplies let down by delivery issues…

Good quality supplies let down by delivery service.
The choice of items is good, and was well packed.
Sadly, the delivery parcel was left in a car parking space outside in the pooring rain. There was no attempt to deliver to the door, or contact the recipient to inform them the parcel had arrived.

4 October 2024
Rated 5 out of 5 stars

Service easy to use

Service easy to use. A good selection of items to choose from. Very quick response from customer service. Recipient’s very happy with the hamper.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Great range, fast delivery.

Great range of products to make your own hamper. From savoury to sweet, a nicely proportioned option. Loved the range of gift boxes and delivery was super fast. Thanks so much for your help!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I wanted to send a gift hamper to my brother who lives in the UK. I searched a number of websites before finding Artisan Deli Market, There I found the perfect hamper and placed my order. I wanted to change the delivery date and so I emailed Customer Service with my inquiry. A service representative, Annie, was able to reschedule the delivery date. She also noticed that I had failed to include a greeting and asked if I would to add one. I was grateful that I was still able to get my birthday message included.

Additionally, I received multiple text messages from Artisan Deli Market with updated tracking on my gift. I also received a notice that the hamper had been delivered. I would definitely use Artisan Deli Market again in the future.

29 August 2025
Unprompted review
Rated 4 out of 5 stars

Good updates regarding delivery

Good updates regarding delivery. It was a birthday present and loved I could pick the items. One star off as a lot of the smaller chutneys were not available. My friend loved the gift and I felt it was a cut above the ordinary cheese and wine hampers

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company

Lovely company, I like that you have loads of choice to pick when creating a hamper and delivery was on time. A great idea for a birthday present

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Easy to use website
Quality cheese and snacks
I have used this company several times and never been disappointed
Delivered on time
Brilliant

5 August 2025
Unprompted review

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