Aruba Aloe EU Reviews 

374
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often finding them soothing, healing, and beneficial for various skin needs, with many considering them household staples. People appreciate the fast and efficient delivery service, noting that orders arrive promptly and are well-packaged, contributing to a smooth overall experience. Reviewers frequently highlight the overall excellent service and express high satisfaction with their purchases, often recommending them to others. However, some customers also noted issues with the delivery process, such as packages being left in collection boxes or experiencing wrong deliveries.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and fast delivery... See more

Quality

People report positive experiences with product quality, consistently describing items as wonderful,... See more

Order

Reviewers mention positive feedback about their orders, with many praising the quick delivery and accurate... See more

Service

Customers consistently report positive experiences with the service, often highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried Aruba Aloe gel when I was in Aruba a few years ago and it is excellent on itchy, sensitive skin. However it is a long and costly trip to Aruba even though it is a wonderful country when you ar... See more

Company replied

Rated 5 out of 5 stars

Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care c... See more

Company replied

Rated 5 out of 5 stars

Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them an... See more

Company replied

Rated 5 out of 5 stars

We have been using Aruba Aloe products for years after visiting the island and touring their facility. It's top notch, and we are always pleased with whatever we buy. Their products are a staple in ou... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Cosmetics shop

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(374)

153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was great

Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care cream. I know the shops on the island and noticed that there is a bigger selection of products, so I’m looking forward to be able to shop for them online in Europe sometime soon.

2 February 2026
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your lovely review! We’re so glad you enjoyed the fast delivery, careful packaging, and especially your favorite products. 🌿
We appreciate your feedback about the wider in‑store selection — we will surely take this into consideration.
Thanks again for your support! 💚

Rated 5 out of 5 stars

Quick delivery …

Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them and have recommended to family who now order as well.

26 January 2026
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Maria,

Thank you so much for your wonderful 5-star review! 🌟 We’re thrilled to hear that your order arrived quickly and that you’ve had such a great experience with our products. It’s especially great to know our deodorants work well for you without causing allergic reactions — that means a lot to us.

We truly appreciate you recommending Aruba Aloe to your family as well. Thanks for being part of our community! 💚

Warm regards,
Aruba Aloe Team

Rated 1 out of 5 stars

Die Ware ist super, aber der Lieferdienst eine Frechheit

Die Ware ist super, aber der Lieferdienst, legte das Paket in eine Abholbox, obwohl wir zu Hause waren. Es wurde weder an der Gegensprechanlage, noch an der Wohnungstür angeläutet. Ich sehe nicht ein, das ich meinen Paket nachlaufen muss, nur weil der Lieferdienst zu faul war

The product is great, but the delivery service left the package in a collection box even though we were home. They didn't ring the intercom or the doorbell. I don't see why I should have to chase after my package just because the delivery service was too lazy.

5 January 2026
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Norbert,

Thank you for your message. I’m glad to hear that you’re satisfied with the product itself, but I’m very sorry about the delivery experience you described.

It’s understandable to be frustrated when a package is left in a collection box despite someone being home, especially when no attempt was made to ring the intercom or doorbell. That is not the level of service we expect from our delivery partners.

We take this feedback seriously and will pass your comments on to the delivery service so they can address this issue and prevent it from happening again. You should not be inconvenienced due to a lack of proper delivery attempts.

Thank you for bringing this to our attention, and we appreciate your patience.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Fresh like Aruba Aloe🫡

Excellent products and fast shipping! 🏆

27 November 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Frank,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our products and the fast shipping. We truly appreciate your support!

Team Aruba Aloe

Rated 5 out of 5 stars

Fast Delivery of a great product

Great quality product, fast delivery, would buy again

20 November 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi.
Thank you so much for your kind feedback! We're glad to hear you’re happy with the product and the fast delivery. We really appreciate your support and would be delighted to serve you again.


Team Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Matt,
Thank you so much for your kind feedback! We're delighted to hear that you're happy with our products and the fast delivery.
We truly appreciate your support!

Team Aruba Aloe

Rated 5 out of 5 stars

Love the products

Love the products. The delivery is Quick. In the shop at Aruba, people are very nice. So everything is very good. It's expensive but wearth it

27 November 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Ellen,

Thank you so much for your wonderful feedback! We're thrilled to hear that you love the products and appreciated the quick delivery. It's great to know you also had a positive experience at our Aruba shop. We truly appreciate your support and are glad you think the products are worth it!

Team Aruba Aloe

Rated 5 out of 5 stars

perfect

perfect !!!

12 November 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Stephanie,
Dankjewel voor je mooie bericht, we waarderen het enorm!

Team Aruba Aloe

Rated 5 out of 5 stars

Using Aruba Aloe Vera since more then…

Using Aruba Aloe Vera since more then 30 years.Best after Shave and Skin care ever.

12 November 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Leon,
Thank you so much for being a loyal Aruba Aloe customer for over 30 years! We’re truly honored to be part of your daily skincare routine. It’s wonderful to hear that our products continue to give you the after-shave comfort and skin care you enjoy. Your trust and support mean a great deal to us! If there’s ever anything you need, we’re here for you.

Team Aruba Aloe

Rated 3 out of 5 stars

I absolutely love the products but…

I absolutely love the products but failing to use (pre-paid) gift cards in combination with a discount is mind-blowing to me.

And please if you buy a cleanser and (very) tiny eye gel, think about the size of the box youre sending it to me. I think you could have put at least 10 times the order in that box....

@arubaaloe
No that’s incorrect. I got a new gift card code because the original didn’t work. But it is strange that you cannot use a gift card with a discount code. Because a gift card is already paid and not a discount.

7 November 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Suzanne. Thank you for your message. You used a discount code due to a technical problem with the gift cards which we tried to solve for you by giving you a discount code. Unfortunately, it is not possible to use 2 or more discount codes for an order. Best regards, Team Aruba Aloe
Hi Suzanne, Due to the issue with the gift card I had to create a discount code, I am aware a gift card is not a discount code, but in this situation, I had no other option. Best regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Excellent delivery times

Excellent delivery times. Everything arrived as ordered.
Only negative is thr Shipping to Ireland is very expensive.

30 October 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Annie,
Thank you for your review! We’re glad your order arrived on time and as expected.
We appreciate your feedback about shipping costs to Ireland.

Team Aruba Aloe

Rated 5 out of 5 stars

Thank you Royal Aruba Aloe

I am an Aruban abroad and thrilled to be able to have a constant supply .
Aloe from Aruba is second to none . The products are soothing , healing , strengthening .
Masha danki Royal Aruba Aloe .

27 October 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Ilse,
Thank you so much for your kind words!
We’re truly honored to hear that our products bring a bit of Aruba to you abroad. 🌴
Your support means the world to us — we’re proud to share Aruba’s natural healing power wherever you are!

Masha danki for being part of the Royal Aruba Aloe family. 💚

Rated 5 out of 5 stars

Fast response.

Fast response.

27 October 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Sheila,
Thank you so much!
We’re glad to hear you’re happy with our quick response. 😊

Best regards,
Team Aruba Aloe

Rated 5 out of 5 stars

You get what you want and on the day…

You get what you want and on the day they say that you will receive it

23 October 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thanks so much for your feedback! We’re happy to hear you got exactly what you wanted, right on time!

Team Aruba Aloe

Rated 5 out of 5 stars

Delighted to find it available in Europe

Was given a tube of this which was bought in Aruba. Very sad when it was finished. So delighted to get some more.

8 October 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Allison,
We’re so happy you found us in Europe! Thank you for your lovely feedback and for choosing us again.

Kind regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Excellent service!

6 October 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

thank you! We’re so glad you enjoyed our service!
Kind regards,
Team Aruba Aloe

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look