Aruba Aloe EU Reviews 332

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their effectiveness for various skin needs and their pleasant scents. Many consumers appreciate the fast and efficient delivery service, noting that orders arrive promptly and as expected. The overall service is frequently described as excellent, making the purchasing process smooth and satisfying for many. However, some customers experienced issues with the delivery service, such as packages being left in collection boxes despite being home, or not receiving their package at all. A few people also mentioned receiving incorrect products or having gift card codes that didn't work initially. Additionally, one reviewer noted that a product was very perfumed, which might not be suitable for sensitive skin.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the high quality of the... See more

Quality

Clients share positive opinions on quality, consistently praising the products as wonderful and of high... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the prompt and fast... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency and speed. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care c... See more

Company replied

Rated 5 out of 5 stars

Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them an... See more

Company replied

Rated 5 out of 5 stars

Advised to me by a friend , some issues with my skin trough a salt /eye attack in my face ..this stuff works super . With in 3 days my skin looked " normal " again , using it every 2/3 ouhrs ..Read al... See more

Rated 5 out of 5 stars

I discovered the brand when I was in Aruba and was pleased I could order it in Belgium with free delivery ♡ The purple dream paradise mist is my absolute favorite fragrance, I use it as my perfume as... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Cosmetics shop

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

332 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

It is always very Quick there

It is always very Quick there. It is a Pitty that I missed the present. I saw it the next day in FB.

13 April 2026
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for taking your time to leave us your feedback! We’re sorry you missed the present—hopefully next time! 😊

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Perfect!

I discovered the brand when I was in Aruba and was pleased I could order it in Belgium with free delivery ♡ The purple dream paradise mist is my absolute favorite fragrance, I use it as my perfume as it's fresh and not heavy.
Delivery was super fast!

8 April 2026
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much for this wonderful review! 🤍
We’re thrilled to hear you discovered our brand in Aruba and that ordering and free delivery from Belgium was smooth. It's truly great to hear that our Dream Paradise Body Mist is your absolute favorite!
So happy the delivery reached you so quickly as well! Thank you for your support and for taking the time to share your experience. We can’t wait to delight you again ✨

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Aloe soap takes care of my skin!

Aloe soap takes care of my skin!
It is pure nature!

7 April 2026
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Reply from Aruba Aloe EU

Thank you so much for your kind words! 🌿 We’re happy to hear that our aloe soap takes such good care of your skin. We truly appreciate your support!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Products are absolutely wonderful

Products are absolutely wonderful! Sent quickly and smells amaaaaazing! Little bit of home here in the Netherlands.

18 March 2026
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Reply from Aruba Aloe EU

Thank you so much! We’re thrilled you love the products, the scent, and the fast delivery. Knowing they bring a little piece of Aruba home to you in the Netherlands truly means a lot to us 🌴✨

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Good product for a good price.

Good product for a good price.
Thanks for the nice healthy products from Aruba🥰

18 March 2026
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Reply from Aruba Aloe EU

Thank you so much! We’re happy to hear you love our products and appreciate their quality and value. Sending you healthy island vibes from Aruba 🥰

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

For me Aruba Aloe is the best product

For me Aruba Aloe is the best product! First it was a gift from my daugthrr in law Suzanne, but now I bought it myself! So happy!

18 March 2026
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Reply from Aruba Aloe EU

Thank you so much for your lovely review! We’re thrilled to hear Aruba Aloe became a favorite for you—what a wonderful gift from your daughter‑in‑law. We’re so happy you’re enjoying it and chose to repurchase yourself! 💚

Rated 5 out of 5 stars

Great product

Great product, great for scars.

18 March 2026
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Reply from Aruba Aloe EU

Thank you for your great review! We’re so happy to hear the product worked well for scars. 😊

Rated 5 out of 5 stars

Delicious natural products

Delicious natural products. Perfect delivery. Love it all!

18 March 2026
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Reply from Aruba Aloe EU

Thank you so much! We’re delighted to hear you love our natural products and that the delivery was perfect. We truly appreciate your kind words! 💚

Rated 5 out of 5 stars

Great service for home delivery

It was fast, delivery well arranged, easy to use appontments for delivery

4 March 2026
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Reply from Aruba Aloe EU

Thank you for your review! We’re glad to hear everything arrived quickly and that the delivery process was smooth and easy to arrange. We truly appreciate your feedback!

Rated 5 out of 5 stars

My order arrived very promptly at home

My order arrived very promptly at home, the following day!
Hand cream is a product I know, use always and cannot do without :-)
The eye contour cream is new to me and seems very good.

3 March 2026
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Reply from Aruba Aloe EU

Thank you for your lovely review! We’re happy to hear your order arrived so quickly. It’s great to know our Hand Cream is a must‑have for you, and we hope you continue to enjoy discovering the Eye Contour Cream as well! 😊

Rated 5 out of 5 stars

Great service and very quick

Great service and very quick, recently went on holiday and and purchased some from the factory that actually makes this and I loved it so much that I wanted to get some more but didn’t know where to get it from so I did a Google search and found the service, thank you so much. The service is amazing and the product is amazing. Will definitely be buying more.🥰

13 March 2026
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Reply from Aruba Aloe EU

Thank you so much for your wonderful review! We’re thrilled to hear you discovered us after visiting our factory and that you love both the service and the products. We truly appreciate your support and look forward to serving you again soon! 🥰

Rated 5 out of 5 stars
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you Phillip for taking your time and leave us your review. We are glad to hear that you have this positive experience once again. We are here to provide all our customers the Royal Aruba Aloe service!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Love the products great for my skin

Love the products great for my skin

2 March 2026
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much for your kind review! We’re thrilled to hear that you love the products and that they’re working great for your skin. We truly appreciate your support and look forward to continuing to care for your skin!

Customer Service
Royal Aruba Aloe

Rated 1 out of 5 stars

Perhaps use another carrier!

Perhaps use another carrier!
UPS contacted me to pick up the package in my village!
Having paid £11 postage for home delivery ( also recovering from severe Flu) I was not keen to do this!
The products are good and I have used them since going on my honeymoon to Aruba in 2016.
But there are other body moisturizers, Aveeno and Clinique are good as is Clarins! !
When I contacted this company regarding this they said they could do nothing there end!
Eventually the parcel was delivered to my home!
Just did not need the agro!
I will think twice before ordering again!
Marie Hooley

9 February 2026
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Marie,
Thank you for taking the time to share your feedback, and I'm truly sorry to hear about the inconvenience you experienced with the delivery of your recent order. Paying for home delivery—especially while recovering from severe flu—should never result in being asked to collect your parcel elsewhere, and I completely understand how frustrating that must have been.

I’m glad to hear the products have served you well since your honeymoon in Aruba back in 2016—that loyalty means a great deal. At the same time, you're absolutely right that there are many great alternatives available, and we never want the delivery experience to be the reason you consider switching.

While I’m relieved UPS ultimately delivered the parcel to your home, you shouldn’t have had to deal with the stress or back‑and‑forth to make that happen. I’m also sorry that our team wasn’t able to offer a solution sooner. We’re reviewing this situation closely with our carrier to help prevent this from happening again.

Your feedback is genuinely valued, and we want every part of your experience—from product quality to delivery—to meet the standard you expect and deserve. If you decide to order again, please feel free to reach out beforehand, and we’ll be happy to assist in any way we can.

Wishing you a smooth recovery and thank you again for bringing this to our attention.

Warm regards,
Magaly
Customer Service Royal Aruba Aloe

Rated 5 out of 5 stars

Ordered products from Aruba Aloe a few…

Ordered products from Aruba Aloe a few times, easy ordering process on website and delivery was in line with what they had guided. Would certainly recommend.

26 January 2026
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hello Jonathan. Thank you for taking your time to leave use a review. We truly appreciate this; we will surely continue to do our best to give our customers the best service possible.

Customer Service Royal Aruba Aloe

Rated 5 out of 5 stars

Everything was great

Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care cream. I know the shops on the island and noticed that there is a bigger selection of products, so I’m looking forward to be able to shop for them online in Europe sometime soon.

2 February 2026
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your lovely review! We’re so glad you enjoyed the fast delivery, careful packaging, and especially your favorite products. 🌿
We appreciate your feedback about the wider in‑store selection — we will surely take this into consideration.
Thanks again for your support! 💚

Rated 5 out of 5 stars

Quick delivery …

Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them and have recommended to family who now order as well.

26 January 2026
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Maria,

Thank you so much for your wonderful 5-star review! 🌟 We’re thrilled to hear that your order arrived quickly and that you’ve had such a great experience with our products. It’s especially great to know our deodorants work well for you without causing allergic reactions — that means a lot to us.

We truly appreciate you recommending Aruba Aloe to your family as well. Thanks for being part of our community! 💚

Warm regards,
Aruba Aloe Team

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