Aruba Aloe EU Reviews 

374
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often finding them soothing, healing, and beneficial for various skin needs, with many considering them household staples. People appreciate the fast and efficient delivery service, noting that orders arrive promptly and are well-packaged, contributing to a smooth overall experience. Reviewers frequently highlight the overall excellent service and express high satisfaction with their purchases, often recommending them to others. However, some customers also noted issues with the delivery process, such as packages being left in collection boxes or experiencing wrong deliveries.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and fast delivery... See more

Quality

People report positive experiences with product quality, consistently describing items as wonderful,... See more

Order

Reviewers mention positive feedback about their orders, with many praising the quick delivery and accurate... See more

Service

Customers consistently report positive experiences with the service, often highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried Aruba Aloe gel when I was in Aruba a few years ago and it is excellent on itchy, sensitive skin. However it is a long and costly trip to Aruba even though it is a wonderful country when you ar... See more

Company replied

Rated 5 out of 5 stars

Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care c... See more

Company replied

Rated 5 out of 5 stars

Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them an... See more

Company replied

Rated 5 out of 5 stars

We have been using Aruba Aloe products for years after visiting the island and touring their facility. It's top notch, and we are always pleased with whatever we buy. Their products are a staple in ou... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Cosmetics shop

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(374)

153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality on time

Always high quality products delivered on time.

26 September 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Ralf,
Thank you! We’re glad you’re happy with our products and service—it’s our pleasure to deliver quality on time.

Kind regards,

Team SBT

Rated 5 out of 5 stars

The products of Aruba Aloe are very…

The products of Aruba Aloe are very good! They help my skin stay healthy!

2 October 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much, Teuni! We’re thrilled to hear our products are helping your skin stay healthy. Your feedback means a lot to us!
Kind regards,
Team Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Richard,

Thank you for letting us know that you are pleased with the quick response and delivery.

Best regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Wonderful lotion and cream

Wonderful lotion and cream. Fast delivery to France.

28 August 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Annemiek, Good to know you are pleased with our products and fast delivery.

Best regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Love the products for years now

Love the products for years now
Bought my first on Aruba,
Now order it online or bringh it home when i am on the island.
Love the extra discount online 😉

5 September 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for sharing your experience with our products. We look forward to seeing you in the store when you’re on the island!
Best regards,
The Aruba Aloe Team

Rated 5 out of 5 stars

Best ever

We love It from out honeymoon till forever

4 September 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Joanna, hope you Honeymoon lasts a lifetime!
Best regards,
Team Aruba Aloe

Rated 1 out of 5 stars

Return process is very bad- I asked 2…

Return process is very bad- I asked 2 times for a return label from customer service and no one helped me, just asked for why I want to send the product back, without enabling me tp send it back (it’s already quite bad that there is no return I can initiate without contacting customer support, but they are also not helpful at all)

21 August 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Macz,

Thank you for your message. I’m sorry to hear about the frustration you’ve experienced with the return process. I understand you ordered the wrong product. As mentioned in my previous message, the return form is already included inside your package. Please fill it out and place it inside the box before sending it back.

Alternatively, you can also mark the package clearly with “Return to Sender” and ship it back this way.

I truly regret that this solution did not meet your expectations, and I understand your concerns. Please let me know if you need any additional guidance on how to complete the return, and I’ll be happy to assist further.

Hello Macz, we are glad we could solve the issue .

Best regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Sport Deodorant Extra Dry - Best deodorant EVER

Sport Deodorant Extra Dry - You guys, this is simply just the best deodorant in the world. I'm someone who doesn't really have bad odor or anything like that when I wear deodorant. One application and I can go all day without worrying about unpleasant odors. In Aruba, we went out in the evening and I quickly noticed that the heat and sweating did give me bad odor quickly. And I mean FAST. I'd go to the bathroom, clean myself, apply another thick layer of deodorant, and literally two minutes later, I smelled myself again. I was going crazy because I was staying in Aruba for 10 weeks for an internship and I certainly wouldn't survive 10 weeks like that. Bad smell is literally my biggest turn-off. I bought like seven new deodorants until I FINALLY found this fantastic one in the nice shops. It smells absolutely wonderful, and guys it's just A MA ZING. I've never had a bad sweat odor again in Aruba, and neither back home ofc. I bought it last September and it only ran out freaking yesterday!!! I'm so happy I'll never go back to any other deodorant so please never stop making it and never change the formula it's perfect.

30 August 2025
Unprompted review
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Masay,
Thank you for your kind words and for sharing your experience with our Sport Deodorant Extra Dry. That truly sounds like an everlasting love!
Best regards,
The Aruba Aloe Team

Rated 5 out of 5 stars

Great product, fast shipping.

I've been using their products for several years and they are relly good for my skin.
Prices are reasonable, especially if you wait for a coupon that comes quiet often.
Shipping is fast.

8 August 2025
Rated 5 out of 5 stars

SPF 30/50

It is the best sunscreen That I know

29 July 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Anna Maria,
We’re so glad to know you’re protected against sunburn with our sunscreen. Stay safe in the sun and enjoy your time outdoors!
Best regards,
The Aruba Aloe Team

Rated 4 out of 5 stars

THE PRODUCT IS GOOD

the producet is good but I emailed with a question which still hadn't be answered.

14 July 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hello Mags, please let us know when you sent us your question since we could not find any in your name? Thank you! Team Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hello Peter, great to hear that you're satisfied with our service! Best regards,
Aruba Aloe

Rated 4 out of 5 stars

price are good 👍🏼

price are good .. I first tried your product when in Aruba!! That I can’t go each year to Aruba (fling from Germany) to experience.. Then it is good to be able to order an line!!

7 July 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hello Lisa,
Thank you very much for your kind message! We really appreciate it.
Aruba Aloe

Rated 4 out of 5 stars

good stuff

A 5 i would give if prices were lower.

1 July 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hello Peter, thank you for sharing your experience.
Best regards
Aruba Aloe

Rated 5 out of 5 stars

Excellent product

Excellent product and fast delivery.

30 June 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hello Reija,

Great to hear that you're happy with our products and the fast delivery.
Best regards,
Aruba Aloe

Rated 1 out of 5 stars

incorrect product received

incorrect product received - not as advised on delivery note or order.

30 June 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Rita,

As we discussed previously, you received the exact product that was ordered. Please let us know if there is anything else we can assist you with.

Best regards,
Aruba Aloe

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look