Aruba Aloe EU Reviews 

379
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them soothing, healing, and effective for various skin needs. Many consider the products to be excellent and a staple in their households, often becoming repeat buyers. People frequently highlight the fast and prompt delivery service, noting that orders arrive quickly and as expected, contributing to an overall amazing and efficient experience. However, some customers also noted issues with the delivery process itself, such as packages being left in collection boxes despite someone being home, or experiencing wrong deliveries. A few people mentioned having to chase their packages or experiencing wrong deliveries multiple times, leading to reconsideration of future orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction and calling them... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Quality

Customers had positive experiences with product quality, consistently praising the items as wonderful and... See more

Order

People report positive experiences with their orders, often highlighting quick delivery times. Customers... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency and speed. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried Aruba Aloe gel when I was in Aruba a few years ago and it is excellent on itchy, sensitive skin. However it is a long and costly trip to Aruba even though it is a wonderful country when you ar... See more

Company replied

Rated 5 out of 5 stars

Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care c... See more

Company replied

Rated 5 out of 5 stars

Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them an... See more

Company replied

Rated 5 out of 5 stars

Sport Deodorant Extra Dry - You guys, this is simply just the best deodorant in the world. I'm someone who doesn't really have bad odor or anything like that when I wear deodorant. One application and... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Cosmetics shop

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

379 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(379)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything okay

Everything okay, quick Delivery. Great Products

26 July 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re happy to hear that everything went smoothly, with quick delivery and great products. Your satisfaction is our priority, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your great feedback! We’re thrilled to hear that you consider our sun protection one of the best. Your satisfaction means a lot to us, and if you ever need anything, we’re here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Good and friendly service.Fast delivery…

Good and friendly service.Fast delivery when product was available.
Will order again.
Thank you. :-)))

11 July 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much for your kind words! We’re happy to hear that you had a good experience with our friendly service and fast delivery once the product was available. We look forward to your next order, and if you need anything in the meantime, we’re here to help.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

All Perfect!!

Very Good!!

2 July 2024
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Reply from Aruba Aloe EU

Thank you for your feedback! We’re delighted to hear that you had a very good experience. If you ever need anything, we’re here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Reliable

Reliable, fast

10 June 2024
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Reply from Aruba Aloe EU

Thank you for your feedback! We’re glad to hear that you find our service reliable and fast. Your satisfaction is our priority, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Wonderful

The best choise

10 June 2024
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Reply from Aruba Aloe EU

Thank you for your great feedback! We’re so happy to hear that you feel our products are the best choice. Your satisfaction is important to us, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Fast and smooth deliveri

Fast and smooth deliveri and the product is very good. The deodorant suits my skin and doesn't itch at all. Recommended for sensitive skin.

10 June 2024
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Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We’re so glad to hear that the delivery was fast and smooth, and that you’re happy with the deodorant. It’s great to know that it suits your skin without causing any irritation, especially for sensitive skin. We truly appreciate your recommendation!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Great products, wonderful service

Great products, particularly love the face creams, special care lotion and the suncream.
Very quick delivery to the UK

27 May 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your fantastic feedback! We’re so happy to hear that you love our products, especially the face creams, special care lotion, and sunscreen. It’s great to know that the delivery to the UK was quick as well. If you ever need anything, we’re here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Very happy

Fast delivery and quality as promised, not the cheapest but absolutely worth it

21 May 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re glad to hear that you’re happy with the fast delivery and the quality of our products. While we understand we may not be the cheapest, we’re delighted that you find our products absolutely worth it. If you ever need anything, we’re always here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Great and efficient

Great and efficient, superb product

13 May 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your kind words! We’re thrilled to hear that you find our products superb and appreciate the efficiency of our service. Your satisfaction is important to us, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Fast delivery

Fast response

8 May 2024
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Reply from Aruba Aloe EU

Thank you for your feedback! We’re happy to hear that you received a fast response. Your satisfaction is very important to us, and we’re always here if you need further assistance!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Stil the same

I am from Denmark, and my daughter gave me a gift, your cream- a year ago, and it’s still the same. Great

6 May 2024
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Reply from Aruba Aloe EU

Thank you for sharing your experience! We’re so glad to hear that the cream your daughter gifted you is still just as great a year later. It’s wonderful to know our products have such lasting quality. If you ever need anything or want to explore more of our range, we’re here for you!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Quick and good

22 April 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re happy to hear that everything was quick and good. Your satisfaction is important to us, and we’re here if you need anything!

Warm regards,
Aruba Aloe

Rated 4 out of 5 stars

Ordering experience was simple

Ordering experience was simple. Keeping track of the delivery not so simple. Would be nice to receive updates, especially since shipping too so long.

25 April 2024
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Reply from Aruba Aloe EU

Thank you for your feedback! We’re glad to hear that the ordering process was simple, but we’re sorry to learn that tracking your delivery wasn’t as smooth as it should have been. We appreciate your suggestion for better shipping updates and will take it into consideration to improve our service. If you ever have any questions or concerns, we’re always here to assist you!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Amazing cream

Amazing cream! Ordering again for sure

18 March 2024
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Reply from Aruba Aloe EU

Thank you for your great feedback! We’re thrilled to hear that you love the cream and are planning to order again. Your satisfaction means everything to us, and we look forward to serving you again soon!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Very good products and quick shipment

We went to Aruba and we tried some products, but we couldn't bring too many things in our baggage, so I've bought a couple of items online.
Soaps and creams are so good!
Shipment cost is a bit high (12€ from NL to Italy) but it was quick and smooth, it took just two days with a courier.
Happy to have the chance to order some Aruba Aloe products also from Europe if needed!

2 April 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for sharing your experience with us! We’re glad you had the chance to try our products in Aruba and that you were able to order more online once you returned home. It’s great to hear that you love our soaps and creams! We understand that shipping costs can be a bit high, but we’re happy to know the delivery was quick and smooth. We’re always here to provide you with the best Aruba Aloe products, no matter where you are in Europe!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Quick as ever and wonderful products.

Quick as ever and wonderful products.

20 March 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We’re so happy to hear that your order arrived quickly and that you’re enjoying our products. Your satisfaction is very important to us, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Great products!

19 March 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re delighted to hear that you’re enjoying our products. Your satisfaction is our top priority, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 4 out of 5 stars

Great shop/careful not all sun screen options are coral reef safe

Shop itself great - easy to buy the range of products and fast hassle free delivery from the europe hub.
We love the products and have bought them for years but are VERY disappointed that the new water resistant sun screen are NOT CORAL REEF SAFE! Very sad in itself and all the more considering that Aruba’s economy relies on tourism incl. for snorkelling and diving. Only the previous sun screen version (small 30 spf tubes) is coral reef safe and luckily is still available.

12 March 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback and for being such a loyal customer over the years. We’re happy to hear that you enjoy our products and had a smooth shopping experience.

Regarding your concern about our sunscreen, I want to reassure you that all of our sun care products, including the water-resistant sunscreen, are formulated with reef-safe ingredients. Protecting the environment, including the beautiful coral reefs in Aruba, is very important to us. We follow strict guidelines to ensure our products are safe for both people and nature.

If you have any further questions or concerns, please feel free to reach out. We appreciate your support and understanding!

Best regards,
Aruba Aloe

Rated 5 out of 5 stars

Top level

Great products, great service

19 March 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We’re so happy to hear that you’re enjoying our products and service. Your satisfaction is very important to us, and we look forward to serving you again in the future!

Warm regards,
Aruba Aloe

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