When I visited Dr. Umar with intense jaw pain, it turned out my previous filling was too deep, leading to a severe infection. Under NHS care, he was the only dentist who welcomed me during my urgent s... See more
Company replied
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See what reviewers are saying
I have been going to Ascot Dental Practice for many years and have always been treated with the upmost respect and care. The reception staff, dental nurses, hygienist and all the dentists at the prac... See more
Company replied
I have been going to this practice for around 13 years and I’ve only left one review before. Today, after I needed the corner of a chipped tooth attending to, and a replacement filling, I have been mo... See more
Company replied
The staff at the Ascot Practice always go out of their way to make you feel welcome and in my case (I am disabled) made a chair available in the reception area. Dates for next check up were discusse... See more
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Company details
Written by the company
Our caring and comprehensive approach to patient management allows us to provide good quality care for all the family here at the Ascot Dental Practice. Our main priority is to provide the highest standard of care to help our patients achieve excellent oral health. The practice is open Monday - Friday 9am - 5.30pm
Contact info
Sunningdale Dental Practice, Station Chambers, Station Chambers, SL5 0EP, Ascot, United Kingdom
- 01344873448
- appointments@ascotdentalpractice.co.uk
- ascotdentalpractice.co.uk
4.8
Excellent
320 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I had a hygienist appointment booked…
I had a hygienist appointment booked for 30 minutes. The appointment was 7 minutes late and I walked out of the door 5 minutes early even though I paid for 30 minutes.
21 February 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for taking the time to provide us with your feedback in regards to your recent hygiene appointment.
Since then I have been grateful to be able to discuss this appointment with you over the phone and as always we look forward to welcoming you back to the practice for your next visit.
Crystal Kafero Babumba.is an amazing…
Crystal Kafero Babumba.is an amazing dentist; a true professional with a great personality.
19 February 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for sharing this wonderful review. We have passed on your kind words to Dr Crystal who is delighted to learn of this.
Great first appointment experience
The environment was very calm and inviting. It was children’s day and the setting was perfect for children. Also the understanding and patience towards my boys who are extremely hyper was outstanding
17 February 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for taking the time to share this review, we are delighted we were able to treat your boys on our superhero day!
Excellent hygenist!
Excellent hygenist!
A very good hygenist, who is thorough and careful, ensuring a pain-free clean. She was also very friendly and ensured I was comfortable throughout the cleaning process.
15 February 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for taking your time to leave us a review! We are glad you had a good experience with us!
Daisy on reception was very…
Daisy on reception was very professional and very helpful and the dentist was fantastic
14 February 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for leaving us a review. We will pass on your kind words to Daisy who will be thrilled to learn of your experience!
Nobody likes hanging around at dentists
Nobody likes hanging around at dentists
And there was no hanging around
Very punctual and professional service
8 February 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for taking the time to leave this review, we will pass on your kind comments to the team!
Always a great experience
Always a great experience at this dental practice. Daisy on the front desk is always so kind and personable. They always run to time, explain things clearly and are really friendly. I never feel nervous about visiting the dentist!
7 February 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you so much for taking the time in leaving us such a kind and thoughtful review! We are so pleased to hear you had a fantastic experience with us and your kind words have been passed on to Daisy and the rest of the team.
Really professional treatment. But pro private, not NHS
Really felt the clinician was at the absolute top of her game. Great treatement, obvious expertise.
Do feel the practice is moving away from NHS to private by default.
7 February 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for sharing your kind review.
New Front Tooth
I had a front tooth rebuilt by Dr. Sall and her assistant. It took about 30 minutes but I could not have been treated with any greater care and the end result is spectacular. I'm so pleased.
31 January 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you so much for taking your time to leave us a review! We are happy to hear you had a good experience with us and we will pass your kind comments onto Dr Sall and nursing team!
Sahib was extremely polite
Sahib was extremely polite, helpful and professional
30 January 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for your review, your kind comments have been passed on to Dr Sahib
Excellent treatment and on time with…
Excellent treatment and on time with outstanding care by Dr Tamara
Many thanks
24 January 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for kindly sharing your experience with us. Dr Tamara will be pleased to hear of this!
Very helpful and informative during…
Very helpful and informative during whole experience with your team
24 January 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you sharing this review
Friendly and knowledgeable dentist who…
Friendly and knowledgeable dentist who carefully explained the options to me and took time to understand my situation/condition.
23 January 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for kindly leaving this review, we are pleased to hear of your experience!
Reply from Ascot Dental Practice
Thank you for sharing this review
Horrible
Very horrible. Had my son's teeth done here, paid £300 to get a broken front tooth repaired ( just a very small fraction) and just over a year it's chipped out again. It's annoying as he could never use it to bite due to sensitivity . It really has me wondering if he did, then it wouldn't last 3 months. Just feels like a waste of money. Wouldn't recommend
16 January 2023
Unprompted review
Reply from Ascot Dental Practice
Thank you for taking the time to share your feedback, whilst we are unable to comment clinically on individual cases, we can provide general information. Front fillings, by their nature, may be more prone to fracture, especially considering the shape and position of the tooth. It's crucial to emphasize that any treatment delivered at our practice is accompanied by a one-year guarantee. Exceeding this one-year period would consequently result in additional charges.
Regarding sensitivity, there is no recorded history or knowledge of such issues over the past year. If you had contacted the practice when these symptoms initially arose, we would have been more than happy to promptly investigate and address the matter.
We appreciate your understanding and place high value on your feedback, as it significantly contributes to the enhancement of our services. If you have any further concerns or questions, please do not hesitate to reach out to us. Your satisfaction is our priority.
astronomical pricing
Very dissatisfied that my daughter attended a retainer replacement fitting and the dentist informed me that she could get them scanned which is quicker and cleaner option at Sunningdale branch. I did not appreciate wasting my time coming this afternoon to be told to make another appointment at another practise this is poor customer service. The price I was quoted was an astronomical 50% increase in 2 years that is daylight robbery for a piece of plastic. I don’t want to hear this is inflation!!!!! shall be raising a complaint about this price is not even published on your website. Get a quote before you attend any visits!!!!
3 January 2024
Unprompted review
Reply from Ascot Dental Practice
Thank you for taking the time to share your feedback with us. While we are unable to delve into individual cases, I want to acknowledge your concerns regarding the appointment booking process and the subsequent treatment. It is imperative for us to stress that the accuracy of patient information significantly influences the effectiveness of our services. If we had been informed about the necessity for a new scan, we would have promptly directed your daughter to Sunningdale to avoid any unnecessary delays.
I fully understand your frustration regarding the increase in fees, and I sincerely apologize for any inconvenience caused. Fee adjustments are, at times, essential to uphold the quality of service we provide and to cover the escalating costs associated with inflation, materials, equipment, and staff wages. We recognize the importance of balancing affordability while ensuring the best care for our patients.
Please be assured that we continuously assess and refine our pricing structure to maintain fairness and transparency. Our goal is to keep our pricing as competitive as possible while upholding the highest standards of care for our patients.
We appreciate your understanding and value your feedback, as it helps us improve our services. If you have any further concerns or questions, please do not hesitate to reach out to us.
Very Caring and Professional
Very professional,
very caring,
explains everything,
100% happy
20 December 2023
Unprompted review
Reply from Ascot Dental Practice
Thank you for kindly sharing this review
Friendly & on time
Friendly & on time. Efficient and great with the kids.
14 December 2023
Unprompted review
Reply from Ascot Dental Practice
Thank you so much for your kind comments.
Ascot Dental Practice.
The staff and team at Ascot Dental Practice are always very polite, friendly and helpful. They seem to be always very busy but manage to keep the workflow smooth and balance it up with some good old fashioned warm customer service.
5 December 2023
Unprompted review
Reply from Ascot Dental Practice
Thank you so much for taking the time to leave us a review, we have passed on your kind words to our team who will be delighted to hear this.
Very informative and had a caring and…
Very informative and had a caring and professional approach explaining what I should do and have done to improve my teeth
4 December 2023
Unprompted review
Reply from Ascot Dental Practice
Thank you for your review, we are delighted to hear about your positive experience!
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