Ascot Dental Practice Reviews 

320
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

When I visited Dr. Umar with intense jaw pain, it turned out my previous filling was too deep, leading to a severe infection. Under NHS care, he was the only dentist who welcomed me during my urgent s... See more

Company replied

Rated 5 out of 5 stars

I have been going to Ascot Dental Practice for many years and have always been treated with the upmost respect and care. The reception staff, dental nurses, hygienist and all the dentists at the prac... See more

Company replied

Rated 5 out of 5 stars

I have been going to this practice for around 13 years and I’ve only left one review before. Today, after I needed the corner of a chipped tooth attending to, and a replacement filling, I have been mo... See more

Company replied

Rated 5 out of 5 stars

The staff at the Ascot Practice always go out of their way to make you feel welcome and in my case (I am disabled) made a chair available in the reception area. Dates for next check up were discusse... See more

Company replied

Company details

  1. Dental clinic

Written by the company

Our caring and comprehensive approach to patient management allows us to provide good quality care for all the family here at the Ascot Dental Practice. Our main priority is to provide the highest standard of care to help our patients achieve excellent oral health. The practice is open Monday - Friday 9am - 5.30pm


Contact info

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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4.8

All reviews

(320)

1 review in the last 12 months

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Rated 5 out of 5 stars

Beautiful experience

Got to my appointment right on time and I was seen in less than 2 mins. All the staffs made me feel welcome and the service was good. All my questions was answered by a well knowledgeable dentist and am please with the service I got.

22 November 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Thank you for your kind comments

Rated 5 out of 5 stars

Great customer service.

Change of appointment was handled effortlessly and without fuss. On new date, I was seen promptly at appointed time. Dr. Crystal, as ever, managed my examination with professionalism and expertise. Great customer service throughout thank you.

20 November 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Thank you for your kind comments, we have passed these on to Dr Crystal

Rated 5 out of 5 stars

Excellent as always

Had a temp filling and was accommodated at short notice. Really well run surgery and set of dentists.

15 November 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Thank you for your kind comments

Rated 5 out of 5 stars

I can always rely on Crystal to do…

I can always rely on Crystal to do whatever needs to be done, without freaking me out. Took a while for a temporary crown, that thought it should be there permanently, to be removed but with patience it eventually gave up. New crown fits perfectly and in without any pain or anaesthetics.

13 November 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Thank you for your kind comments, we have passed these on to Dr Crystal, we are so pleased you had such a great experience with us

Rated 5 out of 5 stars

Not looking forward to this appointment…

Not looking forward to this appointment but was kept informed and made to feel relaxed. No where near as bad as I’d expected it to be.

6 November 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Thank you for taking the time in leaving us a review. We are very happy to hear you had a positive experience!

Rated 5 out of 5 stars

Root canal treatment

I have just completed 3 sessions of root canal treatment.
The quality of service was excellent and I want say a big thank you to Bill & Monica for all there tremendous work and support.

3 November 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Thank you so much for the kind review! We are pleased we made your visit as enjoyable as possible, your kind comments have been passed on to Dr Firdaus and Nurse Monica

Rated 4 out of 5 stars

The hygienist visit

The hygienist was very informative and careful

26 October 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

We are pleased you have enjoyed your hygiene visit, thank you for taking the time to leave a review

Rated 5 out of 5 stars

Patient with patients

Friendly patient and kind even with a dementia patient.

25 October 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Thank you for your review

Rated 5 out of 5 stars

Mr Sahib Dhami Ascot Dentist

Mr Sahib Dhami, was very kind and helpful in doing the fillings I needed. It will be interesting to see how long this GIC filling will last it a shame it wasn’t the GIC Hybrid which is more durable. Also available on the NHS. I would highly recommend Sahib Dhami he was a lovely kind and professional dentist. Very helpful.
Many thanks,

24 October 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Thank you for sharing this review, we have passed on your kind words to Dr Dhami who will be pleased to hear this!

Rated 1 out of 5 stars

practice puts profit over patients…

This practice puts profit over patients and shows no consideration towards patient mindset before treatment. Very apparent when you see the owner and staff wearing designer jewellery and clothes to the “office”.

Inflexible, unaccommodating to change and zero empathy.

I would not recommend this practice. Anti wrinkle treatment - poor service, it hardly lasts and they ducked out of giving me a top up shot down to their poor communication.
Dentistry - don’t even bother if you have a phobia of the dentist, they won’t accommodate a change in appointment should your mindset be anxious and would rather embarrass and charge you £90 for it.

Disgraceful and shameful way to profiteer from people’s phobias.

23 October 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Ooops looks like you have the wrong practice! We have checked our records and don't have you registered with us, we also currently don't offer anti wrinkle treatment at our Ascot branch so this review is not related to our practice please kindly remove it, thank you.

Rated 5 out of 5 stars

Appointment was on time

Appointment was on time. The dentist was very human and gave very good advice.

20 October 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

We are pleased you have enjoyed your visit to our practice! Thank you for sharing your feedback

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Efficient. On street parking. Great service

17 October 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Thank you for taking the time to leave us a review

Rated 5 out of 5 stars

Saw the hygienist today

Saw the hygienist today. A very though hygienist experience. Took the time to explain all the treatments and the follow up hygiene procedures for me to follow up at home. So sorry this young lady is leaving the practise as a real attribute.

27 September 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

We love hearing this! Thank you for taking the time to leave such a lovely review and we are so pleased you left your hygiene appointment happy, your kind words have been passed on :)

Rated 5 out of 5 stars

Hugely efficient and excellent service

Called up mid morning about a broken filling and within 90 mins i had been seen and the issue fixed

25 September 2023
Unprompted review
Ascot Dental Practice logo

Reply from Ascot Dental Practice

Thank you for taking the time to leave us your kind review! We are always happy to help our patients, anytime!

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