Good service, products always arrive early and well packed. Also, received phone calls when things become out of stock with options for alternative brands/products or refund. Only complaint is tha... See more
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Love this store for everything filipino, they have large stock and majority of the things I'm looking for that are difficult to get in asian stores in Glasgow, everything is shipped same day of order... See more
I always have such a good experience ordering from Asian Grocery. There's always a huge range, and the delivery is speedy. I tend to shop here when I have big events at work that need something specif... See more
Excellent customer service, personally text me over the weekend to ask about a substitution. Really quick delivery and a massive amount of choice. Only complaint was that coconut milk tins were dented... See more
Company details
- #26 of 39 best companies in Grocery delivery service
Information provided by various external sources
Filipino, Thai, Japanese, Indian, Korean, Indonesia, Chinese and Malaysian ingredients and products
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- asian.onlineuk@gmail.com
- asiangroceryuk.com
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Hasn’t replied to negative reviews
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Fast service
The 'Date of experience' listed below…
The 'Date of experience' listed below is 24.04.23 but my delivery arrived today, 11.05.23. I understand that AOS had supply issues, but they need to be better at maintaining communication with customers who are otherwise left in the dark.
They were very honest about the sauces…
They were very honest about the sauces we had but they did forward 1 bottle on to us and gave us a refund on the other bottles which was great
Ditching Amazon for Asian Grocery UK…
I’m currently on a quest to ditch Amazon. Was very impressed with the prices, even after paying postage’s I saved quick a bit compared to Amazon, was well packed and really quick delivery. Definitely using again
Very fast shipping
Very fast shipping. Called to let me know stock was not available and asked if I wanted different item. Refund given quickly.
Had a few issues with the order but it…
Had a few issues with the order but it was resolved. Great products prices are amazing too
Speedy delivery
Speedy delivery . I was so excited to find the product. I was kept informed about the delivery date. Totally satisfied
Prompt response & delivery
Very fast shipping
Very fast shipping. Some goods not available and seller got in touch to suggest alternatives. All done effecintly and fast without fuss.
Packing order - bad, customer service - good
Packing team - Things may be out of stock even you can place the orders. Would suggest to let customer know which stocks not available before send as delivery chg not cheap. If most of order is out of stock, better let customers decide to cancel the order.
Customer service - response is quick after raised stock issues. They can action quickly and much appreciated.
Delivery can be improved
Packaging and swift delivery is highly recommended. However, one, stocks of best sellers always run out. Two, if they sent the wrong item, it will still be the customer’s problem as they don’t just send you your original order and/or missing items. Hopefully in the future, as the shipping fee already costs a lot, that AOS will triple check items purchased before sending off and/or have the initiative to send the missing item/s as they should have.
Great for Filipino food
Love this store for everything filipino, they have large stock and majority of the things I'm looking for that are difficult to get in asian stores in Glasgow, everything is shipped same day of order and delivered the next day, all glass items are securely packaged. Couldn't recommend them enough
Quick Response
Quick Response. Dispatched as the same day as order placed. Called me for discussion if out of stock. Good Service!
Everything great..from packaging and…
Everything great..from packaging and delivery..I highly recommend it.
Luvit..
Early delivery and good packing .
Early delivery and good packing .. all are complete ..thank u ..il order nxt time 😊
All perfect apart from the amount of…
All perfect apart from the amount of plastic packaging - would be nice to see less plastic in future.
Very good service
Very good service. Received a phone call from the company because some items were not in stock within an hour of placing order. Order arrived next day, well packed. Will order again.
Many Thanks
Maggie
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