AskGPT.app Reviews 205

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the platform's user experience, finding it intuitive and efficient for various tasks like writing, research, and summarization. Many appreciate its ability to save time and boost productivity, describing it as a helpful tool for daily workflows and managing multiple tasks. The website's professional design and stable performance are also noted positively. However, some people were dissatisfied with the subscription and refund processes. Several reviewers reported issues with unexpected subscription renewals or charges, and experienced difficulties obtaining refunds even shortly after payment. There are also mentions of confusion regarding payments, with some users expressing concerns about the clarity of billing due to the website's similarity to other platforms.

What people talk about most

User experience

Users describe positive interactions with user experience. Many customers praise the platform's stability,... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised the clean, secure, and... See more

Subscription

Clients share negative opinions on subscription. Many customers report being charged multiple times,... See more

Website

Consumers find the website experience to be ambiguous, with some praising its automatic updates, clear... See more

Refund

Reviewers mention negative feedback about refund. Many customers report that the company consistently refuses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Entered my details, confirmed the payment, and the upgrade happened instantly without any extra steps. I didn’t have to refresh the page or wonder if something went wrong, everything updated automatic... See more

Company replied

Rated 5 out of 5 stars

Instead of digging through multiple sites and comparing sources, I just ask here and get what I need quickly. It’s especially helpful when I’m short on time or juggling several tasks at once. Very pra... See more

Company replied

Rated 5 out of 5 stars

I’ve used it at different times of day, including busy hours, and the performance stays consistently stable. Responses generate quickly and remain well organized even with more detailed prompts. It de... See more

Company replied


Company details

  1. Software company
  2. E-commerce service
  3. Software Vendor

Written by the company

AskGPT.app is an AI-powered chat platform developed by A-Players Tech, a European technology company specializing in advanced conversational AI and digital productivity tools. Our goal is to make artificial intelligence accessible, intuitive, and useful for everyone. AskGPT.app allows users to chat with modern AI models through a simple and secure interface – perfect for learning, writing, brainstorming ideas, or boosting daily productivity. Unlike many generic tools, AskGPT.app is built with a focus on user experience, privacy, and transparency. All subscriptions provide instant access to the service after purchase, and our dedicated support team is available at support@askgpt.app to help with any account or billing questions. Why users choose AskGPT: Reliable and easy-to-use AI chat assistant Multilingual support for global users Secure payments and instant access after subscription Transparent billing and clear refund policy Constant product improvements based on real feedback AskGPT.app is an independent AI assistant platform — not affiliated with OpenAI or ChatGPT — designed for users who value both smart technology and customer care.


Contact info

3.7

Average

TrustScore 3.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Stable every day

I haven’t experienced a single technical issue the entire time. Very reliable.

27 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Jennifer,
thank you for your feedback. We’re glad to hear that askgpt.app has been stable and reliable for you over time. Consistent performance and uptime are core priorities for us, so it’s great to know the service has been working smoothly without technical issues.

— AskGPT.app Team

Rated 5 out of 5 stars

Perfect for beginners

Even if it’s your first subscription ever, everything is clear from the start.

12 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Kate,
thank you for your review. We’re happy to hear that askgpt.app felt clear and easy to use from the very beginning. Making the product accessible for first-time subscribers with a straightforward interface and transparent flows is something we focus on intentionally.

— AskGPT.app Team

Rated 5 out of 5 stars

Instant results

I clicked pay, and the features unlocked instantly. It’s great that there are no delays.

22 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Marina,
thank you for sharing your experience. Instant access after payment is an important part of how askgpt.app is designed to work, so we’re glad everything unlocked immediately and without delays. We appreciate your feedback.

— AskGPT.app Team

Rated 5 out of 5 stars

Great productivity boost

I got three times more done in a single day. The tool truly saves time.

20 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Victoria,
thank you for the review. We’re glad to hear that askgpt.app helped you save time and significantly boost productivity. Helping users work faster and get more done with AI tools is exactly what we aim for.

— AskGPT.app Team

Rated 5 out of 5 stars

Feels trustworthy

The site looks serious, without strange banners or suspicious steps, everything is official and open, and this creates a real sense of safety, because every time you log in, you see that everything is well‑structured, clean, and trustworthy.

5 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Huu Duy,
Thank you for your thoughtful feedback. We’re really glad to hear that the platform feels clean, transparent, and trustworthy — avoiding unnecessary banners and unclear steps is a deliberate choice on our side. Creating a sense of safety and clarity from the first login is very important to us, and it’s great to know this comes through in your experience.
— AskGPT Team

Rated 1 out of 5 stars

I wanted to humanize my Ai text so i…

I wanted to humanize my Ai text so i decided to give it
pay a 0.22$ trial period of annual subscription, but i missclicked and then my card was charged with 80$. And now here i am can anyone help?

18 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Mr. vodka,
Thank you for sharing your experience. We’re sorry to hear about the confusion around the trial and the charge — we understand how frustrating situations like this can feel. Our team is always happy to review individual cases and explain what happened in detail.

We’ve requested your contact details through the Trustpilot system. Please provide them so we can identify your account and assist you properly with this case.
— AskGPT Team

Rated 1 out of 5 stars

Unfair refund policy - got USD 19.99 partial refund, thank's

I have just started to subscribe the model and writing assistance, it cost a total of USD 99.98. However, upon directly using it for a few activities in few hours, it seems that I do not feel comfortable using them, so I decided to cancel my subscription directly.

First the menu for cancellation is not available. Have to contact the support. After sending email, they responded by saying that the subscription is cancelled.

However they said that I cannot ask for a refund because according to their refund policy refunds are not issued for the following reasons:
- Accidental purchase (you did not expect to be charged, the trial converting into a subscription, automatic renewal, or the fact that the services are paid, etc),
- Change of mind,
- Disliking the product without clear evidence of major technical issues preventing its use.

To my opinion the term is unfair. The practice is not commonly used as compare to other suppliers who allow customer to do trial and accept cancellation plus refund within certain period of time.

Although I do remember that before I bought it I saw similar possible cancellation term exist, apparently it is not the case.

I believe I am not the only customer who feels disappointed with askgpt.

Additional note: Had been contacted by Trustpilot to supply more info'. After that I received partial refund, amounted USD 19.99 for model subscription, from the total USD 99.98. Thank you.

17 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Wrenges,
Thank you for taking the time to provide such detailed feedback. We understand your disappointment and appreciate you explaining your perspective. Our subscription and refund terms are presented during checkout to ensure transparency before purchase, and cancellations are always processed promptly to prevent future charges.

We’ve requested your contact details via Trustpilot. Please share them with us so we can identify you as a user and review your case more closely to see how we can help.
— AskGPT Team

Rated 5 out of 5 stars

Consistent performance

Response speed stays stable even when I ask complicated questions.

4 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Elizabeth,
Thank you for your feedback. We’re glad to hear that performance remains consistent even with more complex questions — that’s a key focus for us as we continue improving the system. Reliable response speed is essential, and it’s great to know it’s noticeable in real use.
— AskGPT Team

Rated 4 out of 5 stars

Good impression overall

I like that nothing unnecessary is pushed, you simply sign up, pay, and start using it, and I really appreciate this approach because it saves time, avoids pressure, and provides exactly what you need with a clear, honest experience from start to finish.

16 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Robert,
Thank you for the thoughtful review. Our goal is to keep the experience simple, honest, and pressure-free — sign up, use the product, and get value without unnecessary steps. We’re really glad this approach resonated with you.
— AskGPT Team

Rated 5 out of 5 stars

Clean interface

The interface looks professional, everything is structured logically, and I never have to search for anything, and the layout is so intuitive that even without instructions you instantly understand where to go, making the experience fast and pleasant every time.

14 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Reece,
Thank you for taking the time to share such detailed feedback. We’re really glad to hear that the interface feels intuitive and well-structured — a lot of thought goes into making sure users can move quickly and confidently without friction. Your comment confirms that we’re heading in the right direction.
— AskGPT Team

Rated 5 out of 5 stars

Reliable access

I haven’t had a single glitch or freeze since the upgrade, and that’s incredibly valuable because I work with the tool daily, and stability is essential, so the fact that it runs smoothly even at peak hours feels genuinely professional.

14 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Westleigh,
We truly appreciate your feedback. Reliability and stability are core priorities for us, especially knowing that many users rely on AskGPT.app daily for their work. It’s great to hear that the platform performs smoothly even during peak hours — that’s exactly the experience we aim to deliver.
— AskGPT Team

Rated 5 out of 5 stars

Perfect for work

Thanks to the expanded features, I managed to finish a huge amount of tasks, and what impressed me most is that the workflow became much faster, since responses generate instantly, and the quality of suggestions genuinely boosts productivity, making the subscription absolutely worth it.

1 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Mary,
Thank you for your amazing feedback! 💬
We’re thrilled that your experience with AskGPT.app has been so positive.
Our mission is to make AI simple, helpful, and enjoyable — and your words mean we’re on the right track.
— AskGPT Team 💙

Rated 5 out of 5 stars

Fast confirmation

The confirmation email arrived instantly, and I didn’t have to wait at all. Very convenient.

10 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Sean,
Thank you so much for your kind words!
We’re thrilled to know you enjoy using AskGPT.app. Your support means a lot to our team — we’re constantly working to make the experience even better for you.
— The AskGPT Team

Rated 5 out of 5 stars

No stress at all

I honestly expected some hidden issues, but everything was completely transparent and simple.

11 November 2025
AskGPT.app logo

Reply from AskGPT.app

Dear Sebastian,
We really appreciate your recommendation!
It means a lot to us to see users finding real value in AskGPT.app.
We’ll continue improving to keep exceeding your expectations.
— The AskGPT Team

Rated 4 out of 5 stars

Clear benefits

After activation, the answers became faster and more detailed. You can truly feel the difference.

9 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Spencer,
Thank you for your amazing feedback! 💬
We’re thrilled that your experience with AskGPT.app has been so positive.
Our mission is to make AI simple, helpful, and enjoyable — and your words mean we’re on the right track.
— AskGPT Team 💙

Rated 5 out of 5 stars

Secure and easy

Payment felt completely safe, the card went through immediately, and my profile updated automatically, and the whole process was so clear and reliable that I didn’t worry about security at all, because every step was transparent, and the confirmation arrived instantly, which added confidence.

7 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Kyle,
Wow, thank you for the 5 stars! 🌟
We’re so glad to know you’re enjoying AskGPT.app — your feedback truly inspires our team to keep improving every day.
Thanks for being part of our community! 🙌
— The AskGPT Team

Rated 1 out of 5 stars

Delete account without failsafe and run…

Delete account without failsafe and run away with your money... Just had a renewal payment for a year, clicked on the link to get to my account. I wanted to check my account and could not find it. Clicked delete instead (my mistake) however, due to that step (1 click only! no "are you sure") I lost my profile and oops the money that went with it! No refund as my account disappeared. Reached to customer to have even partial refund. NO... they wrote the steps that I need to cancel, not delete.

**** UPDATE ****
Got an email with full refund. Awaiting that it materialize in my CC. I will update my experience at the end of the process.

30 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear JFB,
We’re sorry to hear you’re dissatisfied with your experience. We always aim to provide transparent service and reliable support.
Please reach out to support@askgpt.app and include the email associated with your purchase so our team can personally review your case and offer a solution.
— AskGPT Customer Care

Rated 5 out of 5 stars

Support team replies quickly

I reached out with a question and got a clear, polite reply within the hour. It's refreshing to see such responsive and respectful support. They made sure everything was clear and even followed up to ensure my issue was resolved.

29 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Dominic,
Thank you for sharing your experience!
We’re delighted that our support team could assist you promptly — your satisfaction is our top priority.
— AskGPT Support Team

Rated 5 out of 5 stars

Noticeably faster

After activating Plus, responses became faster and more accurate. Big quality boost.

29 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Jack,
Thank you for trusting AskGPT.app!
We’re glad to know you’re satisfied with your subscription and the service quality.
Your feedback helps us grow and improve.
— AskGPT Billing & Customer Care Team

Rated 5 out of 5 stars

No hidden traps

Everything worked just as promised. Reliable access, fast speed, great support. I was impressed by how smooth the entire process was. Nothing felt shady or unclear, which is rare. Total peace of mind throughout.

28 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Eloise,
We’re happy to hear that AskGPT.app is helping you achieve great results!
Your feedback motivates us to keep improving our AI models and user experience.
Thanks for being part of our growing community!
— AskGPT Team

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