AskGPT.app Reviews 205

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the platform's user experience, finding it intuitive and efficient for various tasks like writing, research, and summarization. Many appreciate its ability to save time and boost productivity, describing it as a helpful tool for daily workflows and managing multiple tasks. The website's professional design and stable performance are also noted positively. However, some people were dissatisfied with the subscription and refund processes. Several reviewers reported issues with unexpected subscription renewals or charges, and experienced difficulties obtaining refunds even shortly after payment. There are also mentions of confusion regarding payments, with some users expressing concerns about the clarity of billing due to the website's similarity to other platforms.

What people talk about most

User experience

Users describe positive interactions with user experience. Many customers praise the platform's stability,... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised the clean, secure, and... See more

Subscription

Clients share negative opinions on subscription. Many customers report being charged multiple times,... See more

Website

Consumers find the website experience to be ambiguous, with some praising its automatic updates, clear... See more

Refund

Reviewers mention negative feedback about refund. Many customers report that the company consistently refuses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Entered my details, confirmed the payment, and the upgrade happened instantly without any extra steps. I didn’t have to refresh the page or wonder if something went wrong, everything updated automatic... See more

Company replied

Rated 5 out of 5 stars

Instead of digging through multiple sites and comparing sources, I just ask here and get what I need quickly. It’s especially helpful when I’m short on time or juggling several tasks at once. Very pra... See more

Company replied

Rated 5 out of 5 stars

I’ve used it at different times of day, including busy hours, and the performance stays consistently stable. Responses generate quickly and remain well organized even with more detailed prompts. It de... See more

Company replied


Company details

  1. Software company
  2. E-commerce service
  3. Software Vendor

Written by the company

AskGPT.app is an AI-powered chat platform developed by A-Players Tech, a European technology company specializing in advanced conversational AI and digital productivity tools. Our goal is to make artificial intelligence accessible, intuitive, and useful for everyone. AskGPT.app allows users to chat with modern AI models through a simple and secure interface – perfect for learning, writing, brainstorming ideas, or boosting daily productivity. Unlike many generic tools, AskGPT.app is built with a focus on user experience, privacy, and transparency. All subscriptions provide instant access to the service after purchase, and our dedicated support team is available at support@askgpt.app to help with any account or billing questions. Why users choose AskGPT: Reliable and easy-to-use AI chat assistant Multilingual support for global users Secure payments and instant access after subscription Transparent billing and clear refund policy Constant product improvements based on real feedback AskGPT.app is an independent AI assistant platform — not affiliated with OpenAI or ChatGPT — designed for users who value both smart technology and customer care.


Contact info

3.7

Average

TrustScore 3.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Used the extended features for a month…

Used the extended features for a month and got a lot done. Perfect for work and productivity.

19 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Chelsea,
We’re happy to hear that AskGPT.app is helping you achieve great results!
Your feedback motivates us to keep improving our AI models and user experience.
Thanks for being part of our growing community!
— AskGPT Team

Rated 1 out of 5 stars

Disgusting ..

3 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Alma,
We’re sorry to hear you’re dissatisfied with your experience. We always aim to provide transparent service and reliable support.
Please reach out to support@askgpt.app and include the email associated with your purchase so our team can personally review your case and offer a solution.
— AskGPT Customer Care

Rated 5 out of 5 stars

Feels official

The site looks professional. Very like design, payment confirmation, emails, and even the support section are all well done. Everything is transparent and clear. It feels like a genuine and high-quality platform where you can safely get your subscription.

13 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Hancock,
Thank you for your amazing feedback! 💬
We’re thrilled that your experience with AskGPT.app has been so positive.
Our mission is to make AI simple, helpful, and enjoyable — and your words mean we’re on the right track.
— AskGPT Team 💙

Rated 5 out of 5 stars

Askgpt

Askgpt. I wrongfully subsribed this service, but I realized it is not a perplexity. I really want to get full refund. Please refund me as soon as possible. Or I will chase for my credit card company.

12 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello Clark,
We’re sorry to hear about your experience and the confusion around our service. AskGPT.app is an independent AI platform and not affiliated with OpenAI’s ChatGPT or Perplexity AI.
We clearly state this in our Terms and on our website, but we understand such mix-ups can happen due to similar names appearing in search results.
Please contact us at support@askgpt.app and include the email address used during your purchase so we can review your case and assist you directly.
— The AskGPT Team

Rated 5 out of 5 stars

Nice impression

The interface is pleasant and comfortable to use. The Plus version of AskGPT is noticeably faster.

3 November 2025
AskGPT.app logo

Reply from AskGPT.app

Dear Melissa,
Thank you for trusting AskGPT.app!
We’re glad to know you’re satisfied with your subscription and the service quality.
Your feedback helps us grow and improve.
— AskGPT Billing & Customer Care Team

Rated 5 out of 5 stars

They didn’t charge more than they…

They didn’t charge more than they should. After canceling, no extra payments were taken. That’s rare these days.

12 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Alani,
Thank you so much for your kind words!
We’re thrilled to know you enjoy using AskGPT.app. Your support means a lot to our team — we’re constantly working to make the experience even better for you.
— The AskGPT Team

Rated 5 out of 5 stars

Great first experience

I wanted to try it for a month and ended up very happy. I’ll definitely renew again when I need it.

9 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Thank you for trusting AskGPT.app!
We’re glad to know you’re satisfied with your subscription and the service quality.
Your feedback helps us grow and improve.
— AskGPT Billing & Customer Care Team

Rated 1 out of 5 stars

Scam and don't provide refund

5 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello,
We’re sorry to hear you’re dissatisfied with your experience. We always aim to provide transparent service and reliable support.
Please reach out to support@askgpt.app and include the email associated with your purchase so our team can personally review your case and offer a solution.
— AskGPT Customer Care

Rated 1 out of 5 stars

I was charged an annual fee but I do…

I was charged an annual fee but I do not have an account. Fraudulent website.

In response, the site has asked me to create a new account in order to dispute the charge.

2 November 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Danielle,
Thank you for reaching out and sharing your feedback.
We can see that you’re already in contact with our support team. According to our records, you purchased an annual subscription to AskGPT a year ago(11/03/2024), and on November 3rd the plan was automatically renewed for another year — that’s why the transaction appeared on your account.
Please note that your account already exists in our system, as the initial payment could not have been processed without it.
Our team is continuing to assist you directly to ensure everything is resolved properly.
— AskGPT Billing & Support Team

Rated 5 out of 5 stars

Everything works perfectly

After payment, my account updated instantly. Askgpt became faster and more accurate. No problems with payment or cancellation.

24 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

We really appreciate your recommendation!
It means a lot to us to see users finding real value in AskGPT.app.
We’ll continue improving to keep exceeding your expectations.
— The AskGPT Team

Rated 5 out of 5 stars

I really recommend it and honestly…

I really recommend it and honestly don’t understand why the rating is so low :(
The service is high-quality and affordable!!
I used the humanizer and was very happy with the results- I’ll definitely keep using it!

28 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Paolo,
Thank you for trusting AskGPT.app!
We’re glad to know you’re satisfied with your subscription and the service quality.
Your feedback helps us grow and improve.
— AskGPT Billing & Customer Care Team

Rated 1 out of 5 stars

thought I was subscribing to chatgpt…

thought I was subscribing to chatgpt and somehow subscribed to askgpt even though website looked the same. complete con.

20 January 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello,
We’re sorry to hear about the misunderstanding. AskGPT.app is an independent AI platform and is not affiliated with OpenAI’s ChatGPT or any other brand. We understand that similar names in search results may cause confusion, and we’re continuously improving our communication to make this clearer.
Please contact support@askgpt.app
and include the email address used during your purchase so our team can review your case and assist with a resolution.
— The AskGPT Support Team

Rated 1 out of 5 stars

SCAM

SCAM. Pretended to be Perplexity and charged me then in next scene they tried to sell something else. Then has several other screens where they were trying to get more upgrades etc. by the time I realized it was not Perplexity then they had already charged my card. They refuse to refund saying they can refund for mistakes. But don’t acknowledge they misled customers to believe they were someone else. TOTAL SCAM. SET UP TO SCAM.

24 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello,
We’re sorry to hear about your experience and the confusion around our service. AskGPT.app is an independent AI platform and not affiliated with OpenAI’s ChatGPT or Perplexity AI.
We clearly state this in our Terms and on our website, but we understand such mix-ups can happen due to similar names appearing in search results.
Please contact us at support@askgpt.app and include the email address used during your purchase so we can review your case and assist you directly.
— The AskGPT Team

Rated 1 out of 5 stars

Pointless and expensive

Pointless and expensive - refund request after an hour was ignored quoting their "Policy". In many countries this would be illegal, but they don't give damn for consumer rights. Will try to chase them via credit card company.

23 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello Michael,
We’re sorry to hear about your disappointment. Our refund policy is designed to comply with consumer protection regulations and allows refunds within 30 days when the request meets the stated conditions.
We’d like to review your case in detail — please reach out to support@askgpt.app with the email used for your purchase and payment confirmation, and our team will take another look to ensure everything was handled correctly.
— AskGPT Billing & Support Team

Rated 1 out of 5 stars

Terrible!

Terrible! The first question I asked Askgpt, I got an error that I reached the capacity. 5 minutes after payment, I contacted their customer service and asked for a refund! But they ignored my request. I do not recommend it. Avoid avoid avoid!

20 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello Emmi,
We’re truly sorry for the inconvenience you experienced. It seems there was a temporary technical issue that may have affected access right after your payment — this is definitely not the experience we want for our users.
Please contact support@askgpt.app with the email used for your purchase so we can verify your account, resolve the access problem, and review your refund request in line with our policy.
— AskGPT Support Team

Rated 1 out of 5 stars

Fraudulent marketing

This tool tries to mimic ChatGPT fraudulently presenting themselves to fool people.
If you create an account - then thats it - no refunds.

21 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello Anjali,
We’re sorry to hear about the misunderstanding. AskGPT.app is an independent AI platform and is not affiliated with OpenAI’s ChatGPT or any other brand. We understand that similar names in search results may cause confusion, and we’re continuously improving our communication to make this clearer.
Please contact support@askgpt.app
and include the email address used during your purchase so our team can review your case and assist with a resolution.
— The AskGPT Support Team

Rated 1 out of 5 stars

FRAUD - Do not subscribe

If there was a way to give negative stars I would. This is a complete fraud website - aligning their logo and branding to fool people into thinking they are getting an ChatGTP account. Not only that - their service support is useless and does not help - just repeating the answer - we cannot give you a refund.

21 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello Anjali Riat,
We’re sorry to hear about the misunderstanding. AskGPT.app is an independent AI platform and is not affiliated with OpenAI’s ChatGPT or any other brand. We understand that similar names in search results may cause confusion, and we’re continuously improving our communication to make this clearer.
Please contact support@askgpt.app
and include the email address used during your purchase so our team can review your case and assist with a resolution.
— The AskGPT Support Team

Rated 1 out of 5 stars

Totally Scam

Totally Scam - their models are shit ton of crap- their logo very similar to perplexity - when you search on Google this comes up and looking at the logo and the website says askgpt perplexity it is so misleading. Do not fall for this. Ton of crap.

19 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello Kavin,
We’re sorry to hear about your experience and the confusion around our service. AskGPT.app is an independent AI platform and not affiliated with OpenAI’s ChatGPT or Perplexity AI.
We clearly state this in our Terms and on our website, but we understand such mix-ups can happen due to similar names appearing in search results.
Please contact us at support@askgpt.app and include the email address used during your purchase so we can review your case and assist you directly.
— The AskGPT Team

Rated 1 out of 5 stars

This is NOT a chat GPT pro membership

This is NOT a chat GPT pro membership! False and misleading advertising! They won't refund you if you bought it thinking it was a legit service. TOTAL SCAM!!!

17 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello Melissa,
We’re sorry to hear about the misunderstanding. AskGPT.app is an independent AI platform and is not affiliated with OpenAI’s ChatGPT or any other brand. We understand that similar names in search results may cause confusion, and we’re continuously improving our communication to make this clearer.
Please contact support@askgpt.app
and include the email address used during your purchase so our team can review your case and assist with a resolution.
— The AskGPT Support Team

Rated 1 out of 5 stars

Absolute scammers

Absolute scammers, avoid at all cost. Effectively their business model is to appear like ChatGPT to get people to pay for their service. They should be banned.

8 October 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello Cam,
Thank you for sharing your feedback. We’re sorry to hear about your experience and the confusion around our service. AskGPT.app is an independent AI platform and not affiliated with OpenAI’s ChatGPT or Perplexity AI.
We clearly state this in our Terms and on our website, but we understand such mix-ups can happen due to similar names appearing in search results.
Please contact us at support@askgpt.app and include the email address used during your purchase so we can review your case and assist you directly.
— The AskGPT Team

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