The products are great, but…….. if you wish to return anything or wish to deal with after sales, they are an utter disaster. I bought some bib shorts from them and was told that a carrier wo... See more
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Poor communication! Bad return policity! Good products, but very bad service. I love the brands Assos and Giordana, but I will never buy stuff again at Swiss Iconic.... Waardeloze service en hele... See more
Love this site to pick up excellent quality kit. Customer service is consistently bang on. Tracked and expeditious shipping. But ... really wish they would expand/replenish their inventory. Pretty... See more
WORD OF WARNING GUYS... I returned my faulty ASSOS T.CAMPIONISSIMO_S7 BIB SHORTS to Swiss Iconic Factory Outlet over 3 weeks ago. They signed for the returned item on the 13th June. I've em... See more
Company details
Written by the company
The Outlet was created for Assos riders who want to obtain a personal favourite but now discontinued Assos product, for collectors and simply for cyclists who may be new to Assos.
Contact info
United Kingdom
- info@swissiconic.com
- assosfactoryoutlet.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Waist of time if you have normal size
Looking for bib shorts at least a half year size M - only big and small size - if you have a normal size it's waist of time to look here.
Site is easy to use and order arrived…
Site is easy to use and order arrived quickly to USA
Lovin' my Brazil cap(s)...
Lovin' my Brazil cap(s)...
... User-friendly website, keenly-priced discounted products, excellent service, speedy delivery. What's not to like ...
Excellent products with excellent value
Have ordered several items from this web site and all have arrived in excellent condition and a few days after ordering. Great selection of high quality products. Most of the stuff I've brought is Assos and is some of the best items in my cycle clothing collection. Highly recommended.
I didn't receive my order yet after 1…
I didn't receive my order yet after 1 month. Send 4 emails no answer. Poor comunication.
After 2 months I received the order. First one was lost by Royal Mail.
Assos send the replacement and Is all good.
Product is amazing, but comunication is lacking.
Excellent
Excellent. I live near Los Angeles and saw Assos items on sale. I ordered a pair of bib shorts. Shorts arrived as described and when promised. I will be going back for more items.
Specifically requested shipment be…
Specifically requested shipment be expedited by mail to avoid unreasonable FedEx admin charges, they ignored my request. Don’t buy from them if your in Canada, you’ll get hit with duties and crazy FedEx charges. Lesson learned
Great products at good prices and quick…
Great products at good prices and quick delivery! Top service!
Assos
Great price, fast shipping, great communications.
Perfect experience.
Great product and great service.
Got what I wanted at a very good price…
Got what I wanted at a very good price and it was delivered faster than promised.
Great price and fast delivery
Great price and fast delivery. Only down side is limited choice in sizes mostly xs & large. Small size hard to come by.
Highly recommended
Have purchased many items over the past year - all shipped promptly, all as described.
Money was taken but was told that the payment failed
Money was deducted from my account but swissiconic claimed that the payment failed. I am now in a merchant dispute to have my money refunded. I am into the 3rd week and the matter has not been resolved.
Awesome product
Awesome product, but the shipping could do better. My package went off the radar for 1 week and i didnt know where it was. Besides that, everything else is awesome. Will be back for more.
Great service and easy returns
You’re paying for the return.
Just bought Assos Bid Shorts and Assos helmet from Swiss Iconic. The helmet was too small even though it was the biggest size and the shorts also didn’t fit. So no worries, I need to return them. I wasn’t expecting the post to be at my cost?! Bearing in mind that Assos gear is expensive I needed ‘signed for’ and insured up to £500. So the only choice is Post Office Special Delivery at £12.00. Not preaching that this is right or wrong, but please be aware that if anything you order doesn’t fit, then your paying for the return.
Great value and reliable.
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