Assossfactoryoutlet Reviews 2,024

Just received my package by Fedex and I had to pay
152.75$ Import duties and taxes more from the
25.00$ FedEx shipping and the
350.00$ bibs - would of been cheaper locally!!!!

They seem to have gone out of business. No response to emails, nobody answers the phone.... dodgy.

I am a big fan of Assos gear. And, I love this discount site. But, trying to deal with FedEx is a nightmare. They have refused to leave a package unless they get a signature. So, if you work or are away from your home you will add an extra day to delivery while you sign the slip they leave and they come back the next day to deliver. Even more aggravating if they call in advance (sometimes they do & sometimes they don't) and you try to call back to access their phone system you will discover what a true PITA this company is. There is more but I won't go on. The use of FedEx as a shipper will influence my future decision.

Today I received a notice from FedEx saying that they were holding my package and I would have to drive to their facility (3 towns away) to get my package. Why? No reason was given. So I went there. I asked why my package was being held when FedEx had contacted me yesterday to say it was being delivered today. Answer: "It has a yellow sticker on it." So? "That means hold." But, why? "I don't know." And, why did I get a message saying it was being delivered? "Maybe a mistake?" Good grief. They don't even know. When I said that I hated dealing with FedEx I was told, "You should contact your retailer and tell them not to use us." I love Assos Discount Outlet but I cannot do this anymore. Sorry.

Ordered a limited edition (profBlack) jacket which was pictured and described as such. Received a normal jacket. Very poor, passing off a normal and cheaper jacket as a limited edition one. The price is not competitive for a normal item.
Also beware you have to pay for your own returns. Very rare for most 'proper' online retailers.
Unless the item is a massive bargain or you know your Assos size I would shop elsewhere.

Only buy ASSOS for all my cycling apparel and love the brand as the quality goes above and beyond my expectations. Outlet is very affordable, convenient and ships pretty quick. Don't waste your time and hard earned money on any other brand for your cycling apparel, you won't regret ASSOS.

Purchase experience is ok, however, most desirable products don't have common sizes, and if they do, the discount is very small.

I purchased something such as socks, gloves a couple of days ago. I was happy to can get items as very reasonable price. If i have a chance, i would want to use this site again. thanks!

The best cycling clothing made. Shop the Assos Factory Outlet and the prices aren't bad either. Style, Fit & Quality!

Fine products. Work great for endurance road cycling and daily commuting. I even wear them around the house when I get back from a ride.

Great company, great products, FAST delivery.

Good prices and and a good end to end experience

Very good service, highly recommend!

High quality merchandise, and quick shipping to the U.S.

Sizing ok, 187cm & 88kg fits into XL. Little bit slower delivery (6 days probably due the international delivery procedure), everything else is just fine.

Nice outlet, only problem, when asked about possibility to buy something out of color ig.

great products and value for money. On time delivery.

Great value, delivered on time and good quality

on multiple occasions i purchased goods and never experienced any problems. Always immediate deliver with the known Assos quality. Highly recommended!

Reliable shipping, great quality and fit. very good!

Followed the size chart but Jersey is way too small. They will insist you pay for the shipment regardless.

Size chart is too generalized. Try it first before ordering online if possible.