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astrastraps.co.uk Reviews 

409
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TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, comfort, and stylish appearance of the watch straps, noting their perfect fit. Many appreciate the wide selection, smooth ordering, good pricing, and efficient delivery, leading to frequent repurchase. However, some customers also noted specific product issues, such as certain straps causing discomfort, not fitting well, or quickly fraying. A few people experienced significant delivery delays, lost orders, or problems with tracking. Additionally, some reviewers found customer service difficult regarding exchanges or returns, describing the process as unhelpful.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the great quality and comfort... See more

Quality

Customers consistently note positive experiences with quality, often describing products as first-class,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast delivery times and... See more

Order

Customers had positive experiences with order, praising the ease of ordering, good pricing, and quality... See more

Customer service

People report positive experiences with customer service, highlighting its excellence, promptness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Strap arrived well packaged and undamaged. The quality of the strap was 1st class - the type of quality I would expect from an OEM and at a really reasonable price. The strap looked as good as adver... See more

Company replied

Rated 5 out of 5 stars

My Son loves that the watch strap is fully adjustable (without the manufactured holes like on other types of straps.) Metal straps damage his work shirts so this one is perfect. Great quality too. Thi... See more

Company replied

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

409 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(409)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great fit

Bought it as a Christmas present.Delivered promptly.Fitted the Apple Watch perfectly.Lovely colour.appears to be good quality.

20 December 2024
Unprompted review
Rated 4 out of 5 stars

Great product, good price

The strap was as expected at a manageable price everything was perfect except delivery. The person who delivered my parcel left the parcel in a really bad location and this almost meant I never found it.

18 December 2024
Unprompted review
Rated 4 out of 5 stars

The magnetic strap arrived 3weeks from…

The magnetic strap arrived 3weeks from ordering, unfortunately it was not suitable as it easily fell off my wrist.customer services were amazing and I have replacement with fasteners, hopefully arriving soon

28 December 2024
Unprompted review
Rated 4 out of 5 stars

Great replacement Apple straps

I have bought a couple of replacement straps for an Apple Watch and they look great. My recent purchase of a leather strap looks very smart, slides on very easily just like the original Apple strap and has lots of holes so is suitable for a range of wrist widths. The strap was dispatched promptly by Astrastraps.co.uk but delivery was via Evri and I had no update from them on tracking other than “we have received it” for 5 days so it was unclear when delivery was going to be made. I did however get notification that delivery would be made on the day of delivery.

26 November 2024
Unprompted review

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