astrastraps.co.uk Reviews 

408
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the watch straps, often noting how well they fit and look. Many appreciate the variety of styles and colors available, making it easy to find a suitable product. The delivery service is frequently highlighted for being prompt and efficient, with good communication throughout the process. However, some people were dissatisfied with certain products, describing them as uncomfortable, poor quality, or not matching the website's appearance. A few other people also felt that customer service was problematic, citing issues with exchanges, slow responses, or difficulties with product returns. Additionally, some customers experienced extended delivery times or issues with tracking information.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the great quality and comfort... See more

Quality

Customers consistently note positive experiences with quality, often describing products as first-class,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast delivery times and... See more

Order

Customers had positive experiences with order, praising the ease of ordering, good pricing, and quality... See more

Customer service

People report positive experiences with customer service, highlighting its excellence, promptness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Strap arrived well packaged and undamaged. The quality of the strap was 1st class - the type of quality I would expect from an OEM and at a really reasonable price. The strap looked as good as adver... See more

Company replied

Rated 5 out of 5 stars

My Son loves that the watch strap is fully adjustable (without the manufactured holes like on other types of straps.) Metal straps damage his work shirts so this one is perfect. Great quality too. Thi... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

408 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(408)

89 reviews in the last 12 months

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Rated 1 out of 5 stars

Fake offshore company

Looks like I should have read all the negative reviews. Evidently a scam company. Thought like many it was UK based but didn’t pay attention to a US phone number. No shipping details and expect the items will either not be shipped or be terrible quality IF they arrive.
I will keep posting negative reviews to get the star rating down. These scam companies need shutting down.
Update : the items did finally arrive, and as per others experience here, are totally cheap rubbish - unwearable. I don’t hold any hope of refunds.

15 November 2024
Unprompted review
Rated 2 out of 5 stars

Broke after a month

I bought a leather strap. It broke in just over a month. I contacted them. They offered to replace it but I had to pay £10.

Don’t waste your money

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous strap which will add a lovely…

Gorgeous strap which will add a lovely stylish look for an evening out or for an extra bit of bling if you like glamour every day. Great service and the availability of interest free payment options is nice to have too

20 October 2024
Unprompted review
Rated 4 out of 5 stars

The straps I got are great

The straps I got are great. Bright, colourful and comfortable. The only problem was I had to attach the clips myself which was quite a fiddly task and there were no instructions on how to do it, just the clips and the straps.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

As I live in the UK

As I live in the UK, I was very happy how fast I received my package and I was not disappointed in the quality of the item. Very happy thank you.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

I was looking for a nice rather than…

I was looking for a nice rather than expected iPhone watch strap and came across Astrastraps. I ordered a leather one for my husband and due to the discount offered I ordered a lovely usual one for myself.
Delivery was quick and product just as described.
We are already talking about ordering a few more to fit our mode or event.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great strap!

Having tried a third party strap before, I was a little sceptical. However, Astra have surprised me. The strap quality is great, and the connections feel perfect. I’d go as far as saying I would expect something this nice from Apple themselves. But for the price, amazing. Will definitely be a returning customer.

27 September 2024
Unprompted review

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